TCO 2: Please explain how service contains both tangible
and intangible aspects. Use the example of visiting a luxury hotel for a
weekend, or use an example of dining in a restaurant. Be specific about which
parts of the guest experience are tangible and which parts are intangible. Take
your time answering this question. (Points : 20)

Question 2. 2. TCO 2: Explain what comps are (give three
examples), and why are they important to casinos? (Points : 20)

Question 3. 3. TCO 9: Many people attend festivals all over the
country, provide three detailed examples of the benifits of having festivals.
(Points : 20)

,
TCO 2: Please explain how service contains both tangible
and intangible aspects. Use the example of visiting a luxury hotel for a
weekend, or use an example of dining in a restaurant. Be specific about which
parts of the guest experience are tangible and which parts are intangible. Take
your time answering this question. (Points : 20) Question 2. 2. TCO 2: Explain what comps are (give three
examples), and why are they important to casinos? (Points : 20) Question 3. 3. TCO 9: Many people attend festivals all over the
country, provide three detailed examples of the benifits of having festivals.
(Points : 20),