(Spring 2015 BMGT 1327 CRN 40722)Assignment:Chapter 3 Exam1.award:3 out of3.00 pointsThe main difference between a final consumer and an intermediate consumer is that the final consumer:purchases more than intermediate consumers.pays cash.does not have any bargaining power.is not as flexible as an intermediate consumer. uses products himself.2.award:3 out of3.00 points_____ are companies that stay within a stable product domain as a strategic maneuver.Accommodators DefendersConvergersSponsorsProtectors3.award:3 out of3.00 pointsWhen an industry matures, profits drop. TrueFalse4.award:3 out of3.00 pointsAll organizations operate in a macroenvironment. TrueFalse5.award:3 out of3.00 pointsEnvironmental scanning predicts exactly how some variable or variables will change in the future.True False6.award:3 out of3.00 pointsEnvironmental uncertainty means that managers do not have enough information about the environment to understand or predict the future. TrueFalse7.award:0 out of3.00 pointsEntering a new market or industry with existing expertise is known as divestiture.TrueFalse8.award:3 out of3.00 points_____ occurs when a company sells one or more businesses.AcquisitionDiversificationCooptation DivestitureMerger9.award:3 out of3.00 pointsWhich of the following is the first level of organizational culture? Visible artifactsIntangible beliefsDesirable behaviorsUnconscious assumptionsValues10.award:3 out of3.00 pointsOrganizations that are affected by, and that affect, their environment are called: open systems.ecologies.oligopolies.pyramids.matrix organizations.11.award:3 out of3.00 pointsWhich of the following can be a useful clue about an organizations culture?The industrial environmentEnvironmental scanning Who is hired and firedThe macroenvironmentInformation printed in the media12.award:3 out of3.00 pointsBenchmarking means identifying the best-in-class performance by a company in a given area and then comparing your processes with theirs. TrueFalse13.award:3 out of3.00 pointsCreating supplies of excess resources in case of unpredictable needs is calledflockingyieldinghoardingsmoothing buffering14.award:3 out of3.00 pointsIn an attempt to improve customer service, Tailpin Toys decided to assign a team to investigate the kinds of services offered by competing companies. The team discovered that a smaller company, Nuance Games, seemed to have outstanding customer service. The team then determined the major differences between the two companies and developed a plan to incorporate the best elements of Nuance Games into Tailpin Toys. Which of the following does this illustrate?Environmental dynamismStrategic maneuveringCooperative actionForecasting Benchmarking15.award:3 out of3.00 pointsHospitals and universities are very expensive to run because of the capital and equipments required. The requirement of personnel such as specialized medical doctors and researchers are also high. Which of the following is this an example of?ProtectionismAbsolute thresholdBufferingSmoothing Barriers to entry16.award:3 out of3.00 pointsA supplier is powerful if the buyer has few other sources of supply or if the supplier has many other buyers. TrueFalse17.award:3 out of3.00 pointsA decentralized, bureaucratic approach with standardized skills for managing uncertainty is ideal for which of the following environments?Complex and dynamicSimple and stableDynamic and simpleStable and dynamic Stable and complex18.award:3 out of3.00 points_____ are approaches that an organization acting on its own uses to change some aspect of its current environment.Benchmarking proceduresForecasting methodsBuffering techniques Independent strategiesFlexible processes19.award:3 out of3.00 pointsWhich of the following leadership styles is associated with a hierarchical culture?Innovator, entrepreneurMentor, facilitator, parent figureProduction and achievement-orientedRisk taker Coordinator, organizer20.award:3 out of3.00 points_____ is the set of assumptions about the organization and its goals and practices that members of the company share.Systemic perceptionScientific management Organization cultureInductive biasCompetitive intelligence21.award:3 out of3.00 points_____ are methods for adapting the technical core to changes in the environment.Cooperative strategiesIndependent strategiesSupply chain actionsTechnical acquisitions Flexible processes22.award:3 out of3.00 pointsAll relevant forces outside a firms boundaries, such as competitors, customers, the government, and the economy are referred to as _____. external environmentrelative constraintsopen systemscompetitive bodiesphysical noise23.award:3 out of3.00 pointsWealth and Wealth Bank utilizes the janitorial services of Rob’s Scrub-All to keep their buildings clean. Rob’s provides all the necessary cleaning supplies, training, background security checks (since the crew works after hours) and all other associated expenses. The other available janitorial services do not typically provide security checks and a client such as a bank would have to hire guards to watch the work of the janitors. This expense effectively limits the bank to utilizing only Rob’s services. Which of the following does this illustrate?Unfavorable supplier statusComplementary productsFavorable quality status High switching costsHigh employment costs24.award:0 out of3.00 pointsMany companies improve their competitiveness and profitability through switching costs.TrueFalse25.award:3 out of3.00 pointsClara owns a small gift shop in Carolina. She hopes the economy will rebound this fall as she has to order her Christmas merchandise and other holiday gifts in February. She wants to make sure she has enough goods for the surge in sales that the holiday season usually brings to her retail store. Here, Clara is using _____ to be sure she has enough gifts for those extra customers that she hopes will brave the economic woes and shop for holiday presents.smoothingcomplementssubstitutesdemographics buffering26.award:3 out of3.00 points_____ is an organizations conscious efforts to change the boundaries of its task environment.Public relationsIndependent actionCooperative strategyFlexible process Strategic maneuvering27.award:3 out of3.00 points_____ refers to searching for information that is unavailable to most people and sorting through that information to interpret what is important.Information foraging Environmental scanningKnowledge browsingData classificationCompetitive skimming28.award:3 out of3.00 pointsConditions that prevent new companies from setting foot in an industry are known as _____.scaffoldingdemographicsindustry shakeouts barriers to entryzero-profit conditions29.award:3 out of3.00 pointsThe five-by-eight inch card with one rule on itUse good judgment in all situationsthat employees at Envytech receive along with the employee handbook tells the employees a great deal about their company’s:competitive aggression.voluntary actions.macroenvironment.visible artifacts. organization culture.30.award:3 out of3.00 pointsWhen Musk advertises its soap products as better than Pearl soap products, Musk is demonstrating:smoothing.benchmarking.cooptation. competitive aggression.competitive pacification.(Spring 2015 BMGT 1327 CRN 40722)Assignment:Chapter 3 Exam1.award:3 out of3.00 pointsThe main difference between a final consumer and an intermediate consumer is that the final consumer:purchases more than intermediate consumers.pays cash.does not have any bargaining power.is not as flexible as an intermediate consumer. uses products himself.2.award:3 out of3.00 points_____ are companies that stay within a stable product domain as a strategic maneuver.Accommodators DefendersConvergersSponsorsProtectors3.award:3 out of3.00 pointsWhen an industry matures, profits drop. TrueFalse4.award:3 out of3.00 pointsAll organizations operate in a macroenvironment. TrueFalse5.award:3 out of3.00 pointsEnvironmental scanning predicts exactly how some variable or variables will change in the future.True False6.award:3 out of3.00 pointsEnvironmental uncertainty means that managers do not have enough information about the environment to understand or predict the future. TrueFalse7.award:0 out of3.00 pointsEntering a new market or industry with existing expertise is known as divestiture.TrueFalse8.award:3 out of3.00 points_____ occurs when a company sells one or more businesses.AcquisitionDiversificationCooptation DivestitureMerger9.award:3 out of3.00 pointsWhich of the following is the first level of organizational culture? Visible artifactsIntangible beliefsDesirable behaviorsUnconscious assumptionsValues10.award:3 out of3.00 pointsOrganizations that are affected by, and that affect, their environment are called: open systems.ecologies.oligopolies.pyramids.matrix organizations.11.award:3 out of3.00 pointsWhich of the following can be a useful clue about an organizations culture?The industrial environmentEnvironmental scanning Who is hired and firedThe macroenvironmentInformation printed in the media12.award:3 out of3.00 pointsBenchmarking means identifying the best-in-class performance by a company in a given area and then comparing your processes with theirs. TrueFalse13.award:3 out of3.00 pointsCreating supplies of excess resources in case of unpredictable needs is calledflockingyieldinghoardingsmoothing buffering14.award:3 out of3.00 pointsIn an attempt to improve customer service, Tailpin Toys decided to assign a team to investigate the kinds of services offered by competing companies. The team discovered that a smaller company, Nuance Games, seemed to have outstanding customer service. The team then determined the major differences between the two companies and developed a plan to incorporate the best elements of Nuance Games into Tailpin Toys. Which of the following does this illustrate?Environmental dynamismStrategic maneuveringCooperative actionForecasting Benchmarking15.award:3 out of3.00 pointsHospitals and universities are very expensive to run because of the capital and equipments required. The requirement of personnel such as specialized medical doctors and researchers are also high. Which of the following is this an example of?ProtectionismAbsolute thresholdBufferingSmoothing Barriers to entry16.award:3 out of3.00 pointsA supplier is powerful if the buyer has few other sources of supply or if the supplier has many other buyers. TrueFalse17.award:3 out of3.00 pointsA decentralized, bureaucratic approach with standardized skills for managing uncertainty is ideal for which of the following environments?Complex and dynamicSimple and stableDynamic and simpleStable and dynamic Stable and complex18.award:3 out of3.00 points_____ are approaches that an organization acting on its own uses to change some aspect of its current environment.Benchmarking proceduresForecasting methodsBuffering techniques Independent strategiesFlexible processes19.award:3 out of3.00 pointsWhich of the following leadership styles is associated with a hierarchical culture?Innovator, entrepreneurMentor, facilitator, parent figureProduction and achievement-orientedRisk taker Coordinator, organizer20.award:3 out of3.00 points_____ is the set of assumptions about the organization and its goals and practices that members of the company share.Systemic perceptionScientific management Organization cultureInductive biasCompetitive intelligence21.award:3 out of3.00 points_____ are methods for adapting the technical core to changes in the environment.Cooperative strategiesIndependent strategiesSupply chain actionsTechnical acquisitions Flexible processes22.award:3 out of3.00 pointsAll relevant forces outside a firms boundaries, such as competitors, customers, the government, and the economy are referred to as _____. external environmentrelative constraintsopen systemscompetitive bodiesphysical noise23.award:3 out of3.00 pointsWealth and Wealth Bank utilizes the janitorial services of Rob’s Scrub-All to keep their buildings clean. Rob’s provides all the necessary cleaning supplies, training, background security checks (since the crew works after hours) and all other associated expenses. The other available janitorial services do not typically provide security checks and a client such as a bank would have to hire guards to watch the work of the janitors. This expense effectively limits the bank to utilizing only Rob’s services. Which of the following does this illustrate?Unfavorable supplier statusComplementary productsFavorable quality status High switching costsHigh employment costs24.award:0 out of3.00 pointsMany companies improve their competitiveness and profitability through switching costs.TrueFalse25.award:3 out of3.00 pointsClara owns a small gift shop in Carolina. She hopes the economy will rebound this fall as she has to order her Christmas merchandise and other holiday gifts in February. She wants to make sure she has enough goods for the surge in sales that the holiday season usually brings to her retail store. Here, Clara is using _____ to be sure she has enough gifts for those extra customers that she hopes will brave the economic woes and shop for holiday presents.smoothingcomplementssubstitutesdemographics buffering26.award:3 out of3.00 points_____ is an organizations conscious efforts to change the boundaries of its task environment.Public relationsIndependent actionCooperative strategyFlexible process Strategic maneuvering27.award:3 out of3.00 points_____ refers to searching for information that is unavailable to most people and sorting through that information to interpret what is important.Information foraging Environmental scanningKnowledge browsingData classificationCompetitive skimming28.award:3 out of3.00 pointsConditions that prevent new companies from setting foot in an industry are known as _____.scaffoldingdemographicsindustry shakeouts barriers to entryzero-profit conditions29.award:3 out of3.00 pointsThe five-by-eight inch card with one rule on itUse good judgment in all situationsthat employees at Envytech receive along with the employee handbook tells the employees a great deal about their company’s:competitive aggression.voluntary actions.macroenvironment.visible artifacts. organization culture.30.award:3 out of3.00 pointsWhen Musk advertises its soap products as better than Pearl soap products, Musk is demonstrating:smoothing.benchmarking.cooptation. competitive aggression.competitive pacification.