Spring 2015 BMGT 1327 CRN 40722)Assignment:Chapter 1 Exam1.award:3 out of3.00 pointsWhich of the following is one of the key elements that make the current business landscape different from the past?QualityDiversityCost competitiveness Collaboration across organizational boundariesSpeed2.award:3 out of3.00 pointsLower-level managers who supervise the operational activities of the organization are called frontline managers.tactical managers.middle managers.top-level managers.strategic managers.3.award:3 out of3.00 pointsWhen Johnny Jack, manager of Jack-Mack Enterprises realized that his plan to increase sales levels among associates was not producing the results he desired, he took quick action to make necessary adjustments. Johnny was exercising the management function ofcommunicating.leading. controlling.planning.organizing.4.award:3 out of3.00 pointsCEO, President, COO and Vice President are all titles typical of which level of management?TacticalRegional StrategicFunctionalOperational5.award:3 out of3.00 pointsThe four key elements that make the current business environment different from the past include globalization, technological change, the importance of knowledge and ideas and collaboration across organizational boundaries. TrueFalse6.award:3 out of3.00 pointsBeing self-reliant meansresponding when others have innovative ideas. to take full responsibility for yourself, your actions, and your career.knowing that the organization will manage your career.responding before orders come from higher in the organization.always waiting for orders from higher in the organization.7.award:3 out of3.00 pointsCost competitiveness means that yousacrifice quality to keep costs low. price your product or service at a level attractive to consumers.offer a high quality product at a higher price.manage your costs by being effective.carefully monitor costs mainly during the start-up of business.8.award:3 out of3.00 points”Cost competitiveness” means pricing your products lower than all competitors’ products.True False9.award:3 out of3.00 pointsManaging for competitive advantage includes delivering innovation, quality, service, speed, and cost competitiveness. TrueFalse10.award:3 out of3.00 points_________ is the set of practices aimed at discovering and harnessing an organization’s intellectual resourcesfully utilizing the intellects of the organization’s people.Communication managementService managementCollaboration Knowledge managementInnovation11.award:3 out of3.00 pointsThe set of skills composed of understanding yourself, managing yourself and dealing effectively with others is calledcareer management.social management. emotional intelligence.self reliance.social capital.12.award:3 out of3.00 pointsA common complaint about leaders, especially those who are newly-appointed is that they lack which of the following?Decision making skillsThe ability to receive feedback from subordinates EmpathyEmotional understandingSelf control13.award:3 out of3.00 pointsWhich of the following represent skills that managers need?Professional, technical, and interpersonal & communicationProfessional, technical, and conceptual & decision Technical, interpersonal & communication and conceptual & decisionInterpersonal & communication, conceptual & decision, and professionalConceptual & decision, professional and technical14.award:3 out of3.00 pointsAs managers rise through an organization, they will probably rely less on their technical skills. TrueFalse15.award:3 out of3.00 pointsThe three levels of managers within large organizations are top-level, middle-level and frontline.technical, functional and departmental.upper level, top management and functional.international, regional and local.marketing, management and accounting.16.award:3 out of3.00 pointsWhen you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)active contributor in a productive relationship.connected team member.agent for social capital. passive employee.example of an emotionally intelligent employee.17.award:3 out of3.00 pointsTop management at Sunset Studios, Inc. recognized a lack of employee enthusiasm about the new website. In fact there was a fair amount of infighting and blame around whom was responsible for the layout, given the entire firm considered itself to be tops in design and production. Sammy Sunset got the team together and engaged them in a lively discussion to determine how to change the website so that it reflected more of Sunset Studios’ unique design ability. As the meeting wound down, each team member volunteered to take on a part of the project to fix the site. The ability to identify this problem and resolve it is an effective use of __________ skills. conceptual and decisiontechnicalprofessionalnegotiationinformational18.award:3 out of3.00 pointsList and explain each of the five keys to managing for competitive advantage.19.award:3 out of3.00 pointsPlanning involves which of the following?Determining rewards for goals achievementMotivating employees Analyzing current situationsImplementing necessary changesAttracting people to the organization20.award:3 out of3.00 pointsToday, customers value both the quality of physical goods and the quality of services. TrueFalse21.award:3 out of3.00 pointsControlling monitors performance and implements necessary changes. TrueFalse22.award:3 out of3.00 points__________ is the introduction of new goods and services.InventionCollaborationAdaptationProduction life cycle Innovation23.award:3 out of3.00 pointsEmotional intelligence involves the skills of understanding yourself, managing yourself and dealing effectively with others. TrueFalse24.award:3 out of3.00 pointsTitles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?TacticalMiddle OperationalStrategicTop25.award:3 out of3.00 pointsThe fundamental success drivers for an organization are innovation, quality, speed, and product delivery time.True False26.award:3 out of3.00 pointsThe Quilt Shop, Inc. periodically reviews the goals of the company. During the process, the Quilt Shop managers analyze their current strategies as compared to their competitors, determine goals that they will pursue and decide upon specific actions for each area of the company to take in pursuit of these goals. With these actions the Quilt Shop managers are engaged in the management function ofleading.organizing. planning.controlling.goal coordination.27.award:3 out of3.00 points__________–rapid execution, response, and delivery of resultsoften separates the winners from the losers.QualityCompetitivenessInnovation SpeedService28.award:3 out of3.00 pointsThe key management functions includehiring, training, appraising and firing. planning, leading, controlling and organizing.marketing, finance, accounting and production.marketing, management, finance and accounting.planning, operations, labor and contracting.29.award:3 out of3.00 points__________ is the excellence of your product.Six-sigmaQuantityCustomization QualityInnovation30.award:3 out of3.00 pointsSuccessful CEO’s know that the change from a local to a global marketplace isno different than it has been over the last three decades.unchanging.irrelevant to today’s business environment.slowing. irreversible.Spring 2015 BMGT 1327 CRN 40722)Assignment:Chapter 1 Exam1.award:3 out of3.00 pointsWhich of the following is one of the key elements that make the current business landscape different from the past?QualityDiversityCost competitiveness Collaboration across organizational boundariesSpeed2.award:3 out of3.00 pointsLower-level managers who supervise the operational activities of the organization are called frontline managers.tactical managers.middle managers.top-level managers.strategic managers.3.award:3 out of3.00 pointsWhen Johnny Jack, manager of Jack-Mack Enterprises realized that his plan to increase sales levels among associates was not producing the results he desired, he took quick action to make necessary adjustments. Johnny was exercising the management function ofcommunicating.leading. controlling.planning.organizing.4.award:3 out of3.00 pointsCEO, President, COO and Vice President are all titles typical of which level of management?TacticalRegional StrategicFunctionalOperational5.award:3 out of3.00 pointsThe four key elements that make the current business environment different from the past include globalization, technological change, the importance of knowledge and ideas and collaboration across organizational boundaries. TrueFalse6.award:3 out of3.00 pointsBeing self-reliant meansresponding when others have innovative ideas. to take full responsibility for yourself, your actions, and your career.knowing that the organization will manage your career.responding before orders come from higher in the organization.always waiting for orders from higher in the organization.7.award:3 out of3.00 pointsCost competitiveness means that yousacrifice quality to keep costs low. price your product or service at a level attractive to consumers.offer a high quality product at a higher price.manage your costs by being effective.carefully monitor costs mainly during the start-up of business.8.award:3 out of3.00 points”Cost competitiveness” means pricing your products lower than all competitors’ products.True False9.award:3 out of3.00 pointsManaging for competitive advantage includes delivering innovation, quality, service, speed, and cost competitiveness. TrueFalse10.award:3 out of3.00 points_________ is the set of practices aimed at discovering and harnessing an organization’s intellectual resourcesfully utilizing the intellects of the organization’s people.Communication managementService managementCollaboration Knowledge managementInnovation11.award:3 out of3.00 pointsThe set of skills composed of understanding yourself, managing yourself and dealing effectively with others is calledcareer management.social management. emotional intelligence.self reliance.social capital.12.award:3 out of3.00 pointsA common complaint about leaders, especially those who are newly-appointed is that they lack which of the following?Decision making skillsThe ability to receive feedback from subordinates EmpathyEmotional understandingSelf control13.award:3 out of3.00 pointsWhich of the following represent skills that managers need?Professional, technical, and interpersonal & communicationProfessional, technical, and conceptual & decision Technical, interpersonal & communication and conceptual & decisionInterpersonal & communication, conceptual & decision, and professionalConceptual & decision, professional and technical14.award:3 out of3.00 pointsAs managers rise through an organization, they will probably rely less on their technical skills. TrueFalse15.award:3 out of3.00 pointsThe three levels of managers within large organizations are top-level, middle-level and frontline.technical, functional and departmental.upper level, top management and functional.international, regional and local.marketing, management and accounting.16.award:3 out of3.00 pointsWhen you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)active contributor in a productive relationship.connected team member.agent for social capital. passive employee.example of an emotionally intelligent employee.17.award:3 out of3.00 pointsTop management at Sunset Studios, Inc. recognized a lack of employee enthusiasm about the new website. In fact there was a fair amount of infighting and blame around whom was responsible for the layout, given the entire firm considered itself to be tops in design and production. Sammy Sunset got the team together and engaged them in a lively discussion to determine how to change the website so that it reflected more of Sunset Studios’ unique design ability. As the meeting wound down, each team member volunteered to take on a part of the project to fix the site. The ability to identify this problem and resolve it is an effective use of __________ skills. conceptual and decisiontechnicalprofessionalnegotiationinformational18.award:3 out of3.00 pointsList and explain each of the five keys to managing for competitive advantage.19.award:3 out of3.00 pointsPlanning involves which of the following?Determining rewards for goals achievementMotivating employees Analyzing current situationsImplementing necessary changesAttracting people to the organization20.award:3 out of3.00 pointsToday, customers value both the quality of physical goods and the quality of services. TrueFalse21.award:3 out of3.00 pointsControlling monitors performance and implements necessary changes. TrueFalse22.award:3 out of3.00 points__________ is the introduction of new goods and services.InventionCollaborationAdaptationProduction life cycle Innovation23.award:3 out of3.00 pointsEmotional intelligence involves the skills of understanding yourself, managing yourself and dealing effectively with others. TrueFalse24.award:3 out of3.00 pointsTitles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?TacticalMiddle OperationalStrategicTop25.award:3 out of3.00 pointsThe fundamental success drivers for an organization are innovation, quality, speed, and product delivery time.True False26.award:3 out of3.00 pointsThe Quilt Shop, Inc. periodically reviews the goals of the company. During the process, the Quilt Shop managers analyze their current strategies as compared to their competitors, determine goals that they will pursue and decide upon specific actions for each area of the company to take in pursuit of these goals. With these actions the Quilt Shop managers are engaged in the management function ofleading.organizing. planning.controlling.goal coordination.27.award:3 out of3.00 points__________–rapid execution, response, and delivery of resultsoften separates the winners from the losers.QualityCompetitivenessInnovation SpeedService28.award:3 out of3.00 pointsThe key management functions includehiring, training, appraising and firing. planning, leading, controlling and organizing.marketing, finance, accounting and production.marketing, management, finance and accounting.planning, operations, labor and contracting.29.award:3 out of3.00 points__________ is the excellence of your product.Six-sigmaQuantityCustomization QualityInnovation30.award:3 out of3.00 pointsSuccessful CEO’s know that the change from a local to a global marketplace isno different than it has been over the last three decades.unchanging.irrelevant to today’s business environment.slowing. irreversible.