Read this article (Links to an external site.) on managing difficult people. It identifies three types of difficult employees. Now select one of the five workplace scenarios Download workplace scenariosin this link and act as a consultant on the case.  Apply what you learned from the chapter reading this week and from the article on managing difficult employees. Determine what type of difficult employee you have for your case; then decide if this scenario meets the definition of interpersonal conflict as it is discussed in the book (i.e., expressed disagreement, interdependence, and opposition). Next, create a way to address the problem based on the guidelines for effective communication in conflict situations (focusing on the overall communication system, time conflict effectively, aim for win–win conflict, etc.). Your response should be a one-page (300-350 words) report that makes informed references from this module’s materials. A grading rubric (how this assignment will be graded) is provided. Facts, quotes, ideas, etc. that are borrowed from a resource or resources other than personal experiences must be cited in proper APA format in your response. You can access Citation and Writing Assistance: Writing Papers at Carrington (Links to an external site.) for information about sources and APA format and read about Avoid Plagiarism (Links to an external site.) in the Carrington College Library. It is often helpful to submit your work to Tutor.com (Links to an external site.) for assistance with writing.  Difficult Employee Scenarios Recurrent Tardiness: ‘Jane is a long time employee with no past performance issues. Over the past few months she has been coming in late, which is not like her. I get the feeling something is going on. I don’t want to have to discipline her, but her tardiness has to stop. I don’t know what to do.’ Withdrawing from Work: ‘Chloe is an excellent worker. When she is on, she’s on. But when she’s not, she can be irritable, erratic and difficult to work with. This difficult behavior used to be very infrequent, and her excellent work made up for it. But lately her work has deteriorated, and her behavior has become more and more difficult to work with. Her interpersonal skills and performance need to improve. I don’t know what to do.’ Less Engagement: ‘Bill is a long-time employee with no past performance issues. He has been missing work frequently, randomly with very short notice over the past month. I sense that there is something going on. I don’t want to have to discipline him, but his attendance has to change. I don’t know what to do.’ Performance Issues: ‘Sally is a long-time employee with intermittent performance issues throughout her career. Over the past six months, she has been missing project deadlines and the work that she has been submitting has been riddled with mistakes. When I have approached this with her in the past she has gotten very defensive. Sally works from home with the understanding that she can be reached anytime during business hours. Last week she was unreachable for a period of 6 hours. Recently she shared that she thinks that her poor performance is due to her increased drinking. Her performance is unacceptable. I don’t know what to do.’ Behavioral Issues: ‘I’m worried about John. He is usually so boisterous and pleasant, but lately he has been really quiet and withdrawn. He’s not participating in meetings or sharing his ideas with the team. I get the sense that he doesn’t like his job anymore. He’s not putting the effort into his work like he used to. I can’t tell if something is wrong or if he has just changed his mind and doesn’t want to work here anymore. I don’t know what to do.’ Purchase answer to see full attachment Explanation & Answer: 350 words Tags: communications Interpersonal Conflict employee User generated content is uploaded by users for the purposes of learning and should be used following our company’shonor code & terms of service.