INSTRUCTIONS

Demonstrate the ability to communicate and interact productively with a diverse and changing workforce and citizenry.

Topics that would demonstrate your mastery of this SLO (Student Learning Outcomes) include:

· discussion of the variety of types of diversity that are important to consider within public organizations and some of the important considerations for communicating with each.

· significant goals of public organizations for communicating with a diverse citizenry and a changing workforce

· the challenges presented to effective communication with diverse groups and effective strategies to overcome those challenges.

· strategies for communicating with various groups of stakeholders and the pros and cons of each.

Keeping those topics in mind, listen to the 3 following podcasts:

ADDITIONAL Resource:

Publication Manual of the American Psychological Association (Spiral)

Authors: American Psychological Association

Edition: 7TH 20

Publisher: American Psychological Association – APA

ISBN-13: 978-1-4338-3217-8

ISBN-10: 1-4338-3217-8

Then, in a 2–4-page essay discusses the listed topics linking them to the information and/or themes presented in the podcasts. Your essay should be single-spaced, well-written, including an introduction and a conclusion, and integrate at least 3-4 references from your MPA coursework. Remember to cite all sources properly and include an APA formatted list of references.