QUESTION
1
1. All
if the following are guidelines for effectively management stress to prevent it
from becoming excessive except for
a. monitoring
your own and your followers’ stress levels.
b. identifying
the cause of the stress.
c. avoiding
exercise late in the day.
d. learning
to relax.
2
points
QUESTION
2
Terrorists
may call themselves “freedom fighters,” and firing someone may be
referred to as “letting him go.” This is an example of
a. moral
justification.
b. diffusion
of responsibility.
c. euphemistic
labeling.
d.
advantageous comparison.
2
points
QUESTION
3
This
leadership style serves to change the status quo by appealing to followers’
values and their sense of higher purpose.
a. Supportive
b. Transactional
c.
Transformational
d. Participative
2
points
QUESTION
4
In
perception, the process of assigning underlying causes to behaviors is known as
a. attribution.
b. fundamental
attribution error.
c. self-fulfilling
prophecy.
d. single-loop
learning.
2
points
QUESTION
5
Leadership:
a.
is an interpersonal relation in which others comply because they want to.
b. is
the study of leaders independent of the people they interact with.
c. postulates
that leaders administer rather than innovate.
d. requires
that leaders accept the status quo.
2 points
QUESTION
6
Which
of the following is not an example of behaviors that could be considered a
“10% stretch”?
a. Using
a motivational practice that has been very successful in the past.
b. Conversing
informally with everyone in the office at least once each day.
c. Being
more assertive or quieter than usual in a meeting.
d. Seeking
an opportunity to be chair of a committee.
2
points
QUESTION
7
Which
of the following is true about emotional intelligence?
a. There
is no one definition of emotional intelligence but all seem to involve
emotional awareness and empathy toward others.
b. Emotional
intelligence can be developed.
c. EQ
instruments often provide conflicting results.
d.
All the statements are true.
2
points
QUESTION
8
Coalition
tactics
a. are
used when agents seek the aid of others to influence the target.
b. occur
when agents ask targets to participate in planning an activity.
c. occur
when the agent attempts to get you in a good mood before making a request.
d. are
used when agents ask another to do a favor out of friendship.
2
points
QUESTION
9
A
leader who has developed close interpersonal relationships with followers
generally uses his or her _____ power to influence them.
a. legitimate
b. referent
c. coercive
d. reward
2
points
QUESTION
10
Which
if the following skills and behaviors do not involve interacting with others
and are among the most difficult to change.
a.
Intrapersonal
b. Interpersonal
c. Leadership
d. Business
2
points
QUESTION
11
Which
of the following statements about defensiveness is false?
a. Defensiveness
is likely to occur when someone feels threatened.
b. Defensiveness
is an unnatural reaction when we are criticized.
c. Defensiveness
lessens a person’s ability to constructively use information.
d. Putting
yourself in someone else’s shoes lessens your level defensiveness.
2
points
QUESTION
12
In
terms of the Leadership Grid, leaders scoring 1,9 denotes:
a. low
concern for people and high concern for production.
b. high
concern for people and production.
c.
high concern for people and low concern for production.
d. low
concern for people and production.
2
points
QUESTION
13
Leaders
lower in neuroticism tend to
a.
take mistakes personally.
b.
become tense.
c.
hide their emotions.
d.
lose their temper when stressed.
2
points
QUESTION
14
Of
the 5 discovery skills related to leading innovation, which is the cognitive
skill that looks for new connections between seemingly diverse ideas, processes
or products?
a. Associative
thinking
b. Networking
c.
Experimenting
d. Questioning
2
points
QUESTION
15
Which
of the following statements is true?
a. Innate
factors more than formative experiences influence leadership.
b. Leadership
is either innate or acquired, not both.
c. Typically
most individuals can be categorized based on their innate qualities as leaders
and non-leaders.
d.
Each person can make the most of leadership opportunities he or she faces.
2
points
QUESTION
16
The
key to developing one’s leadership ability is making the most of
a.
experience.
b. research.
c. education.
d. skills.
2
points
QUESTION
17
In
the preconventional level of moral development, the criteria for moral behavior
a.
are based primarily on self-interest.
b. are
based primarily on gaining others’ approval.
c. are
based on universal, abstract principles.
d. are
based primarily on behaving conventionally.
2
points
QUESTION
18
_____
consist of descriptions of various leadership situations and are used as a
vehicle for leadership discussions.
a. Simulations
b. Role
playing
c.
Case studies
d. Games
2
points
QUESTION
19
People
with higher scores in _________ are organized, and goal oriented, prefer
structure and dislike change.
a. openness
to experience
b. agreeableness
c. extraversion
d.
conscientiousness
2
points
QUESTION
20
Which
of the following statements concerning intelligence is accurate?
a. Most
research shows that leaders possess higher levels of creative intelligence than
the general population.
b.
Most research shows that leaders possess higher levels of analytic intelligence
than the general population.
c. Most
research shows that leaders possess higher levels of practical intelligence
than the general population.
d. Most
research shows that creative, analytic and practical intelligence are not
interrelated.
2
points
QUESTION
21
Which
of the following statements about leaders versus managers is false?
a. Leadership
is a value-laden, activity, management is not.
b. Leaders
focus on risk taking; managers perform functions such as planning and
controlling.
c.
Leaders are thought to do things right, managers do the right things.
d. Leaders
develop, managers maintain.
2
points
QUESTION
22
The
Thematic Apperception Test is a(n)
a. neuropsychological
test.
b. personality
inventory.
c. intelligence
test.
d.
projective personality test.
2
points
QUESTION
23
Which
of the following statements is incorrect?
a. The
idea of “one-man leadership” is a contradiction in terms.
b. Leadership
is a social influence process shared among all members of a group.
c. Followers
are part of the leadership process.
d.
Leadership is restricted to the influence exerted by someone in a particular
role
2
points
QUESTION
24
Which
of the following statements concerning the reflection component of the
Action-Observation-Reflection, AOR, model is false?
a.
Leaders are always aware of the value of reflection in leadership development.
b. It
is the most neglected component of the AOR model.
c. It
can provide leaders with a variety of insights into how to frame problems
differently.
d. A
reason for the reflection component to be neglected often may be due to time
pressure at work.
2
points
QUESTION
25
A
leader with strong ethical convictions who strives to always do the “right
thing” can be termed which of the following?
a. Transactional
leader
b. Transformational
leader
c. Charismatic
leader
d.
Authentic leader
2
points
QUESTION
26
What
is the most important step in conducting a meeting?
a. List
the objectives.
b.
Determine if it is necessary.
c. Develop
a plan for attaining objectives.
d. Make
it convenient for all participants.
2
points
QUESTION
27
In
leaderless group discussions, facilitators and observers rate participants,
which are used to provide managers with feedback about their
a. supervisory
skills.
b.
interpersonal skills.
c. planning
skills.
d. time
management skills.
2
points
QUESTION
28
Using the example of starting a new exercise
program, which of the following would be a restraining force in a force field
analysis?
a. Dissatisfaction
with appearance.
b. Coworker
group entering a 10k run.
c.
No regular exercise partner.
d. Boyfriend
or girlfriend is a “health nut”.
2
points
QUESTION
29
Which
of the following is NOT true about charismatic leaders?
a. Charismatic
leaders are always dedicated to organizational effectiveness,
b. Charismatic
leaders are emotionally expressive.
c.
Charismatic leaders used to be thought to have divine or superhuman qualities.
d. Employees
tend to love or hate charismatic leaders.
2
points
QUESTION
30
Which
if the following is a true statement?
a. Transactional
leaders are always controversial.
b.
All transformational leaders are charismatic.
c. All
charismatic leaders are transformational.
d. Transformational
leadership and charismatic leadership are mutually exclusive.
2
points
QUESTION
31
Which
of the following is not one of the advantages to having a good working
relationship with peers?
a. Virtually
everyone needs assistance from a peer or coworker at some time.
b. Individuals
can generally get more things done by themselves than by working with a group.
c. In
the instance where one of your peers is promoted, you are already in the
in-group.
d.
All of these are advantages.
2
points
QUESTION
32
Theory
Y reflects a view that most people
a. need
to be coaxed to work productively.
b. are
not naturally motivated to work.
c. need
to be coerced to work productively.
d.
are intrinsically motivated by their work.
2
points
QUESTION
33
Gen
Xers define leadership as
a.
giving employees what they need to work well and comfortably.
b. sitting
in meetings and making profound vision statements.
c. creating
a level playing field for all.
d. being
critical and patronizing of employees.
2
points
QUESTION
34
Which
of the following is NOT one of the discovery skills of leaders of innovation?
a. Observing
b. Experimenting
c. Networking
d. Analyzing
2
points
QUESTION
35
The
ability to produce work that is both novel and useful is called
a. practical
intelligence.
b. social
intelligence.
c. analytic
intelligence.
d. creative
intelligence.
2
points
QUESTION
36
Which
of the following statements is true regarding action learning?
a. Adults
learn best by learning by doing, which is the basic philosophy of action
learning.
b. The
level of demonstrated effectiveness of action learning programs for leadership v.
development has not kept pace with their use for idea generation.
c. Action
learning often involves assignment to a work team that addresses real time
actual challenges the company is facing.
d. All
of these statements are true.
2
points
QUESTION
37
The
leadership model most equipped to lead innovation in an organization is
_________________
a. Situational
leadership
b. Transformational
leadership.
c. Contingency
leadership
d. Transactional
leadership
2
points
QUESTION
38
Informal
coaching
a. begins
with the manager’s completion of an extensive battery of personality
instruments.
b. is
used to diagnose why behavioral change is not occurring and what can be done
about it.
c. is
more effective for high-performing followers than for low-performing followers.
d. is
a one-on-one relationship between the manager and the coach
2
points
QUESTION
39
According
to the new leader onboarding roadmap, within the first two weeks leaders should
a. obtain
external perspectives.
b. establish
culture.
c. meet
team members.
d. complete
sub-team analysis.
2
points
QUESTION
40
Which
of the following is not one of the seven specific steps for creating a
high-impact development plans?
a. Reflect
with a partner.
b. Set
up regular meetings with your superior.
c. Develop
criteria for success.
d. Include
stretch assignments.
2
points
QUESTION
41
Leaders
who exhibit empathy for followers, influence through persuasion, and act as
stewards of an organization’s resources are called:
a. Ethical
leaders.
b. Servant
leaders.
c. Situational
leaders.
d. Charismatic
leaders
2
points
QUESTION
42
Which
of the following leadership dimensions were identified by the Ohio State
Studies?
a. Concern
and initiating communication.
b. Consideration
and initiating structure.
c. Goal
emphasis and interaction support.
d. Work
facilitation and assertiveness.
2 points
QUESTION
43
All
of the following are accepted among the major definitions of emotional
intelligence except:
a. a
group of mental abilities that help people recognize their own feelings and
those of others.
b. self-motivation,
persistence in the face of frustration, mood management, ability to adapt, and
ability to empathize and get along with others.
c. a
set of 15 abilities necessary to cope with daily situations and get along in
the world.
d. All
of these are accepted as definitions of emotional intelligence.
2
points
QUESTION
44
Which
of the following refers to one person’s actual behaviors designed to change
another person’s attitudes, beliefs, values or behaviors?
a. Power
b. Influence
c. Authority
d. Influence
tactics
2
points
QUESTION
45
Followers
are more likely to use _____ power to change their leader’s behavior if they
have a relatively high amount of referent power with their fellow co-workers.
a. reward
b. coercive
c. legitimate
d. expert
2
points
QUESTION
46
Leaders
following the authentic leadership approach
a. put
on a different act with different audiences.
b. have
realistic self-perceptions.
c. do
whatever it takes to assure that things run smoothly.
d. have
misperceptions of self.
2
points
QUESTION
47
Which
of the following statements concerning the rational and emotional aspects of
leadership is false?
a. Leaders
can use rational techniques and/or emotional appeals in order to influence
followers.
b. Leadership
includes actions and influences based only on reason and logic.
c. Aroused
feelings can be used either positively or negatively.
d. Good
leadership involves touching others’ feelings.
2
points
QUESTION
48
People
typically use legitimizing or pressure tactics when
a. they
are at a disadvantage.
b. an
influencer has the upper hand.
c. they
expect resistance.
d. parties
are relatively equal in power.
2
points
QUESTION
49
Often
leaders will need to find ways to resolve a problem if bureaucratic rules are
invoked by followers. If this is the case, then the followers will have
successfully used _____ power to influence their leader.
a. legitimate
b. coercive
c. referent
d. reward
2
points
QUESTION
50
The
best way to build relationships with followers is
a. give
them more responsibilities.
b. to
give bonus vacation time.
c. spend
time listening to what they have to say.
d. arm
them with knowledge.
QUESTION
11. All
if the following are guidelines for effectively management stress to prevent it
from becoming excessive except fora. monitoring
your own and your followers’ stress levels.b. identifying
the cause of the stress.c. avoiding
exercise late in the day.d. learning
to relax.2
points QUESTION
2Terrorists
may call themselves “freedom fighters,” and firing someone may be
referred to as “letting him go.” This is an example ofa. moral
justification.b. diffusion
of responsibility.c. euphemistic
labeling.d.
advantageous comparison.2
pointsQUESTION
3This
leadership style serves to change the status quo by appealing to followers’
values and their sense of higher purpose.a. Supportiveb. Transactionalc.
Transformationald. Participative2
pointsQUESTION
4In
perception, the process of assigning underlying causes to behaviors is known asa. attribution.b. fundamental
attribution error.c. self-fulfilling
prophecy. d. single-loop
learning.2
pointsQUESTION
5Leadership:a.
is an interpersonal relation in which others comply because they want to.b. is
the study of leaders independent of the people they interact with.c. postulates
that leaders administer rather than innovate.d. requires
that leaders accept the status quo.2 points QUESTION
6Which
of the following is not an example of behaviors that could be considered a
“10% stretch”?a. Using
a motivational practice that has been very successful in the past.b. Conversing
informally with everyone in the office at least once each day.c. Being
more assertive or quieter than usual in a meeting.d. Seeking
an opportunity to be chair of a committee.2
points QUESTION
7Which
of the following is true about emotional intelligence?a. There
is no one definition of emotional intelligence but all seem to involve
emotional awareness and empathy toward others.b. Emotional
intelligence can be developed.c. EQ
instruments often provide conflicting results.d.
All the statements are true.2
points QUESTION
8Coalition
tacticsa. are
used when agents seek the aid of others to influence the target.b. occur
when agents ask targets to participate in planning an activity.c. occur
when the agent attempts to get you in a good mood before making a request. d. are
used when agents ask another to do a favor out of friendship.2
pointsQUESTION
9A
leader who has developed close interpersonal relationships with followers
generally uses his or her _____ power to influence them.a. legitimateb. referentc. coercived. reward2
pointsQUESTION
10Which
if the following skills and behaviors do not involve interacting with others
and are among the most difficult to change.a.
Intrapersonalb. Interpersonalc. Leadershipd. Business2
pointsQUESTION
11Which
of the following statements about defensiveness is false?a. Defensiveness
is likely to occur when someone feels threatened.b. Defensiveness
is an unnatural reaction when we are criticized.c. Defensiveness
lessens a person’s ability to constructively use information.d. Putting
yourself in someone else’s shoes lessens your level defensiveness.2
points QUESTION
12In
terms of the Leadership Grid, leaders scoring 1,9 denotes:a. low
concern for people and high concern for production. b. high
concern for people and production.c.
high concern for people and low concern for production.d. low
concern for people and production.2
pointsQUESTION
13Leaders
lower in neuroticism tend toa.
take mistakes personally.b.
become tense.c.
hide their emotions.d.
lose their temper when stressed.2
points QUESTION
14Of
the 5 discovery skills related to leading innovation, which is the cognitive
skill that looks for new connections between seemingly diverse ideas, processes
or products?a. Associative
thinkingb. Networkingc.
Experimentingd. Questioning2
pointsQUESTION
15Which
of the following statements is true?a. Innate
factors more than formative experiences influence leadership.b. Leadership
is either innate or acquired, not both.c. Typically
most individuals can be categorized based on their innate qualities as leaders
and non-leaders.d.
Each person can make the most of leadership opportunities he or she faces.2
points QUESTION
16The
key to developing one’s leadership ability is making the most ofa.
experience.b. research.c. education.d. skills.2
pointsQUESTION
17In
the preconventional level of moral development, the criteria for moral behaviora.
are based primarily on self-interest.b. are
based primarily on gaining others’ approval.c. are
based on universal, abstract principles.d. are
based primarily on behaving conventionally.2
pointsQUESTION
18_____
consist of descriptions of various leadership situations and are used as a
vehicle for leadership discussions.a. Simulationsb. Role
playingc.
Case studiesd. Games2
pointsQUESTION
19People
with higher scores in _________ are organized, and goal oriented, prefer
structure and dislike change.a. openness
to experienceb. agreeablenessc. extraversiond.
conscientiousness2
points QUESTION
20Which
of the following statements concerning intelligence is accurate?a. Most
research shows that leaders possess higher levels of creative intelligence than
the general population.b.
Most research shows that leaders possess higher levels of analytic intelligence
than the general population.c. Most
research shows that leaders possess higher levels of practical intelligence
than the general population.d. Most
research shows that creative, analytic and practical intelligence are not
interrelated.2
pointsQUESTION
21Which
of the following statements about leaders versus managers is false?a. Leadership
is a value-laden, activity, management is not.b. Leaders
focus on risk taking; managers perform functions such as planning and
controlling.c.
Leaders are thought to do things right, managers do the right things.d. Leaders
develop, managers maintain.2
pointsQUESTION
22The
Thematic Apperception Test is a(n)a. neuropsychological
test.b. personality
inventory.c. intelligence
test.d.
projective personality test.2
points QUESTION
23Which
of the following statements is incorrect?a. The
idea of “one-man leadership” is a contradiction in terms.b. Leadership
is a social influence process shared among all members of a group.c. Followers
are part of the leadership process.d.
Leadership is restricted to the influence exerted by someone in a particular
role2
pointsQUESTION
24Which
of the following statements concerning the reflection component of the
Action-Observation-Reflection, AOR, model is false?a.
Leaders are always aware of the value of reflection in leadership development.b. It
is the most neglected component of the AOR model.c. It
can provide leaders with a variety of insights into how to frame problems
differently.d. A
reason for the reflection component to be neglected often may be due to time
pressure at work.2
pointsQUESTION
25A
leader with strong ethical convictions who strives to always do the “right
thing” can be termed which of the following?a. Transactional
leaderb. Transformational
leaderc. Charismatic
leaderd.
Authentic leader2
pointsQUESTION
26What
is the most important step in conducting a meeting?a. List
the objectives.b.
Determine if it is necessary.c. Develop
a plan for attaining objectives.d. Make
it convenient for all participants.2
pointsQUESTION
27In
leaderless group discussions, facilitators and observers rate participants,
which are used to provide managers with feedback about theira. supervisory
skills.b.
interpersonal skills.c. planning
skills.d. time
management skills.2
pointsQUESTION
28Using the example of starting a new exercise
program, which of the following would be a restraining force in a force field
analysis?a. Dissatisfaction
with appearance.b. Coworker
group entering a 10k run.c.
No regular exercise partner.d. Boyfriend
or girlfriend is a “health nut”.2
pointsQUESTION
29Which
of the following is NOT true about charismatic leaders?a. Charismatic
leaders are always dedicated to organizational effectiveness,b. Charismatic
leaders are emotionally expressive.c.
Charismatic leaders used to be thought to have divine or superhuman qualities.d. Employees
tend to love or hate charismatic leaders.2
pointsQUESTION
30Which
if the following is a true statement?a. Transactional
leaders are always controversial.b.
All transformational leaders are charismatic.c. All
charismatic leaders are transformational.d. Transformational
leadership and charismatic leadership are mutually exclusive.2
pointsQUESTION
31Which
of the following is not one of the advantages to having a good working
relationship with peers?a. Virtually
everyone needs assistance from a peer or coworker at some time.b. Individuals
can generally get more things done by themselves than by working with a group.c. In
the instance where one of your peers is promoted, you are already in the
in-group.d.
All of these are advantages.2
pointsQUESTION
32Theory
Y reflects a view that most peoplea. need
to be coaxed to work productively.b. are
not naturally motivated to work.c. need
to be coerced to work productively.d.
are intrinsically motivated by their work.2
pointsQUESTION
33Gen
Xers define leadership asa.
giving employees what they need to work well and comfortably.b. sitting
in meetings and making profound vision statements.c. creating
a level playing field for all.d. being
critical and patronizing of employees.2
pointsQUESTION
34Which
of the following is NOT one of the discovery skills of leaders of innovation?a. Observingb. Experimentingc. Networking d. Analyzing2
pointsQUESTION
35The
ability to produce work that is both novel and useful is calleda. practical
intelligence.b. social
intelligence.c. analytic
intelligence.d. creative
intelligence.2
pointsQUESTION
36Which
of the following statements is true regarding action learning?a. Adults
learn best by learning by doing, which is the basic philosophy of action
learning.b. The
level of demonstrated effectiveness of action learning programs for leadership v.
development has not kept pace with their use for idea generation.c. Action
learning often involves assignment to a work team that addresses real time
actual challenges the company is facing.d. All
of these statements are true.2
pointsQUESTION
37The
leadership model most equipped to lead innovation in an organization is
_________________a. Situational
leadershipb. Transformational
leadership.c. Contingency
leadershipd. Transactional
leadership2
points QUESTION
38Informal
coachinga. begins
with the manager’s completion of an extensive battery of personality
instruments.b. is
used to diagnose why behavioral change is not occurring and what can be done
about it.c. is
more effective for high-performing followers than for low-performing followers.d. is
a one-on-one relationship between the manager and the coach2
points QUESTION
39According
to the new leader onboarding roadmap, within the first two weeks leaders shoulda. obtain
external perspectives.b. establish
culture.c. meet
team members.d. complete
sub-team analysis.2
pointsQUESTION
40Which
of the following is not one of the seven specific steps for creating a
high-impact development plans?a. Reflect
with a partner.b. Set
up regular meetings with your superior.c. Develop
criteria for success.d. Include
stretch assignments.2
points QUESTION
41Leaders
who exhibit empathy for followers, influence through persuasion, and act as
stewards of an organization’s resources are called:a. Ethical
leaders.b. Servant
leaders.c. Situational
leaders.d. Charismatic
leaders2
pointsQUESTION
42Which
of the following leadership dimensions were identified by the Ohio State
Studies?a. Concern
and initiating communication.b. Consideration
and initiating structure.c. Goal
emphasis and interaction support.d. Work
facilitation and assertiveness.2 points QUESTION
43All
of the following are accepted among the major definitions of emotional
intelligence except:a. a
group of mental abilities that help people recognize their own feelings and
those of others.b. self-motivation,
persistence in the face of frustration, mood management, ability to adapt, and
ability to empathize and get along with others.c. a
set of 15 abilities necessary to cope with daily situations and get along in
the world.d. All
of these are accepted as definitions of emotional intelligence.2
points QUESTION
44Which
of the following refers to one person’s actual behaviors designed to change
another person’s attitudes, beliefs, values or behaviors?a. Powerb. Influencec. Authorityd. Influence
tactics2
pointsQUESTION
45Followers
are more likely to use _____ power to change their leader’s behavior if they
have a relatively high amount of referent power with their fellow co-workers.a. rewardb. coercivec. legitimated. expert2
points QUESTION
46Leaders
following the authentic leadership approacha. put
on a different act with different audiences.b. have
realistic self-perceptions.c. do
whatever it takes to assure that things run smoothly.d. have
misperceptions of self.2
pointsQUESTION
47Which
of the following statements concerning the rational and emotional aspects of
leadership is false?a. Leaders
can use rational techniques and/or emotional appeals in order to influence
followers.b. Leadership
includes actions and influences based only on reason and logic.c. Aroused
feelings can be used either positively or negatively.d. Good
leadership involves touching others’ feelings.2
pointsQUESTION
48People
typically use legitimizing or pressure tactics whena. they
are at a disadvantage.b. an
influencer has the upper hand.c. they
expect resistance.d. parties
are relatively equal in power.2
pointsQUESTION
49Often
leaders will need to find ways to resolve a problem if bureaucratic rules are
invoked by followers. If this is the case, then the followers will have
successfully used _____ power to influence their leader.a. legitimateb. coercivec. referentd. reward2
pointsQUESTION
50The
best way to build relationships with followers isa. give
them more responsibilities.b. to
give bonus vacation time.c. spend
time listening to what they have to say.d. arm
them with knowledge.