Question 1
Which of the following is not one
of thePMBOK
Guide’s five process groups?
Answer
Feasibility studies
Planning
Execution
Closure
4 points
Question 2
In which life cycle phase
do project sponsors become most actively involved in the project?
Answer
Initiation
Execution
Monitor and control
Closure
4 points
Question 3
When team members take
direction from both the project and line managers, the type of project manager
is usually
Answer
Lightweight team leader
Heavyweight team leader
Tiger team leader
Leopard team leader
4 points
Question 4
Which of the following is
normally not one of the traditional components of the triple constraint?
Answer
Within time
Within cost
Within performance (Scope,
technology or quality)
Accepted by the customer
4 points
Question 5
Which of the following is
normally not part of a team members role?
Answer
Accepting responsibility
for a deliverable
Sharing information with
the sponsor
Sharing information with
the team
Completing the work at the
earliest possible time.
4 points
Question 6
Historically, which
functional organization provided the greatest resistance to project management
implementation?
Answer
Sales
Procurement
Information Systems/
Technology
Engineering
4 points
Question 7
Project management
restructuring allowed companies to manage projects that _____.
Answer
Could not be handled by the
traditional organization
Had undefined objectives
Did not require effective
cost control
Require little functional
integration
4 points
Question 8
During the 1970s and 1980s,
formal project management practices were put in place because the constraints
were _____ and _____ boundaries had to be crossed
Answer
Loose; several
Loose; few
Tight; several
Tight; few
4 points
Question 9
Which of the following is
not necessarily an obstacle to effective project management?
Answer
Changes in technology
Changes in project
sponsorship
Increased project
complexity
Unstable economy
4 points
Question 10
If a company advertises on
television that they consider themselves as a solution provider to satisfy your
business needs, then their driving force was most likely:
Answer
Competitiveness
Customer expectations
Efficiency and
effectiveness
Executive understanding
4 points
Question 11
With the project expeditor
organizational structure, the expeditor is usually brought on board:
Answer
At the beginning of the
project
At the end of the first
life cycle phase
When the project is 50%
complete
When a problem arises
4 points
Question 12
In which organizational
form are the formal and informal organizations well established?
Answer
Traditional
Strong matrix
Balanced matrix
Weak matrix
4 points
Question 13
In which organizational
form is there no customer focal point?
Answer
Traditional
Projectized
Strong matrix
Weak matrix
4 points
Question 14
Which organizational
structure generally retains team members long after they are needed?
Answer
Projectized
Strong matrix
Balanced matrix
Weak Matrix
4 points
Question 15
Before becoming a project
manager within a matrix organization, training should be provided in all of the
following except:
Answer
Matrix operations
Wage and salary
administration
Problem-solving
Role definitions
4 points
Question 16
According to the text, the
next generation project manager must exhibit skills in all of the following
except:
Answer
Integration skills
Risk management skills
Wage and salary
administration skills
Knowledge of the business
4 points
Question 17
You have just been awarded
a contract in which you told the customer that a certain employee would be
assigned full time on the project. Once the project begins, you discover that
the employee is splitting his time between two projects per the instructions of
his functional manager. You should:
Answer
Do nothing
Determine the impact on the
project and discuss it with the project sponsor
Determine the impact on the
project and discuss it with the functional manager
Determine the impact on the
project and discuss it with the customer
4 points
Question 18
Probably the greatest risk
to a project manager on a long-term project is to receive the best employees
and then:
Answer
Have them seek perfection
rather than just meeting the requirements
Find that your costs are
escalating
Being unable to motivate
them.
Losing them to other
projects at an inopportune time
4 points
Question 19
Project manager selection
is usually made by the:
Answer
Senior levels of management
Customers selection
process
Line management based upon
cooperation on past projects
Voting by the team members
4 points
Question 20
Which of the following is
not usually an option for a PM dealing with an incompetent worker?
Answer
On-the-spot appraisals
Re-assignment to less
critical activities
Removal from the company
Removal from the project
4 points
Question 21
According to Douglas
McGregor, team members that require supervision, direction and threat of
punishment for non-compliance are called _____ employees.
Answer
Theory X
Theory Y
Theory Z
Non-compliant
4 points
Question 22
Laissez-faire leadership
most likely represents:
Answer
Telling
Selling
Participating
Delegating
4 points
Question 23
The document that is
prepared at the beginning of a project in order to clarify the roles and
responsibilities of the team members is called a:
Answer
Responsibility
clarification table
Responsibility
identification table
Responsibility assignment
matrix
Work package assignment
sheet
4 points
Question 24
Project managers would
prefer to communicate in which of the following manners if given a choice?
Answer
Formal and written
Formal and oral
Informal and oral
Informal and written
4 points
Question 25
If six people are in a room
participating in a conversation, then there are _____ two-way channels of
communications.
Answer
9
10
15
30
PART
II
Question 1
The most difficult decision
for a project manager is to say:
Answer
OK! Ill do it.
Its my job.
Let the sponsor do it.
No, its not my job.
4 points
Question 2
Waiting for people,
incomplete work and numerous telephone calls are referred to as:
Answer
Time robbers
Time imbalances
Inappropriate actions
Cause and effect relations
4 points
Question 3
Two common time management
forms, as described in the book are called:
Answer
To-do pad and project
scheduler
Daily calendar log and
project scheduler
Responsibility assignment
matrix and daily calendar log
To-do pad and daily
calendar log
4 points
Question 4
Project managers that
refuse to delegate and have limited faith in the ability of the team create
time management problems for:
Answer
Themselves
The team
The sponsor
The client
4 points
Question 5
Which conflict, if it
occurs, can have the most serious impact on the teams performance
Answer
Schedules
Cost
Personality clashes
Resource availability
4 points
Question 6
Which of the following
conflict resolution modes would a project least likely accept if the conflict
was with the project team?
Answer
Confrontation
Compromise
Forcing
Smoothing
4 points
Question 7
Which of the following
conflict resolution modes would a project manager prefer to use for a conflict
with superiors?
Answer
Confrontation
Compromise
Forcing
Smoothing
4 points
Question 8
When using the SMART Rule,
R stands for:
Answer
Realistic
Routine
Right
Retentive
4 points
Question 9
Emphasizing areas of
agreement and deemphasizing areas of non-agreement represents which type of
conflict resolution mode?
Answer
Confrontation
Compromise
Forcing
Smoothing
4 points
Question 10
Which of the following
conflicts has the most frequent occurrence for a project manager?
Answer
Manpower
Costs
Time
Tradeoffs
4 points
Question 11
Which of the following is a
characteristic of a good objective?
Answer
General, not specific
Overly complex
Established within resource
bounds
Can violate organizational
policies and procedures
4 points
Question 12
Lowering the bid price of a
project, possibly below your own cost of doing the work, is called a _____.
Answer
Buy-in
Over-optimistic response
Unrealistic proposal
Unrealistic cost estimate
4 points
Question 13
Which of the following is
not what most companies do with a best practice?
Answer
Share it internally only
Share it internally but
only to a selected few
Advertize it to your
customers
Create a best practices
library on the internet for all to see
4 points
Question 14
The hardest part in
creating a best practices library is:
Answer
Evaluation
Classification
Storage
Knowledge transfer
4 points
Question 15
Which of the following is
not one of the four major variables for project management effectiveness?
Answer
Credibility
Communications
Priority
Visibility
4 points
Question 16
Which of the following
would be the first item to be discussed in the initial kickoff meeting for a
project?
Answer
Understanding of the
requirements
Understanding of the plan
Understanding of the
schedule
Understanding of the budget
4 points
Question 17
The person with the
ultimate responsibility to make sure that all work required by the SOW and only
the work required by the SOW is performed is the:
Answer
Customer
Project manager
Appropriate subject matter
expert for that work package
Project sponsor
4 points
Question 18
Which of the following is
normally not addressed in a change control board meeting to approve a scope
change?
Answer
Cost of the change
Which functional unit will
perform the change
Impact on the schedule
Value-added opportunity for
the client
4 points
Question 19
Generally speaking, the
lowest level in the WBS is referred to as:
Answer
Level 3
Level 4
Level 5
The work package
4 points
Question 20
During the execution of a
project, the customer asks you to perform additional tests which the customer
will pay for. Unfortunately, there are no resources available to perform the
additional tests. The project manager should:
Answer
Refuse to perform the
tests.
Determine when the tests
can be done and then inform the customer
Tell the customer that
company policy is that the additional tests must be treated as an enhancement
project and funded separately after this project is over.
Let the sponsor make the
decision on what to do.
4 points
Question 21
If the customers SOW
contains words such as nearly or approximately, then:
Answer
The project manager uses
his discretion in determining the meaning
The sponsor uses his
discretion in determining the meaning
The customer uses his
discretion in determining the meaning
Scope creep is unlikely
4 points
Question 22
A customer external to your
company requests that a certain element of work be subdivided to lower level
work packages and that cost/schedule information be reported at the lower
levels. You should:
Answer
Grant the customers
request but bill the customer for the changes to the WBS.
Simply grant the customers
request.
Deny the request since the
WBS is finalized and cannot change.
Check with the line
managers first to see if cost and schedule can be reported at this level.
4 points
Question 23
Which of the following
documents is not defined in the text as one of the four critical documents for
preliminary planning?
Answer
SOW
WBS
Specifications
Network Diagrams
4 points
Question 24
Project managers often rewrite
the customers SOW into a document that the project team can easily understand.
The document is called:
Answer
The redefined SOW
The scope statement
The deliverable statement
The finalized SOW statement
4 points
Question 25
A customer is unhappy with
the performance thus far on a project. The customer states that, unless scope
changes are made at the contractors expense, the contractor would be removed
from the customers preferred bidders list for future contracts. The contractor
should.
Answer
Refuse to perform the scope
changes.
Perform the scope changes
at the contractors expense.
Perform the scope changes
and then submit an invoice for payment to the customer.
Take no action and hope
that the customer will forget about the scope change request.
Question 1AnswerFeasibility studiesPlanningExecutionClosure4 pointsQuestion 2In which life cycle phase
do project sponsors become most actively involved in the project?AnswerInitiationExecutionMonitor and controlClosure4 pointsQuestion 3When team members take
direction from both the project and line managers, the type of project manager
is usuallyAnswerLightweight team leaderHeavyweight team leaderTiger team leaderLeopard team leader4 pointsQuestion 4Which of the following is
normally not one of the traditional components of the triple constraint?AnswerWithin timeWithin costWithin performance (Scope,
technology or quality)Accepted by the customer4 pointsQuestion 5Which of the following is
normally not part of a team members role?AnswerAccepting responsibility
for a deliverableSharing information with
the sponsorSharing information with
the teamCompleting the work at the
earliest possible time.4 pointsQuestion 6Historically, which
functional organization provided the greatest resistance to project management
implementation?AnswerSalesProcurementInformation Systems/
TechnologyEngineering4 pointsQuestion 7Project management
restructuring allowed companies to manage projects that _____.AnswerCould not be handled by the
traditional organizationHad undefined objectivesDid not require effective
cost controlRequire little functional
integration4 pointsQuestion 8During the 1970s and 1980s,
formal project management practices were put in place because the constraints
were _____ and _____ boundaries had to be crossedAnswerLoose; severalLoose; fewTight; severalTight; few4 pointsQuestion 9Which of the following is
not necessarily an obstacle to effective project management?AnswerChanges in technologyChanges in project
sponsorshipIncreased project
complexityUnstable economy4 pointsQuestion 10If a company advertises on
television that they consider themselves as a solution provider to satisfy your
business needs, then their driving force was most likely:AnswerCompetitivenessCustomer expectationsEfficiency and
effectivenessExecutive understanding4 pointsQuestion 11With the project expeditor
organizational structure, the expeditor is usually brought on board:AnswerAt the beginning of the
projectAt the end of the first
life cycle phaseWhen the project is 50%
completeWhen a problem arises4 pointsQuestion 12In which organizational
form are the formal and informal organizations well established?AnswerTraditionalStrong matrixBalanced matrixWeak matrix4 pointsQuestion 13In which organizational
form is there no customer focal point?AnswerTraditionalProjectizedStrong matrixWeak matrix4 pointsQuestion 14Which organizational
structure generally retains team members long after they are needed?AnswerProjectizedStrong matrixBalanced matrixWeak Matrix4 pointsQuestion 15Before becoming a project
manager within a matrix organization, training should be provided in all of the
following except:AnswerMatrix operationsWage and salary
administrationProblem-solvingRole definitions4 pointsQuestion 16According to the text, the
next generation project manager must exhibit skills in all of the following
except:AnswerIntegration skillsRisk management skillsWage and salary
administration skillsKnowledge of the business4 pointsQuestion 17You have just been awarded
a contract in which you told the customer that a certain employee would be
assigned full time on the project. Once the project begins, you discover that
the employee is splitting his time between two projects per the instructions of
his functional manager. You should:AnswerDo nothingDetermine the impact on the
project and discuss it with the project sponsorDetermine the impact on the
project and discuss it with the functional managerDetermine the impact on the
project and discuss it with the customer4 pointsQuestion 18Probably the greatest risk
to a project manager on a long-term project is to receive the best employees
and then:AnswerHave them seek perfection
rather than just meeting the requirementsFind that your costs are
escalatingBeing unable to motivate
them.Losing them to other
projects at an inopportune time4 pointsQuestion 19Project manager selection
is usually made by the:AnswerSenior levels of managementCustomers selection
processLine management based upon
cooperation on past projectsVoting by the team members4 pointsQuestion 20Which of the following is
not usually an option for a PM dealing with an incompetent worker?AnswerOn-the-spot appraisalsRe-assignment to less
critical activitiesRemoval from the companyRemoval from the project4 pointsQuestion 21According to Douglas
McGregor, team members that require supervision, direction and threat of
punishment for non-compliance are called _____ employees.AnswerTheory XTheory YTheory ZNon-compliant4 pointsQuestion 22Laissez-faire leadership
most likely represents:AnswerTellingSellingParticipatingDelegating4 pointsQuestion 23The document that is
prepared at the beginning of a project in order to clarify the roles and
responsibilities of the team members is called a:AnswerResponsibility
clarification tableResponsibility
identification tableResponsibility assignment
matrixWork package assignment
sheet4 pointsQuestion 24Project managers would
prefer to communicate in which of the following manners if given a choice?AnswerFormal and writtenFormal and oralInformal and oralInformal and written4 pointsQuestion 25If six people are in a room
participating in a conversation, then there are _____ two-way channels of
communications.Answer9101530PART
IIQuestion 1The most difficult decision
for a project manager is to say:AnswerOK! Ill do it.Its my job.Let the sponsor do it.No, its not my job.4 pointsQuestion 2Waiting for people,
incomplete work and numerous telephone calls are referred to as:AnswerTime robbersTime imbalancesInappropriate actionsCause and effect relations4 pointsQuestion 3Two common time management
forms, as described in the book are called:AnswerTo-do pad and project
schedulerDaily calendar log and
project schedulerResponsibility assignment
matrix and daily calendar logTo-do pad and daily
calendar log4 pointsQuestion 4Project managers that
refuse to delegate and have limited faith in the ability of the team create
time management problems for:AnswerThemselvesThe teamThe sponsorThe client4 pointsQuestion 5Which conflict, if it
occurs, can have the most serious impact on the teams performanceAnswerSchedulesCostPersonality clashesResource availability4 pointsQuestion 6Which of the following
conflict resolution modes would a project least likely accept if the conflict
was with the project team?AnswerConfrontationCompromiseForcingSmoothing4 pointsQuestion 7Which of the following
conflict resolution modes would a project manager prefer to use for a conflict
with superiors?AnswerConfrontationCompromiseForcingSmoothing4 pointsQuestion 8When using the SMART Rule,
R stands for:AnswerRealisticRoutineRightRetentive4 pointsQuestion 9Emphasizing areas of
agreement and deemphasizing areas of non-agreement represents which type of
conflict resolution mode?AnswerConfrontationCompromiseForcingSmoothing4 pointsQuestion 10Which of the following
conflicts has the most frequent occurrence for a project manager?AnswerManpowerCostsTimeTradeoffs4 pointsQuestion 11Which of the following is a
characteristic of a good objective?AnswerGeneral, not specificOverly complexEstablished within resource
boundsCan violate organizational
policies and procedures4 pointsQuestion 12Lowering the bid price of a
project, possibly below your own cost of doing the work, is called a _____.AnswerBuy-inOver-optimistic responseUnrealistic proposalUnrealistic cost estimate4 pointsQuestion 13Which of the following is
not what most companies do with a best practice?AnswerShare it internally onlyShare it internally but
only to a selected fewAdvertize it to your
customersCreate a best practices
library on the internet for all to see4 pointsQuestion 14The hardest part in
creating a best practices library is:AnswerEvaluationClassificationStorageKnowledge transfer4 pointsQuestion 15Which of the following is
not one of the four major variables for project management effectiveness?AnswerCredibilityCommunicationsPriorityVisibility4 pointsQuestion 16Which of the following
would be the first item to be discussed in the initial kickoff meeting for a
project?AnswerUnderstanding of the
requirementsUnderstanding of the planUnderstanding of the
scheduleUnderstanding of the budget4 pointsQuestion 17The person with the
ultimate responsibility to make sure that all work required by the SOW and only
the work required by the SOW is performed is the:AnswerCustomerProject managerAppropriate subject matter
expert for that work packageProject sponsor4 pointsQuestion 18Which of the following is
normally not addressed in a change control board meeting to approve a scope
change?AnswerCost of the changeWhich functional unit will
perform the changeImpact on the scheduleValue-added opportunity for
the client4 pointsQuestion 19Generally speaking, the
lowest level in the WBS is referred to as:AnswerLevel 3Level 4Level 5The work package4 pointsQuestion 20During the execution of a
project, the customer asks you to perform additional tests which the customer
will pay for. Unfortunately, there are no resources available to perform the
additional tests. The project manager should:AnswerRefuse to perform the
tests.Determine when the tests
can be done and then inform the customerTell the customer that
company policy is that the additional tests must be treated as an enhancement
project and funded separately after this project is over.Let the sponsor make the
decision on what to do.4 pointsQuestion 21If the customers SOW
contains words such as nearly or approximately, then:AnswerThe project manager uses
his discretion in determining the meaningThe sponsor uses his
discretion in determining the meaningThe customer uses his
discretion in determining the meaningScope creep is unlikely4 pointsQuestion 22A customer external to your
company requests that a certain element of work be subdivided to lower level
work packages and that cost/schedule information be reported at the lower
levels. You should:AnswerGrant the customers
request but bill the customer for the changes to the WBS.Simply grant the customers
request.Deny the request since the
WBS is finalized and cannot change.Check with the line
managers first to see if cost and schedule can be reported at this level.4 pointsQuestion 23Which of the following
documents is not defined in the text as one of the four critical documents for
preliminary planning?AnswerSOWWBSSpecificationsNetwork Diagrams4 pointsQuestion 24Project managers often rewrite
the customers SOW into a document that the project team can easily understand.
The document is called:AnswerThe redefined SOWThe scope statementThe deliverable statementThe finalized SOW statement4 pointsQuestion 25A customer is unhappy with
the performance thus far on a project. The customer states that, unless scope
changes are made at the contractors expense, the contractor would be removed
from the customers preferred bidders list for future contracts. The contractor
should.AnswerRefuse to perform the scope
changes.Perform the scope changes
at the contractors expense.Perform the scope changes
and then submit an invoice for payment to the customer.Take no action and hope
that the customer will forget about the scope change request.