Question 1
4 out of 4 points

Ethics can be defined as not doing anything
illegal.

Question 2
4 out of 4 points

As long as your message is clear, the size of
your audience should not affect your approach.

Question 3
0 out of 4 points

Adopting a “you” attitude in business
writing is simply a matter of using the pronoun “you” as much as
possible.

Question 4
4 out of 4 points

When you are criticizing or correcting, it is
best to _________

Question 5
4 out of 4 points

In general, user-generated content sites have
yielded disappointing results for companies that have used them for business
purposes.

Question 6
4 out of 4 points

Using white space in a document ________

D.
provides visual contrast and important
resting points for your readers.

D.
provides visual contrast and important
resting points for your readers.

Question 7
4 out of 4 points

“All the characteristics and experiences
that define each of us as individuals” is the definition of ________

Question 8
4 out of 4 points

Most people belong to ______

Question 9
4 out of 4 points

In terms of social networking, UGCstands
for ________

Question 10
4 out of 4 points

Unlike style sheets and templates, _________
address(es) the overall look and feel of a page or screen, including color
palettes and background images.

Question 11
0 out of 4 points

International business communication has been
hampered by tightening trade barriers throughout the world.

Question 12
0 out of 4 points

For effective document design, you should _______

Question 13
4 out of 4 points

The denotative meaning of a word is its
dictionary definition.

Question 14
4 out of 4 points

Social media postings on sites such as Twitter
and Facebook ________

Question 15
4 out of 4 points

The preferred title for women in business is
__________, unless the individual requests otherwise.

Question 16
4 out of 4 points

When introducing yourself to someone in a
business context, you should always include a brief description of ________

Question 17
4 out of 4 points

The key to a productive meeting is careful
planning that addresses _____

Question 18
0 out of 4 points

When your message is complex and includes a large
amount of information, _______

Question 19
4 out of 4 points

Cultural contextrefers to the pattern of physical cues, environmental stimuli, and
implicit understanding that conveys meaning between members and the same
culture.

Question 20
4 out of 4 points

Business communication is often more demanding
than social communication because communication on the job is affected by the
_____

Question 21
4 out of 4 points

“Although our servers are stable, the
telephone system is a serious concern” is a _________

Question 22
0 out of 4 points

Serif typefaces are generally preferable to sans
serif fonts for ______

Question 23
4 out of 4 points

Email etiquette requires that writes do all of
the following except ________

Question 24
4 out of 4 points

Because many email programs display the first few
words or lines of incoming messages, you should _______

Question 25
0 out of 4 points

“Insurance premiums have increased, and
cost-of-living raises have not kept up” is a _______ sentence.

Question 14 out of 4 pointsEthics can be defined as not doing anything
illegal.
Question 24 out of 4 pointsAs long as your message is clear, the size of
your audience should not affect your approach.
Question 30 out of 4 pointsAdopting a “you” attitude in business
writing is simply a matter of using the pronoun “you” as much as
possible.
Question 44 out of 4 pointsWhen you are criticizing or correcting, it is
best to _________
Question 54 out of 4 pointsIn general, user-generated content sites have
yielded disappointing results for companies that have used them for business
purposes.
Question 64 out of 4 pointsUsing white space in a document ________D.provides visual contrast and important
resting points for your readers.D.provides visual contrast and important
resting points for your readers.
Question 74 out of 4 points”All the characteristics and experiences
that define each of us as individuals” is the definition of ________
Question 84 out of 4 pointsMost people belong to ______
Question 94 out of 4 pointsIn terms of social networking, UGCstands
for ________
Question 104 out of 4 pointsUnlike style sheets and templates, _________
address(es) the overall look and feel of a page or screen, including color
palettes and background images.
Question 110 out of 4 pointsInternational business communication has been
hampered by tightening trade barriers throughout the world.
Question 120 out of 4 pointsFor effective document design, you should _______
Question 134 out of 4 pointsThe denotative meaning of a word is its
dictionary definition.
Question 144 out of 4 pointsSocial media postings on sites such as Twitter
and Facebook ________
Question 154 out of 4 pointsThe preferred title for women in business is
__________, unless the individual requests otherwise.
Question 164 out of 4 pointsWhen introducing yourself to someone in a
business context, you should always include a brief description of ________
Question 174 out of 4 pointsThe key to a productive meeting is careful
planning that addresses _____
Question 180 out of 4 pointsWhen your message is complex and includes a large
amount of information, _______
Question 194 out of 4 pointsCultural contextrefers to the pattern of physical cues, environmental stimuli, and
implicit understanding that conveys meaning between members and the same
culture.
Question 204 out of 4 pointsBusiness communication is often more demanding
than social communication because communication on the job is affected by the
_____
Question 214 out of 4 points”Although our servers are stable, the
telephone system is a serious concern” is a _________
Question 220 out of 4 pointsSerif typefaces are generally preferable to sans
serif fonts for ______
Question 234 out of 4 pointsEmail etiquette requires that writes do all of
the following except ________
Question 244 out of 4 pointsBecause many email programs display the first few
words or lines of incoming messages, you should _______
Question 250 out of 4 points”Insurance premiums have increased, and
cost-of-living raises have not kept up” is a _______ sentence.