Question 1
2 out of 2 points
The term business ethics is best described by the following
statement:
1.
It is the study and philosophy of human conduct with an
emphasis on determining right and wrong.
2.
It is an “inquiry into the nature and grounds of
morality where the term morality is taken to mean moral judgments, standards
and rules of conduct.”
3.
It is the “study of the general nature of morals and of
specific moral choices; moral philosophy; and the rules or standards governing
the conduct of the members of a profession.”
4.
It is an organization’s obligation to maximize its positive
effects and minimize its negative effects on stakeholders.
5.
It comprises the principles, values, and standards that
guide behavior in the world of business.
Question 2
2 out of 2 points
Which of the following is not one of the rights spelled out
by John F. Kennedy in his “Consumers’ Bill of Rights”?
1.
The right to choose
2.
The right to safety
3.
The right to be informed
4.
The right to be ethical
5.
The right to be heard
Question 3
2 out of 2 points
During the 1990s the institutionalization of business ethics
was largely driven by which piece of legislation?
1.
Sarbanes-Oxley Act
2.
Federal Sentencing Guidelines for Organizations
3.
Dodd-Frank Wall Street Reform and Consumer Protection Act
4.
Foreign Corrupt Practices Act
5.
Global Sullivan Principles
Question 4
2 out of 2 points
The 1960s saw a rise of consumerism. What is consumerism?
1.
An increase in consumer rights by organizations and
governments
2.
The growth of international retail chain stores
3.
Activities undertaken by independent individuals and groups
to protect their rights as consumers.
4.
The widespread adoption of consumer oriented marketing
strategies among businesses
5.
Organizations’ tendency to seek ways to take advantage of
consumers
Question 5
2 out of 2 points
Which of the following industries tends to generate a high
level of trust fro consumers and stakeholders?
1.
Insurance
2.
Technology
3.
Banks
4.
Mortgage lenders
5.
Financial services
Question 6
2 out of 2 points
Which of the following is not a benefit that primary
stakeholders tend to provide to organizations?
1.
Supplies of capital and resources
2.
Expertise and leadership
3.
Word-of-mouth promotion
4.
Infrastructure
5.
Pro-bono bookkeeping
Question 7
2 out of 2 points
A stakeholder group that is absolutely necessary for a
firm’s survival is defined as:
1.
direct
2.
tertiary
3.
secondary
4.
special-interest
5.
primary
Question 8
2 out of 2 points
When unethical acts are discovered in a firm, in most
instances
1.
they are caused by unwilling participants
2.
the cause is due to external stakeholders
3.
the perpetrators are caught and prosecuted
4.
there was knowing cooperation or complicity from within the
company
5.
the cause is a corrupt Board of Directors
Question 9
2 out of 2 points
Which of the following is not a method typically employed by
firms when researching relevant stakeholder groups?
1.
Surveys
2.
Focus groups
3.
Internet searches
4.
Press reviews
5.
Guessing
Question 10
2 out of 2 points
A stakeholder orientation can be viewed as a(n)
1.
necessity for business success
2.
continuum
3.
polarizing concept
4.
good marketing ploy
5.
expensive proposition
Question 11
2 out of 2 points
Shareholders provide resources to an organization that are
critical to long term success. Which of the following does the textbook suggest
that suppliers offer?
1.
The promise of customer loyalty
2.
Material resources and/or intangible knowledge
3.
Infrastructure
4.
Revenue
5.
Leadership skills
Question 12
2 out of 2 points
____________ is an important element of virtue and means
being whole, sound, and in unimpaired condition.
Answers:
1.
Ethical issue
2.
Honesty
3.
Trust
4.
Integrity
5.
Optimization
Question 13
0 out of 2 points
In
A court found an oil company guilty of placing profits over
th safety and well-being of its employees. This situation can be classified as:
1.
ethical
2.
unethical
3.
an ethical issue
4.
a dilemma
5.
a justice issue
Question 14
0 out of 2 points
In
A person uncomfortable with his employer’s unspoken policy
of hiring only white men is experiencing
1.
a conflict of interest
2.
an ethical issue
3.
a feeling of guilt
4.
cognitive dissonance
5.
a moral attribute
Question 15
2 out of 2 points
Issues related to fairness and honesty may arise because
business is sometimes regarded as a
1.
legal case, where everything must be done to the letter of the
law
2.
contest, with the most ethical firm “winning.”
3.
guerrilla war where anything goes in the fight for
consumers’ dollars
4.
game governed by its own rules rather than those of society
5.
game governed by the rules of society
Question 16
2 out of 2 points
War metaphors are common in business. This kind of mindset
can be dangerous for business leaders because
1.
it may lead executives to become violent
2.
it may foster the idea that honesty is unnecessary in
business
3.
it may lead organizations to be excessively aggressive
4.
business is not like warfare and the metaphors are not
appropriate
5.
business is more like a game than a war
Question 17
2 out of 2 points
Conflicts of interest exist when employees must choose
whether to
1.
advance their own personal interests, those of the
organization, or those of some other group
2.
advance the interests of the organization or those of
society
3.
accept bribes or not
4.
carry out an assignment they perceive to be unethical
5.
report an unethical coworker
Question 18
2 out of 2 points
______________ is the offering of something of value in
order to gain an illicit advantage
Answers:
1.
Shoulder surfing
2.
Hacking
3.
Gift exchange
4.
Conflicts of interest
5.
Bribery
Question 19
2 out of 2 points
Which of the following is not cited as an example of a
global collaborative effort to establish standards of business conduct?
1.
Council on Economic Priorities Social Accountability 8000
2.
Ethical Trading Initiative
3.
U.S. Apparel Industry Partnership
4.
United States Sentencing Commission
5.
World Trade Organization
Question 20
2 out of 2 points
_______________ is essential in building long-term
relationships between businesses and consumers.
1.
Profits
2.
Dividends
3.
Trust
4.
Hubris
5.
Code of ethics
Question 21
2 out of 2 points
The Dodd-Frank Wall street Reform and Consumer Protection
Act
1.
was very popular among Wall Street bankers
2.
represented only modest reform
3.
came out of theological discussions in the 1920s
4.
was designed to make the financial services industry more
responsible
5.
made it mandatory for public corporations to ire ethics
officers
Question 22
2 out of 2 points
In the Reagan/Bush eras, the major focus of the business
world was on
1.
self-regulation rather than regulation by government
2.
decreasing the number of mergers
3.
decreasing the multinational presence in the U.S.
marketplace
4.
increasing government influence on the economic arena
5.
improving business ethics
Question 23
2 out of 2 points
The six principles of the Defense Industry Initiative on
Business Ethics and Conduct became the foundation for
1.
Better business Bureau ethical guidelines
2.
the Federal Sentencing Guidelines for Organizations
3.
the Ethical Trading Initiative
4.
the Federal Trade Commission compliance requirements
5.
the Sarbanes-Oxley Act
Question 24
2 out of 2 points
Ethical culture is defined as
1.
rules, standards, and moral principles regarding what is
right or wrong in specific situations
2.
the establishment and enforcement of ethical codes
throughout the organization
3.
the development of rule and norms that are socially enforced
4.
the codification of laws to reward organizations for taking
action to prevent misconduct
5.
the character of the decision-making process that employees
use to determine whether their responses to ethical issues are right or wrong
based on values and norms
Question 25
2 out of 2 points
The Federal Sentencing Guidelines for Organizations set the
tone for organizational ethics compliance programs by
1.
codifying into law incentives for organizations to take
action such as developing ethical compliance programs to prevent misconduct
2.
forcing all organizations to develop mandatory reporting systems
3.
eliminating most of the federal legislation that created
inefficient and time-consuming activities for businesses
4.
providing a study of moral philosophies
5.
providing an examination of company codes of ethicsQuestion 12 out of 2 points The term business ethics is best described by the following
statement:1. It is the study and philosophy of human conduct with an
emphasis on determining right and wrong.2. It is an “inquiry into the nature and grounds of
morality where the term morality is taken to mean moral judgments, standards
and rules of conduct.”3.It is the “study of the general nature of morals and of
specific moral choices; moral philosophy; and the rules or standards governing
the conduct of the members of a profession.”4. It is an organization’s obligation to maximize its positive
effects and minimize its negative effects on stakeholders. 5. It comprises the principles, values, and standards that
guide behavior in the world of business.Question 22 out of 2 points Which of the following is not one of the rights spelled out
by John F. Kennedy in his “Consumers’ Bill of Rights”?1. The right to choose2. The right to safety3. The right to be informed 4. The right to be ethical5. The right to be heardQuestion 32 out of 2 points During the 1990s the institutionalization of business ethics
was largely driven by which piece of legislation?1. Sarbanes-Oxley Act 2. Federal Sentencing Guidelines for Organizations3. Dodd-Frank Wall Street Reform and Consumer Protection Act4. Foreign Corrupt Practices Act5. Global Sullivan PrinciplesQuestion 42 out of 2 points The 1960s saw a rise of consumerism. What is consumerism? 1. An increase in consumer rights by organizations and
governments2. The growth of international retail chain stores 3. Activities undertaken by independent individuals and groups
to protect their rights as consumers.4. The widespread adoption of consumer oriented marketing
strategies among businesses5. Organizations’ tendency to seek ways to take advantage of
consumersQuestion 52 out of 2 points Which of the following industries tends to generate a high
level of trust fro consumers and stakeholders?1. Insurance 2. Technology3. Banks4. Mortgage lenders5. Financial servicesQuestion 62 out of 2 points Which of the following is not a benefit that primary
stakeholders tend to provide to organizations?1. Supplies of capital and resources2. Expertise and leadership3. Word-of-mouth promotion4. Infrastructure 5. Pro-bono bookkeepingQuestion 72 out of 2 points A stakeholder group that is absolutely necessary for a
firm’s survival is defined as:1. direct2. tertiary3. secondary4. special-interest 5. primaryQuestion 82 out of 2 points When unethical acts are discovered in a firm, in most
instances1. they are caused by unwilling participants2. the cause is due to external stakeholders3. the perpetrators are caught and prosecuted 4. there was knowing cooperation or complicity from within the
company5. the cause is a corrupt Board of DirectorsQuestion 92 out of 2 points Which of the following is not a method typically employed by
firms when researching relevant stakeholder groups?1. Surveys2. Focus groups3. Internet searches4. Press reviews 5. GuessingQuestion 102 out of 2 points A stakeholder orientation can be viewed as a(n)1. necessity for business success 2. continuum3. polarizing concept4. good marketing ploy5. expensive propositionQuestion 112 out of 2 points Shareholders provide resources to an organization that are
critical to long term success. Which of the following does the textbook suggest
that suppliers offer? 1. The promise of customer loyalty 2. Material resources and/or intangible knowledge3. Infrastructure4. Revenue5. Leadership skillsQuestion 122 out of 2 points ____________ is an important element of virtue and means
being whole, sound, and in unimpaired condition.Answers: 1. Ethical issue2. Honesty3. Trust 4. Integrity5. OptimizationQuestion 130 out of 2 pointsIn A court found an oil company guilty of placing profits over
th safety and well-being of its employees. This situation can be classified as:1. ethical2. unethical 3. an ethical issue4. a dilemma5. a justice issueQuestion 140 out of 2 pointsIn A person uncomfortable with his employer’s unspoken policy
of hiring only white men is experiencing1. a conflict of interest2. an ethical issue 3. a feeling of guilt4. cognitive dissonance5. a moral attributeQuestion 152 out of 2 points Issues related to fairness and honesty may arise because
business is sometimes regarded as a1. legal case, where everything must be done to the letter of the
law2. contest, with the most ethical firm “winning.”3. guerrilla war where anything goes in the fight for
consumers’ dollars 4. game governed by its own rules rather than those of society5. game governed by the rules of societyQuestion 162 out of 2 points War metaphors are common in business. This kind of mindset
can be dangerous for business leaders because1. it may lead executives to become violent 2. it may foster the idea that honesty is unnecessary in
business3. it may lead organizations to be excessively aggressive4. business is not like warfare and the metaphors are not
appropriate5. business is more like a game than a warQuestion 172 out of 2 points Conflicts of interest exist when employees must choose
whether to 1. advance their own personal interests, those of the
organization, or those of some other group2. advance the interests of the organization or those of
society3. accept bribes or not4. carry out an assignment they perceive to be unethical5. report an unethical coworkerQuestion 182 out of 2 points ______________ is the offering of something of value in
order to gain an illicit advantageAnswers: 1. Shoulder surfing2. Hacking3. Gift exchange4. Conflicts of interest 5. BriberyQuestion 192 out of 2 points Which of the following is not cited as an example of a
global collaborative effort to establish standards of business conduct?1. Council on Economic Priorities Social Accountability 80002. Ethical Trading Initiative3. U.S. Apparel Industry Partnership 4. United States Sentencing Commission5. World Trade OrganizationQuestion 202 out of 2 points _______________ is essential in building long-term
relationships between businesses and consumers. 1. Profits2. Dividends 3. Trust4. Hubris5. Code of ethicsQuestion 212 out of 2 points The Dodd-Frank Wall street Reform and Consumer Protection
Act1. was very popular among Wall Street bankers2. represented only modest reform3. came out of theological discussions in the 1920s 4. was designed to make the financial services industry more
responsible5. made it mandatory for public corporations to ire ethics
officersQuestion 222 out of 2 points In the Reagan/Bush eras, the major focus of the business
world was on1. self-regulation rather than regulation by government2. decreasing the number of mergers3. decreasing the multinational presence in the U.S.
marketplace4. increasing government influence on the economic arena5. improving business ethicsQuestion 232 out of 2 points The six principles of the Defense Industry Initiative on
Business Ethics and Conduct became the foundation for 1. Better business Bureau ethical guidelines 2. the Federal Sentencing Guidelines for Organizations3. the Ethical Trading Initiative4. the Federal Trade Commission compliance requirements5. the Sarbanes-Oxley ActQuestion 242 out of 2 points Ethical culture is defined as 1. rules, standards, and moral principles regarding what is
right or wrong in specific situations2. the establishment and enforcement of ethical codes
throughout the organization3. the development of rule and norms that are socially enforced4. the codification of laws to reward organizations for taking
action to prevent misconduct 5.the character of the decision-making process that employees
use to determine whether their responses to ethical issues are right or wrong
based on values and normsQuestion 252 out of 2 points The Federal Sentencing Guidelines for Organizations set the
tone for organizational ethics compliance programs by1. codifying into law incentives for organizations to take
action such as developing ethical compliance programs to prevent misconduct2. forcing all organizations to develop mandatory reporting systems3. eliminating most of the federal legislation that created
inefficient and time-consuming activities for businesses4. providing a study of moral philosophies5. providing an examination of company codes of ethics


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