Read: http://deadspin.com/dolan-start-rooting-for-the-nets-because-the-knicks-d-1684489469 Rewrite, in memo form, the James Dolan memo to the fan. What should he have said? How should a business owner respond to an unhappy (and rude) customer? Write a proper, professional response.
In the past, some students have viewed this as an opportunity to double-down on Dolan’sunprofessional response. Those students have received zero credit for this assignment.so don’t do it.make sure it’s in a memo format.