Many situations will occur during your tours, which test your ability to solve complex problems.

When we are faced with solving a problem the first and most critical step is identifying the

problem. Often times we try to fix symptoms of the problem instead of the problem itself.

INFORMATION:

Upon graduating the SEA, you report to your new squadron. During your check-in brief with the

Command Master Chief, you discover the collateral duty of Command Fitness Leader (CFL) is

vacant. You have the training and interest in this program and willingly volunteer. Your

Commanding Officer’s welcome aboard interview goes well and he appears very satisfied of

your eagerness to accept duties as CFL. During the interview he mentions the number one

complaint from the crew is their inability to perform PT during the workday. His concern is the

high number of failures among the younger members of the crew during the previous PFA cycle

(13 percent of Sailors fewer than 24 years old failed the run portion and seven percent of the

command failed the body composition portion of the previous cycle’s PFA). The current

command instruction requires personnel to PT after normal working hours. The Captain wants

to make the PT program a part of the workday and asks you to develop a schedule where

everyone will have an opportunity to meet the CNO’s directives (one hour per day/three times

per week).

When you meet the Maintenance Master Chief, you mention the concern of the Captain over the

Command PT program. The Master Chief is aware of the crew’s complaints regarding the

requirement to PT after normal working hours. He doesn’t see the importance of the program

when weighed against the amount of daily mission-essential maintenance required on “his”

aircraft. Three of the six department heads seem satisfied with the current program and do not

see a need for change. You find the CPOs are not happy with the current program (because of

the high failure rate on the previous PFA) and fully support a change. They are unwilling to defy

the Maintenance Master Chief. The Command Master Chief pledges his full support of any

reasonable plan you and the Chiefs develop as long as each department maintains no less than a

supervisor, collateral duty inspector (supervisor can dual hat as CDI), and three workers. Your

plan must have PT for everyone.One of the challenges in group problem solving is identifying the actual problem. Often as a group, we try to fix the symptoms of the problem instead of the actual problem. Review the attached scenario. Identify the problem, write a problem statement, and explain why you believe the problem you identified is not a symptom but the actual root cause.

*Post must be 200 to 250 words

*Answer must be clear, concise and straight forward

* PE is attached