Discussion on Reading – Have a Nice Conflict by Scudder, Patterson & Mitchell (2011) (pp. 199-234)
SDI Conflict Styles in depth
MVS, Strengths & Overdone Strengths
Conflict sequences
Assignment # 1 – “Have a nice Conflict” book analysis (15%) 

Assignments for next class:

Read Patterson et al., 2013. Crucial Accountability (introduction), 1 – 14 (Summary)