IOD Case Review Requirements It is extremely important that the case review be accurate and that the purchase supporting documentation for the case be complete and support that review. Often a DD 1155 will not carry enough information when used as the Purchase Request and the DD 1155 Addendum to that document, a separate purchase request document (such as a DA 3953 including justification in block 25), or payment sheet (for payments against contractual vehicles) must be completed and included as well as (at a minimum) the invoice, 889 form and proof of third party receipt. Whatever request document is used MUST reflect Billing Official and any other required approval prior to the purchase being made. For purchases over the MPT the documentation of the three Federal S upply Schedules comparison/best value determination must be included (or clearly identified as a purchase for COVID for those cardholders spe cifically delegated) as well.

Billing Officials must upload all required documentation under the IOD Message tab before reviewing the case. Do not complete your review and submit to the A/OPC until all documentation is complete including documentation for all deliveries pertaining to the charge!

Guidance is to complete case reviews within 5 business days of date detected (yes this is often unrealistic); however, if the tr charge, invoice received, 3rd party receipt documented etc.), and all required documents uploaded, do not complete the review follow-up after 2 weeks. No later than 30 days from the transaction date as reflected in Access on Line, if still not complete (for non-delivery for example) you would need to obtain a vendor credit or dispute the transaction with the bank. Receipt of the credit or initiation of the dispute will allow you to close the case . The case review must be completed NLT 10 days after the close of cycle after which the charge appeared so for example if the charge appeared in the cycle ending 19 October, the case must be reviewed NLT 30 November. This additional time to complete should not be considered the allowable time; cases must still be completed within 5 days from date of detection or as close to that as possible.

Cases older than 55 days without a completed/correct review will result in managing account suspension which suspends all cardholders

Billing Officials should be able to access IOD by logging into Access on Line and selecting Insights on Demand from the left hand menu near the bottom. Those who cannot access IOD should contact their supporting A/OPC (attempt to use a different web browser first)

GPC Misuse/Abuse (such as split purchasing) can result in immediate account suspension

Repetitive findings (even if only Administrative Discrepancies) can result in removal of individuals (Cardholders and or Billing Officials) from the program. When guidance is given, please follow it and contact an A/OPC if there are questions

1*Cases reviewed by the BO that do not have the required documentation uploaded will routinely be returned for correction

Here you can do My Open Cases or Open, then Summary by Billing Cycle

2

*It may be easier to log into PIEE and select the Access on Line Icon instead of waiting for the security code w