If employers fail to check closely enough on a prospective
employee who then commits a crime in the course of performing his or her job
duties, they can be held liable for
? Quid pro
quo
? Loss of
consortium
? Negligent
hiring
? Hostile
environment
Which is not a quality of Generation Y?
? Inability
to handle numerous projects
? The
constant need for stimulation/entertainment
? A
blurring of the lines between work and leisure time while on the job
? Short
attention spans
When companies discover they can communicate better with
their customers through employees who are similar to their customers, those
companies then realize they have increased their _____ diversity.
? External
? Primary
? Secondary
? Internal
In _____, workers have been fired for refusing to quit
smoking, for living with someone without being married, drinking a competitors
product, motorcycling, and other legal activities outside of work.
? Constructive
discharge
? Lifestyle
discrimination
? Invasion
of privacy
? Defamation
Because practical considerations make job tryouts for all
candidates infeasible, it is necessary to __________ the relative level of job
performance for each candidate on the basis of available information.
? Accept
? Assign
? Predict
? Abandon

?
Title VII of the _____________ states that top executives in
companies receiving government support can retract bonuses, retention awards,
or incentives paid to the top five senior executive officers or the next 20
most highly compensated employees based on corporate information that is later
found to be inaccurate.
? Pay for
Performance Act (2009)
? American
Recovery and Reinvestment Act (2009)
? Equal Pay
Act (1963)
? SarbanesOxley
Act (2002)
Which of the following is a distinctive feature of the U.S.
system compared with other countries?
? Wages set
by arbitration councils
? Low union
dues and small union staffs
? All
agreements are of unlimited duration
? Exclusive
representation (page 513)
Organizations periodically turn to _________ to meet demands
for talent brought about by business growth and a desire for fresh ideas, or to
replace employees who leave.
? Entry-level
employees
? Former
employees
? Their
subsidiaries
? Outside
labor markets (page 211)

What is our countrys income maintenance program?
? ERISA
(1974)
? PPA
(2006), 401(k)
? COBRA
(1985)
? Social
Security
____________ is the biggest hurdle to overcome in a
pay-for-performance plan.
? Inflation
? Compensation
equation
? Salary cap
performance level
? Merit-pay
increases
___________ is the process where managers provide feedback
to the employees regarding their past and present job performance proficiency,
as well as a basis for improving performance in the future.
? Placement
? Performance
management
? Selection
? Recruiting

This made extensive changes to the Employee Retirement
Income Security Act (ERISA) of 1974 that governs employer-sponsored, qualified
(for tax deferral) retirement-benefit plans.
? Short-Term
Disability laws
? Employer
Cost Shifting laws
? The
Pension Protection Act (PPA) of 2006 (page 486)
? Short-Term
Severance Pay laws
Training that results in ______ is costly because of the
cost of training (which proved to be useless) and the cost of hampered
performance.
? Simulation
of training
? Applicability
of training
? Reinforcement
of training
? Negative
transfer of training (page 306)

_____ implies that appraisal systems are easy for managers
and employees to understand and use.
? Sensitivity
? Acceptability
? Practicality
(page 339)
? Reliability

The Civil Rights Act of 1991 offered what for victims of
unintentional discrimination?
? Affirmative
action
? Monetary
damages and jury trials (page 85)
? Race-norming
? Adverse
impact
A _____ occurs when parties are unable to move further
toward settlement.
? Lockout
? Bargaining
impasse (page 530)
? Mediation
? Grievance
Mary arrives at her new job. Before she can begin actually
doing the work, she must complete a series of activities including role playing
and virtual reality interactions. What
type of training method does Marys new employer use?
? Information
presentation
? Simulation
(page 309)
? On-the-job
training
? Organizational
development
?
If objective performance data are available, which of the
following is the best strategy to use?
? Summated
rating scales
? BARS
? MBO (page
348)
? Work
planning and review
To avoid legal difficulties related to performance
appraisals and enhance credibility in court, employers should
? Present
only the managers perspective
? Present
only the employees perspective
? Have
friends testify
? Document
appraisal ratings and reason for termination (page 340)
For organizations, _________ is an indirect cost associated
with downsizing.
? Outplacement
? Administrative
processing
? An
increase in the unemployment tax rate (page 401)
? Severance
pay
Employee demotions usually involve.
? A cut in
pay, status, privilege, or opportunity (page 398)
? A decrease
in status and privilege but no loss of opportunity or pay
? An
increase in pay and more responsibility
? A
reduction in pay but no loss of opportunity, status, or privilege

Which question should not be important in evaluating the
value of training?
? Was the
cost of training within the budget? (page 311)
? Is the
change positive related to organizational goals?
? Did
change occur?
? Is the
change due to training?
Hard quotas
? Are a
commitment to treat all races and sexes equally in all decisions about hiring,
promotion, and pay
? Represent
a mandate to hire or promote specific numbers or proportions of women or
minority group members (page 688)
? Are a
concerted effort by the organization to actively expand the pool of applicants
so that no one is excluded because of past or present discrimination
? Systematically
favor women and minorities in hiring and promotion decisions

?
When conduction a performance feedback discussion, active
listening requires
? Verbal
communications only
? Interruptions
to get your point across
? Summarizing
what was said and what was agreed to (page 362)
? Summarizing
your key points
Properly designed incentive programs work because they are
based on two well-accepted psychological principles: (1) increased motivation
improves performance and (2)
? The
Rucker plan
? The
Scanlon plan
? Control-based
compensation
? Recognition
is a major factor in motivation (page 441)
What can affirmative action assist organizations in
achieving that diversity initiatives cannot?
? Maximizing
creativity
? Correcting
specific problems of the past (page 122)
? Maximizing
workforce commitment
? Increased
productivity

_____ proceeds from an oral warning to a written warning to
a suspension to dismissal.
? Procedural
justice
? Progressive
discipline (page 694)
? Positive
discipline
? Due
process
In determining the competitiveness of benefits, senior
management tends to focus mainly on
? Value
? Worth
? Cost
(page 471)
? Security
________________ include everything in a work environment
that enhances a workers sense of self-respect and esteem by others.
? Nonfinancial
rewards (page 692)
? Social
responsibilities
? Internal
pay objectives
? General
business strategies

_____ analysis is the level of analysis that focuses on
employees specifically.
? Individual
(page 298)
? Operations
? Employee
? Environmental

If employers fail to check closely enough on a prospective
employee who then commits a crime in the course of performing his or her job
duties, they can be held liable for? Quid pro
quo? Loss of
consortium? Negligent
hiring? Hostile
environmentWhich is not a quality of Generation Y?? Inability
to handle numerous projects? The
constant need for stimulation/entertainment? A
blurring of the lines between work and leisure time while on the job? Short
attention spansWhen companies discover they can communicate better with
their customers through employees who are similar to their customers, those
companies then realize they have increased their _____ diversity. ? External? Primary? Secondary? InternalIn _____, workers have been fired for refusing to quit
smoking, for living with someone without being married, drinking a competitors
product, motorcycling, and other legal activities outside of work. ? Constructive
discharge? Lifestyle
discrimination? Invasion
of privacy? DefamationBecause practical considerations make job tryouts for all
candidates infeasible, it is necessary to __________ the relative level of job
performance for each candidate on the basis of available information.? Accept? Assign? Predict? Abandon?Title VII of the _____________ states that top executives in
companies receiving government support can retract bonuses, retention awards,
or incentives paid to the top five senior executive officers or the next 20
most highly compensated employees based on corporate information that is later
found to be inaccurate.? Pay for
Performance Act (2009)? American
Recovery and Reinvestment Act (2009) ? Equal Pay
Act (1963)? SarbanesOxley
Act (2002)Which of the following is a distinctive feature of the U.S.
system compared with other countries? ? Wages set
by arbitration councils? Low union
dues and small union staffs? All
agreements are of unlimited duration? Exclusive
representation (page 513)Organizations periodically turn to _________ to meet demands
for talent brought about by business growth and a desire for fresh ideas, or to
replace employees who leave.? Entry-level
employees? Former
employees? Their
subsidiaries? Outside
labor markets (page 211)What is our countrys income maintenance program?? ERISA
(1974)? PPA
(2006), 401(k)? COBRA
(1985)? Social
Security____________ is the biggest hurdle to overcome in a
pay-for-performance plan.? Inflation? Compensation
equation? Salary cap
performance level? Merit-pay
increases___________ is the process where managers provide feedback
to the employees regarding their past and present job performance proficiency,
as well as a basis for improving performance in the future.? Placement? Performance
management? Selection? RecruitingThis made extensive changes to the Employee Retirement
Income Security Act (ERISA) of 1974 that governs employer-sponsored, qualified
(for tax deferral) retirement-benefit plans.? Short-Term
Disability laws? Employer
Cost Shifting laws? The
Pension Protection Act (PPA) of 2006 (page 486) ? Short-Term
Severance Pay lawsTraining that results in ______ is costly because of the
cost of training (which proved to be useless) and the cost of hampered
performance.? Simulation
of training? Applicability
of training? Reinforcement
of training? Negative
transfer of training (page 306)_____ implies that appraisal systems are easy for managers
and employees to understand and use.? Sensitivity? Acceptability? Practicality
(page 339)? ReliabilityThe Civil Rights Act of 1991 offered what for victims of
unintentional discrimination?? Affirmative
action? Monetary
damages and jury trials (page 85)? Race-norming? Adverse
impactA _____ occurs when parties are unable to move further
toward settlement.? Lockout? Bargaining
impasse (page 530)? Mediation? GrievanceMary arrives at her new job. Before she can begin actually
doing the work, she must complete a series of activities including role playing
and virtual reality interactions. What
type of training method does Marys new employer use?? Information
presentation? Simulation
(page 309)? On-the-job
training? Organizational
development?If objective performance data are available, which of the
following is the best strategy to use? ? Summated
rating scales? BARS? MBO (page
348)? Work
planning and reviewTo avoid legal difficulties related to performance
appraisals and enhance credibility in court, employers should ? Present
only the managers perspective? Present
only the employees perspective? Have
friends testify? Document
appraisal ratings and reason for termination (page 340)For organizations, _________ is an indirect cost associated
with downsizing.? Outplacement? Administrative
processing? An
increase in the unemployment tax rate (page 401)? Severance
payEmployee demotions usually involve.? A cut in
pay, status, privilege, or opportunity (page 398) ? A decrease
in status and privilege but no loss of opportunity or pay? An
increase in pay and more responsibility? A
reduction in pay but no loss of opportunity, status, or privilegeWhich question should not be important in evaluating the
value of training? ? Was the
cost of training within the budget? (page 311)? Is the
change positive related to organizational goals?? Did
change occur?? Is the
change due to training?Hard quotas? Are a
commitment to treat all races and sexes equally in all decisions about hiring,
promotion, and pay? Represent
a mandate to hire or promote specific numbers or proportions of women or
minority group members (page 688)? Are a
concerted effort by the organization to actively expand the pool of applicants
so that no one is excluded because of past or present discrimination? Systematically
favor women and minorities in hiring and promotion decisions?When conduction a performance feedback discussion, active
listening requires? Verbal
communications only? Interruptions
to get your point across? Summarizing
what was said and what was agreed to (page 362)? Summarizing
your key pointsProperly designed incentive programs work because they are
based on two well-accepted psychological principles: (1) increased motivation
improves performance and (2) ? The
Rucker plan? The
Scanlon plan? Control-based
compensation? Recognition
is a major factor in motivation (page 441)What can affirmative action assist organizations in
achieving that diversity initiatives cannot?? Maximizing
creativity? Correcting
specific problems of the past (page 122)? Maximizing
workforce commitment? Increased
productivity_____ proceeds from an oral warning to a written warning to
a suspension to dismissal. ? Procedural
justice? Progressive
discipline (page 694)? Positive
discipline? Due
processIn determining the competitiveness of benefits, senior
management tends to focus mainly on? Value? Worth? Cost
(page 471)? Security________________ include everything in a work environment
that enhances a workers sense of self-respect and esteem by others.? Nonfinancial
rewards (page 692)? Social
responsibilities ? Internal
pay objectives? General
business strategies_____ analysis is the level of analysis that focuses on
employees specifically. ? Individual
(page 298) ? Operations? Employee? Environmental