1. Who is your audience in technical communication? And what are their characteristics?
2. List the techniques for learning about your audience?
3. What is the purpose of technical communication? What are the determinants of this purpose?
4. Explain what is meant by communicating across cultures? Please be specific.
5.  Briefly explain the research process as it is outlined in your text?
6. Distinguish between primary and secondary research? How is each conducted? Please be brief.