Table of Contents Praise for Have a Nice Conflict

Title Page

Copyright

Acknowledgments

About the Authors

Introduction

Chapter One

Chapter Two

Chapter Three

Chapter Four

Chapter Five

Chapter Six

Chapter Seven

Chapter Eight

Chapter Nine

Chapter Ten

Letter from John Starr: Industries

John’s Notebook

Dr. Mac’s Statement of Philosophy: A Philosophical Approach to Learning as Written from the Perspective of Dr. Mac Wilson

Character Assessment Results The 7 Motivational Value Systems Main Characters Conflict Sequence Summary of Character SDI Results Supporting Characters

Praise for Have a Nice Conflict

“The authors seek to empower readers to become masters of their own conflict and control their own lives. Have a Nice Conflict is a powerful read for anyone who wants to be able to diffuse life’s conflicts more effectively.”

—The Midwest Book Review “In telling the story of John Doyle, Have a Nice Conflict gives us an everyman who faces the same conflicts—large and small—that each of us experiences every day at home and in the workplace. Enter Dr. Mac, a combination of Marley’s ghost, Yoda, and Peter Drucker to guide John—and us— through critical lessons in how to recognize, categorize, and deal with these conflicts. Within the context of an easy-to-read, enjoyable story, the authors provide valuable lessons that everyone who manages or works with people should know.”

—Mark Allen, professor, Graziadio School of Business and Management, Pepperdine University; author, The Corporate University Handbook

“This book gives a positive and easy-to-remember methodology to deal with conflicts, both large and small.”

—Peggy Thurmond, former C