Competency
In this project, you will demonstrate your mastery of the following competency:

Communicate a position related to a complex issue in a civic context

Scenario
Training opportunities in the workplace (professional development) have become a sound investment for employers. In addition to reducing recruiting and retention costs, professional development has been demonstrated to boost productivity and job satisfaction. For employees, it also offers new opportunities for enhancing their skills and offers additional opportunities for positioning themselves for new opportunities within the organization outside of regular promotions. For the past seven years, your company has sponsored a professional enrichment program (PEP). Each year a small group or cohort of six to eight employees is chosen to participate in special professional enrichment activities in both group and individual formats. The participants are paired with mentors from leaders across the company. Employees each submit a letter and career plan that serve as their “application” to the program.

Update: You have just passed the mid-year mark of a professional enrichment program you were selected to participate in, and you are eager and ready to face new challenges directly. Your leadership has just announced they want to introduce a new aspect to the program. They will pilot this aspect with your group this year. The intent of this aspect is not just to grow you professionally within the organization but in broader settings as a member of larger communities. You have been requested to identify an issue that impacts the quality of life within a community of your choice and create a proposal to present in a civic setting to your audience. You strategize with your mentor and agree that once you select an issue, you will put together a proposal and presentation plan and draft presentation. This provides you with the opportunity to receive feedback from your mentor prior to presenting to your audience (the individuals or group who would have a vested interest in this issue).

Directions
Part 1: Proposal and Presentation Plan (approximately 1,000 words)
You will draft your proposal and your plan for communicating it prior to beginning to create the presentation itself to ensure you are establishing a clear narrative for your audience. Your mentor has also requested that you provide an analysis of your audience and how you will be addressing them (i.e., the location and format) to ensure that your presentation is suitable for this audience. This will ensure your mentor can provide you the best possible feedback.

Complex Issue: Select a complex issue from the provided list. Describe the “who” and “what” behind the issue you have selected so that your mentor can provide you feedback on the appropriateness of how you’ve situated the problem and your proposal for addressing it for your audience:

Issue explanation
Sociopolitical and historical context of the issue
Importance to the stakeholders in impacted community

Annotated Bibliography: Remember, your mentor has been very clear that an appeal to your audience’s passions is not sufficient in addressing your complex issue. Provide research and evidence that supports your explanation of the complex issue and your recommendations around this issue:

Use relevant and credible sources that represent a variety of perspectives
Explain how sources inform potential and logical next steps based on resources

Your Position and Course of Action: Next, address the “why” behind the issue in your proposal ensuring you:

Explain your position on this issue
Describe a logical course of action or actions aligned with your proposal and supported by evidence

Audience Analysis: Lastly, look carefully at the “who” again and “where.” Potentially there will be individuals in your audience from diverse cultures aside from your primary audience. Discuss the following and how you will ensure your visuals and verbal or text narrative will address:

Norms for the public venue and civic context in which you are presenting
Communication strategies appropriate in addressing your primary audience
Communication strategies appropriate in addressing multicultural audiences that differ from your primary audience (for example, are there linguistic preferences or nonverbal signs that would be preferable or not preferable?)

Part 2: Proposal Presentation (10–15 slides with speaker notes in slide deck, or 15-minute video with transcript)
Now that you’ve completed your plan and have a concrete approach around your idea, you feel even more confident about communicating your position! You have many choices for presenting yourself (slide deck with speaker notes or video with transcript). You know your choice will be the “how” behind communicating your position. Your choice of vehicle (slide deck or video) and the information you include in the speaker notes or transcript must address all of the following:

Presentation of Issue: Set the stage for your audience:
Situate your issue by clearly identifying it
Briefly describe the sociopolitical context (local, regional, national, or global)
Recommendation: Ensure you concisely and clearly cover:
Main Idea

Articulate your main idea
Discuss why it is important
Use relevant and credible sources

Call to Action

Describe a logical course of action or actions aligned with main idea
Include potential benefits and drawbacks

Communication of Explanation: Ensure you are using your speaker notes or video narration/transcript to ensure your narrative:
Aligns to the norms of the public venue in which you are presenting
Addresses cultural needs and expectations of the group
Appropriate Practices: Use conventions that are:
Appropriate to persuasive argument

Clear and logical

Suitable for a variety of cultural backgrounds

Eliminate figurative language such as metaphors, idioms, similes, etc.
Enhance the accessibility of your information with alternative text or transcripts that identify verbal or visual content

Necessary to avoid communicating bias, either intended or unintended
Articulation of Response: Clearly convey meaning, demonstrating an understanding of audience and purpose:
Correct grammar

Avoid slang and jargon

Sentence structure
Spelling
Project Rubric
Proposal and Presentation Plan
Complex Issue: Describes a
complex issue that is of
importance to impacted
community supported by
sociopolitical and historical
context
?
Master
ed
? Not
Yet
Annotated Bibliography:
Describes relevant and credible
resources representing a
variety of perspectives, and
how those resources support
your explanation of this
complex issue
?
Master
ed
? Not
Yet
Your Position and Course of
Action: Explains your position
on the issue and course of
action or actions aligned with
that position and supported by
evidence
?
Master
ed
? Not
Yet
Audience Analysis: Assesses
how narrative of main points
and visuals will address needs
of norms of the public venue in
which you are presenting to
primary and broader
multicultural audiences, and will
?
Master
ed
? Not
Yet
Which Resources Can Help?
? Unit Resources: Civic
Contexts
? Unit Resources: Variety of
Perspectives
? Unit Resources:
Persuasive Communication
? Unit Resources: Audience
Analysis and Purpose
avoid issues with language or
bias
Proposal Presentation
Which Resources Can Help?
Presentation of Issue:
Provides brief description of the
sociopolitical context to situate
your issue and provide context
for your audience
?
Master
ed
? Not
Yet
Recommendation—Main
Idea: Articulates your main idea
and why it is important, using
relevant and credible sources
?
Master
ed
? Not
Yet
Recommendation—Call to
Action: Describes a course of
action or actions aligned with
main idea that includes
potential benefits and
drawbacks and is supported
using relevant and credible
resources
?
Master
ed
? Not
Yet
Communication of
Explanation: Creates a
narrative that aligns to the
norms of the public venue and
addresses cultural needs and
expectations
?
Master
ed
? Not
Yet
? Unit Resources: Audience
Analysis and Purpose
? Unit Resources:
Persuasive Communication
? Unit Resources:
Persuasive Communication
? Unit Resources: Audience
Analysis and Purpose
Appropriate Practices: Uses
conventions and practices
appropriate to persuasive
argument, suitable for a variety
of cultural backgrounds, and
free of biased language
?
Master
ed
? Not
Yet
General
? Unit Resources: Audience
Analysis and Purpose
Which Resources Can Help?
Written answers are clear; use
correct grammar, sentence
structure, and spelling; and
show an understanding of
audience and purpose
?
Master
ed
? Not
Yet
Lists sources where applicable
using citation methods with no
major errors
?
Master
ed
? Not
Yet
? Academic Support
? Citation Help
CIVIC ISSUES: ENHANCING INTERNET POLICIES AND
INFORMATION ACCESS FOR IMPROVED RESEARCH
AND EDUCATION
Jealany Tull
INTRODUCTION
• Introduction to the Complex Problem
• Importance of Internet Policies and Information Access for Research and
Education (Bettencourt, Silva, & Barroso, 2015).
• Overview of Key Challenges: Net Neutrality, Equitable Internet Access, Data
Privacy, Carbon Emissions, Surveillance, and Educational Quality
IMPORTANCE OF NET NEUTRALITY
• Definition of Net Neutrality
• Ensuring Fair Access to Internet Content without Prejudice or Discrimination
• Implications for Libraries and Information Access (ALA, 2018)
PRESIDENT OBAMA’S PERSPECTIVE ON NET
NEUTRALITY
• President Obama’s Vision for a Free and Open Internet
• Advocacy for Strict Regulations to Preserve Net Neutrality
• Principles of Net Neutrality Regulation (Obama, 2014)
STAKEHOLDERS IN INTERNET POLICY
• Educational Institutions
• Government and Regulatory Organizations
• Companies and Tech Firms
• Researchers and Educators (ALA, 2018)
ADDRESSING MULTICULTURAL AUDIENCE NEEDS
• Understanding Linguistic Preferences and Nonverbal Cues
• Clear and Inclusive Communication Strategies
• Prioritizing Clarity and Accessibility in Presentation Design (ULG, 2023)
THE GLOBAL IMPACT OF INTERNET REGULATIONS
• Variations in Internet Regulations Across Nations
• Impact on Global Communication, Trade, and Diplomacy
• Role of Technology Advancements in Shaping Online Learning and
Research (ALA, 2018)
ADDRESSING ENVIRONMENTAL CONCERNS
• Carbon Emissions from Internet Use and Data Centers
• Initiatives to Reduce Environmental Impact
• Balancing Technology Advancements with Environmental Sustainability
(ALA, 2018)
CONCLUSION: PROMOTING ACCESSIBLE AND
INCLUSIVE INTERNET POLICIES
• Summary of Key Points
• Call to Action for Stakeholder Collaboration
• Importance of Ensuring Equitable Access to Information for Research and
Education
QUESTIONS AND DISCUSSION
• Inviting Audience Questions and Comments
• Facilitating Discussion on Internet Policies and Information Access
• Encouraging Stakeholder Engagement and Collaboration
REFERENCES
•
Bettencourt, N., Silva, N., & Barroso, J. (2015). Recommending access policies in cross-domain internet. Proceedings of the 7th International
Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge
Management. https://doi.org/10.5220/0005600500500061
•
Rocha Junior, A. B. (2022). Economic impacts of information access through public policies: Impacts of rural extension and internet access on
Brazilian agricultural production. https://doi.org/10.11606/t.11.2021.tde-08092021-161118
•
Yuan, H., & Wang, Z. (2021). A review of research on technology enhancing Chinese learning. 2021 International Conference on Internet,
Education and Information Technology (IEIT). https://doi.org/10.1109/ieit53597.2021.00109
(ULG) United Language Group (2023) 5 Ways to Improve Engagement with Multicultural Members in 2023, Retrieved
from https://www.unitedlanguagegroup.com/blog/5-ways-to-improve-engagementwith-multicultural-members-in2023
•
•
American Library Association (2018) Net Neutrality: An Intellectual Freedom Issue. Retrieved from
http://www.ala.org/advocacy/intfreedom/netneutrality
•
Hoorman, J. (2022) Engaging Minority and Culturally Diverse Audiences, Retrieved from
https://archives.joe.org/joe/2002december/tt2.php

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