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Before you begin this assignment, be sure you have read the UMUC Haircuts Case S

Before you begin this assignment, be sure you have read the UMUC Haircuts Case S

Before you begin this assignment, be sure you have read the UMUC Haircuts Case Study and be sure to take a look at the Walmart Example..png” alt=”Text box: purpose of this assignment
this assignment gives you the opportunity to apply the concepts of the porter five forces model to a specific business, explain and support an identified strategic direction for umuc haircuts, and analyze the identified business process that could be improved with the use of technology. this assignment specifically addresses the following course outcomes to enable you to:

analyze business strategy to recognize how technology solutions enable strategic outcomes
analyze internal and external business processes to identify information systems requirements

analyze business strategy to recognize how technology solutions enable strategic outcomes
analyze internal and external business processes to identify information systems requirements
“>Overview of Business Environment Analysis for UMUC HaircutsUMUC Haircuts has been in business since 1995 and has seen an increase in competition from a variety of competitors, as described in the Case Study. With the news that a Hair Cuttery is likely to open only five miles away, Myra, the owner of UMUC Haircuts,is concerned and has begun analyzing her situation and what could be done to remain competitive in this changing environment. She has recognized that scheduling her employees and her customers is causing her problems, and she thinks she should focus on that first, as it is fundamental to her business. Myra also believes that there must be a technology solution that could help her run her salon, but she has no idea where to start.You are a Systems Analyst, and Myra has asked you to help her with determining how she can improve her business. Myra has requested, specifically, that you verify and provide added support to her own analysis that has resulted in the identification of a Strategy for Competitive Advantage and a Business Process for Improvement. This will be the basis for defining business and systems requirements for an IT solution. This Strategy and IT Solution will help to bring UMUC Haircuts into the 21st century and taking advantage of current technology. You will analyze her business environment using Porter’s Five Forces Analysis. Then, you will use the results of that analysis to explain how it supports Myras Strategy for Competitive Advantage, and the business process that she selected for improvement through the use of technology.It is important to note that a business owner has many areas where improvements can be made, such as: staff, building facility, supplier agreements, advertising, etc. There are also many possible solutions that could improve the business strategy and processes. Since time and costs are involved, the owner should address basic problems first in choosing the Strategy and which processes to improve. (Consider a lemonade stand; while it would be nice to have a table to sit behind and serve the lemonade to customers, that is not crucial; however, having lemonade and cups are crucial to the business.)A second important concept for this class is that, among all the ways that competitive advantage and processes can be improved, the focus is on information technology solutions. In your role as a Systems Analyst, you will be supporting Myra’s selected strategy and process for improvement, and proposing an appropriate IT solution. This work begins with an analysis of UMUC Haircuts using the Five Forces Model.Five Forces Analysis:You know that Michael Porters Five Forces Model is a useful tool for analyzing a business. The Model is used to help understand the importance of the five competitive forces and determine a strategy to develop and maintain a competitive advantage. The Five Forces are described and discussed in Chapter 1 of the textbook. They are:Buyer PowerSupplier powerThreat of substitute products or servicesThreat of new entrantsRivalry among existing competitorsA further discussion and examples of the five forces are included in the Reading for Week 1 titled Porters Five Forces.Strategy for Competitive Advantage:After reviewing the strategies below, Myra thinks that the best strategy for her to focus on is Operational Effectiveness, but she has no documented analysis to support that position.StrategyDescriptionCost leadershipProduce product/service at the lowest cost in the industry.DifferentiationOffer different products, services, or product features.NicheSelect a narrow-scope segment (market niche) and be the best in quality, speed, or cost in that segment.GrowthIncrease market share, acquire more customers, or sell more types of products.AllianceWork with business partners in partnerships, alliances, joint ventures, or virtual companies.InnovationIntroduce new products/services; put new features in existing products/services; develop new ways to produce products/services.Operational effectivenessImprove the manner in which internal business processes are executed so that the firm performs similar activities better than rivals.Customer orientationConcentrate on customer satisfaction.TimeTreat time as a resource, then manage it and use it to the firm’s advantage. NOTE: although this is included in the textbook, it should not be used as a strategy for the organization in the Case Study.Entry barriersCreate barriers to entry. By introducing innovative products or using IT to provide exceptional service, companies can create entry barriers to discourage new entrants.Customer or supplier lock-inEncourage customers or suppliers to stay with you rather than going to competitors. Reduce customers’ bargaining power by locking them in.Increase switching costsDiscourage customers or suppliers from going to competitors for economic reasons.Business Process:The final step is to identify a process for improvement that will support the Business Strategy and result in the best building block and most benefit. While there are lots of alternatives Myra decided that Customer and Employee Scheduling is the most important, but again she has no analysis that will support that decision.In your role as Systems Analyst, Myra wants you to provide solid justification for the Strategy for Competitive Advantage and the Business Process that she has selected, and help her determine if an information technology solution can help.Assignment: UMUC Haircuts Stage 1:Create a document that includes:I.IntroductionBrief introduction providing the background of the case, why you are writing and what is to come in your paper. This should only be 3-5 sentences.II.Five Forces AnalysisPerform a Porter’s Five Forces analysis for UMUC Haircuts, addressing each of the five forces in two or three sentences. For each of the five forces, your analysis should include: Explanation of the force and what it means to UMUC Haircuts Assessment of the forces impact (Positive, Negative or Neutral) on the business A statement as to whether it should affect Myras strategy for a competitive advantage (yes or no).You will copy the table below to your paper and use it as the framework for this analysis.FIVE FORCES ANALYSISFORCEEXPLANATION(Minimum 2 good sentences)IMPACT (POSITIVE, NEGATIVE, or NEUTRAL)AFFECT STRATEGY?(YES/NO)BUYER POWERSUPPLIER POWERTHREAT OF SUBSTITUTE PRODUCTS OR SERVICESTHREAT OF NEW ENTRANTSRIVALRY AMONG EXISTING COMPETITORS[Note] Do not identify solutions or things that Myra should do to address the forces impact. (The idea is to identify a measurement of the impact and if the force will affect UMUC Haircuts Strategy for Competitive Advantage.)III.Justification of Selected Strategy for Competitive Advantage Explain how Myras selected strategy for competitive advantage is justified and supported by the Five Forces Analysis. Relate the strategy back to each of Porters five forces discussing the impact of the strategy based on your measurement of the force (positive, negative, or neutral).IV.Business Process Explain how the process Myra has identified to be improved — Scheduling employees and Customers — is related to and supports the Strategy for Competitive Advantage Myra selected. Explain generally how a technology solution could help improve the process. (Do not provide any specific solution.)V.ReferencesProvide at least one external resource in your paper on an area of your choice. Note that two or more external resources are required for maximum points. An external resource is a resourceother than those provided in the class or text book. Incorporate a properly formatted APA citation in the text of your document. Then, place an APA style resource on a reference page at the end of your document.Formatting: Stage One Business Environment Analysis submission.For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the self, out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed. Write a short concise paper: 2-3 double spaced pages of content; table entries for the Five Forces analysis should be single spaced. Use at least one external resources with APA formatted citation and reference Include a title page and a reference page. Compare your work to the rubric to be sure you have met content and quality criteria. Submit your paper as a Word document, or a document that can be read in Word. Your submission should include your last name first in the filename: Lastname_firstname_Stage_1The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course vocabulary and concepts from the textbook to support your choices, and that you address all parts of the assignment.GRADING RUBRIC:ISFM-300 Case Study, Stage 1 Rubric: Business Environment AnalysisCriteria90-100%Far Above Standards80-89%Above Standards70-79%Meets Standards60-69%Below Standards< 60%Well Below StandardsPossible PointsFive Forces Analysis41-45 PointsAnalysis covers all 5 forces, explaining them and their impact on the business in the case study (Positive, Negative or Neutral) and whether it should affect the strategy (Yes/No); and strongly demonstrates understanding of course vocabulary and concepts, analysis and critical thinking.36-40 PointsAnalysis covers all 5 forces, explaining them and their impact on the business in the case study (Positive, Negative or Neutral) and whether it should affect the strategy (Yes/No); and demonstrates understanding of course vocabulary and concepts, analysis and critical thinking.31-35 PointsAnalysis covers all 5 forces, explaining them and their impact on the business in the case study (Positive, Negative or Neutral) and whether it should affect the strategy (Yes/No). Minimal use of course concepts and vocabulary.27-30 PointsAnalysis covers 1-4 forces, and/or lacks explanations and/or strategy; may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking.0-26 PointsAnalysis not included, or does not address many of the 5 forces.45Justification of Selected Strategy for Competitive Advantage18-20 PointsThe selected Strategy for Competitive Advantage is exceptionally well supported based on the explanation of the results of the Five Forces Analysis of the business, and is fully explained demonstrating a strong understanding of course vocabulary, concepts, analysis and critical thinking.16-17 PointsThe selected Strategy for Competitive Advantage is well supported based on the explanation of the Five Forces Analysis of the business and is adequately explained demonstrating understanding of course vocabulary, concepts, analysis and critical thinking.14-15 PointsThe selected Strategy for Competitive Advantage is supported based on the explanation of the Five Forces Analysis of the business and explained demonstrating some understanding of course vocabulary, concepts, analysis and critical thinking.12-13 PointsThe selected Strategy for Competitive Advantage is not adequately supported based on the explanation of the Five Forces Analysis of the business, does not come from analysis of the Case Study, and/or is lacking in demonstration of understanding of course vocabulary, concepts, or analysis.0-11 PointsNo analysis and/or discussion of Strategy for Competitive Advantage selected is provided or little effort is shown.20Process to Improve9-10 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are clear, complete and convincing; and demonstrate a strong understanding of course vocabulary, concepts, analysis and critical thinking.8 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are clear and complete; and demonstrate a good understanding of course vocabulary, concepts, analysis and critical thinking.7 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are both provided; and demonstrate an understanding of course vocabulary, concepts, analysis and critical thinking.6 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process may not both be provided, or may not be clear or relevant; and may demonstrate a lack of understanding of course vocabulary, concepts, analysis and critical thinking.0-5 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are not provided; or little effort is shown.10External Research9-10 PointsTwo or moresources other than the textbook are incorporated and used effectively. Sources used are relevant and timely and contribute to the analysis. References are appropriately incorporated and cited using APA style.8 PointsAt least one source other than the textbook is incorporated and used effectively. Source(s) are relevant and contribute to the analysis. References are appropriately incorporated and cited using APA style.7 PointsAt least one external resource used and properly incorporated into the text. Reference is cited using APA style.6 pointsA source other than the textbook may be used, but is not properly incorporated or used and/or is not effective or appropriate and/or is not relevant or timely; and/or does not follow APA style for references and citations.0-5 PointsNo external research is incorporated or reference listed is not cited within text.10Report Format14-15 PointsReport is very well organized and is easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.12-13 PointsReport reflects effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.10-11 PointsReport has some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person.9 PointsReport is not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person.0-8 PointsReport is extremely poorly written, has many grammar and/or spelling errors, or does not convey the information.15verview of Business Process Analysis and Functional Requirements for UMUC HaircutsFor your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra's chosen strategy for competitive advantageandthe business process that she would like to improve through the application of technology.In the Stage 2 assignment, you will identify the inputs, processing and outputs of Myra's selected business process.Those inputs, processing and outputs form the functional (business) requirements for an IT system to improve the process.The first step in identifying the functional or business requirements for an information system is to develop the high level requirements that establish the scope of the system. Myra has selected the Customer and Employee Scheduling Process for improvement using an IT solution, and together you have identified the following high level requirements. The system must1. Allow employees to enter their availability and desired days/times to work2. Allow Myra to review the employee requests and develop a schedule3. Make the schedule available to employees to review their final work schedule4. Make the employee schedule available for staff to enter customer appointments5. Allow Myra and the staff to enter customer appointments6. Keep track of customer appointments, including stylist and service performed7. Accommodate changes in the employee schedules and customer appointments, and update schedule accordingly8. Accommodate changes in the customer information stored in the system9. Provide management reports to Myra showing employee workload, customers served, customer contact information, busy times/days, etc.For this assignment, you will focus on the customer appointment portion of the overall process. The process model shows the steps in the customer appointment process. In a process model, rectangles are used to illustrate process steps and diamonds are used where decisions or choices are made. You need to be aware that there are other aspects of the process to be considered, as shown in the high level requirements above. The points at which these additional steps intersect with the customer appointment process are shown in the process model with a circle and a letter.Customer Appointment Process Model:The process model is separately provided as an Excel file, labeled "Stage 2 Process Model."Assignment: UMUC Haircuts Stage 2: Create a document that includes:I.IntroductionAt the top of your paper, show the strategy for competitive advantage that Myra selected and the business process she has chosen to improve, using the following format:Strategy for Competitive Advantage: xxxxxxx (just name the strategy)Business Process to Improve: xxxxxxxxx (just name the process)II.Table of Functional (Business) RequirementsCopy the table below into your paper. Using the To-Be Model provided complete the table of requirements for an IT system for each of the numbered process steps that includes: the inputs to the process include specific items of information or data elements (for example, customer name) entered into the system as part of the process step processing or actions that the system takes (for example, check calendar to let person know if UMUC Haircuts is open at the specified time) outputs of the process include specific items of information or data elements (for example, appointment date) that the system will display or print out for the user to seeThere are 7 numbered steps in the Appointment Process itself. In addition, there are three other processes that are needed (numbered 8, 9 and 10), but are beyond the scope of the appointment process: a process for entering the time needed and costs for the various styling services; the employee scheduling process, by which the schedule is created, updated and maintained; and, the payment process that collects customer payments and updates the database accordingly. For these three processes, you should also identify the input needed for the system, what the system is to do with that input (process) and what output the system will need to create or display either immediately or later.Process StepInputInformation/data item(s) entered into the system as part of this stepProcessProcessing or action the system must perform for this stepOutputInformation/data item(s)/record created, or displayed or printed out for the user in this step12345678910The responses that you enter into the table for each requirement must be aligned to the specific business process to be improved and the data it uses, and it must be appropriate to the UMUC Haircuts business.Formatting:For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and our. The third person is used to make the writing more objective by taking the individual, the self, out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed. Submit a document that includes the Table of Functional Requirements. Table entries should be single spaced. Use APA formatted citations and references for any external sources used. Include a title page, and a reference page if references are included. Compare your final work to the rubric to be sure you have met content and quality criteria. Submit your paper as a Word document, or a document that can be read in Word. Your submission should include your last name first in the filename: Lastname_firstname_Stage _2The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course vocabulary and concepts from the textbook to support your choices, and that you address all parts of the assignment. The specific solution you select for an IT solution is not as important as that it makes sense in light of the course content.GRADING RUBRIC:ISFM-300 Case Study, Stage 2 Rubric: Functional RequirementsCriteria90-100%Far Above Standards80-89%Above Standards70-79%Meets Standards60-69%Below Standards< 60%Well Below StandardsPossible PointsInputs27-30 PointsAll inputs listed demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.24-26 PointsMost inputs listed demonstrate an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.21-23 PointsInputs listed are designated and demonstrate a basic understanding of course concepts or analysis.18-20 PointsInputs are provided but selection may be lacking in demonstration of understanding of course concepts or analysis.0-18 PointsFew, if any inputs are provided or inputs are not appropriate for the process step and/or the case study.30Processing27-30 PointsAll processing listed demonstrates a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.24-26 PointsMost processing listed demonstrates an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.21-23 PointsProcessing is listed and demonstrates a basic understanding of course concepts or analysis.18-20 PointsProcessing is provided but may be lacking in demonstration of understanding of course concepts or analysis.0-18 PointsProcessing shown is not appropriate for the process step and/or the case study.30Outputs27-30 PointsAll outputs listed demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.24-26 PointsMost outputs listed demonstrate an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.21-23 PointsOutputs listed are designated and demonstrate a basic understanding of course concepts or analysis.18-20 PointsOutputs are provided but selection may be lacking in demonstration of understanding of course concepts or analysis.0-18 PointsFew, if any outputs are provided or outputs are not appropriate for the process step and/or the case study.30Table Format9-10 PointsInformation is professionally presented, clear and easily understood; is written in third person and uses course vocabulary, correct sentence structure, grammar, and spelling. Any references used are listed and cited using APA style.8 PointsInformation is presented well; is clear, and uses correct sentence structure; written in third person, and has few grammar, and spelling errors. Any references used are listed and cited using APA style.7 PointsInformation is presented with some grammar and/or spelling errors. Any references used are listed and cited using APA style.6 PointsInformation is not professionally presented, may not be clearly written, and/or contains several grammar and/or spelling errors, or errors in use of APA style for references/ citations.0-5 PointsInformation is extremely poorly written; has many grammar and/or spelling errors; and/or does not convey the information adequately.10TOTAL Points Possible100Before you begin this assignment, be sure you:1. Read the UMUC Haircuts Case Study Stage 1 & 2 & review Walmart Example.2. Review Instructor feedback from previous submissions..png" alt="Text box: purpose of this assignment this assignment gives you the opportunity to apply your knowledge of the areas to be considered in selecting, planning and implementing a technology solution. this assignment specifically addresses the following course outcomes to enable you to: analyze internal and external business processes to identify information systems requirements identify and plan it solutions that meet business objectives ">Overview of IT Requirements for a System to Improve the Process at UMUC HaircutsFor your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra’s chosen strategy for competitive advantageandthe business process that she would like to improve through the application of technology.For your Stage 2 assignment, you identified the inputs, processing and outputs of Myra’s selected business process.Those inputs, processing and outputs form the functional (business) requirements for an IT system to improve the process.In Stage 3, you will define the IT requirements by evaluating their applicability and importance in a new system to be implemented to improve the identified business process for UMUC Haircuts. The requirements that are identified as relevant to the business process will form the IT (technical) requirements for a system. In evaluating and selecting an IT system, both the functional (business) requirements and the IT requirements need to be considered. The areas that need to beconsidered in developing the IT requirements are listed below in the Table of IT Requirements. Depending on the specific process being improved and the data it uses, the areas listed will vary in both relevance and importance. For example, in a system to handle applications for Social Security, security and privacy are extremely important; but for a system to list what movies are being shown, privacy is not applicable at all. Your analysis must relate to the process Myra seeks to improve.When both the functional (business) and technical (IT) requirements are identified, the system requirements are complete enough that you can then begin looking for a specific solution to meet the needs of UMUC Haircuts. Researching and finding an appropriate system to improve the process at UMUC Haircuts will be done in Stage 4.Analysis of IT Requirements:IT Requirement: The areas to be considered are listed in the table. Be sure to research each term to ensure understanding as to whether and how it would apply to the UMUC Haircuts process being improved and the data it uses. A table of sources of the definitions is provided below to assist you. Be sure you use a definition that applies to IT and this assignment, and not a generic definition of the term.Rankings: High/Medium/Low Importance or Relevance or Not Applicable (N/A):You will rank each requirement as to how important or relevant it is to the process being improved and the data it uses. Each will be ranked as High, Medium or Low, or Not Applicable to the process and its data.Explanation of Ranking: Using the definition of the term you researched and the ranking you selected, provide an explanation and tell how this requirement applies to the UMUC Haircuts process and the data it uses, or why it does not apply. All requirements must be ranked and a thorough explanation that demonstrates understanding of the topic must be provided. Please note that even N/A items require an explanation. A minimum of three good sentences should be used for each explanation.The responses that you enter into the table for each requirement must be aligned to the specific business process to be improved and the data it uses, and appropriate to the UMUC Haircuts business. Be sure toconsider the type of data (inputs and outputs from Stage 2) that the system will handle as you determine the applicability and importance of each consideration. If a requirement is not relevant to the process, mark it “N/A.” Remember to provide a thorough explanation for every item under consideration, including those marked N/A.Do not try to create a reason if there is none, but carefully analyze each requirement and determine whether it applies and how. Explanations must provide enough information to convey the reasoning behind the ranking and to demonstrate that you understand the consideration. DO NOTcopy definitions into the table; use your own words to explain the term.Example: If the process to be improved is the method for customers to use to pay for their haircuts or salon visits, then for the requirement of Usability, the following might be entered. Note the thorough explanation of the ranking that demonstrates an understanding of usability.RequirementHigh/Medium/Low Importance or Relevance or Not Applicable (N/A)Explanation for RankingUsabilityMediumSince the customers will use a system to make their payments, it must be easy to understand and easy to use. It would be inappropriate to require any training for customers. If it is too complicated, customers will not use it. In addition, front desk staff should be able to easily learn the system without extensive training. That is an entry level job with frequent turnover.so having a system that is intuitive and easy to navigate is critical. It is ranked Medium because it is important for any customer who chooses to use the system to be able to do so quickly, easily and intuitively. However, it is not High since there are other methods of paying.Course Resources (for Weeks 1-5)Where to find the definitions of IT RequirementsUsabilityThe 7 Software -ilities You Need to Know(Week3)MaintainabilityThe 7 Software -ilities You Need to Know(Week 3)ScalabilityThe 7 Software -ilities You Need to Know(Week 3)Reliability/AvailabilityThe 7 Software -ilities You Need to Know(Week 3)ExtensibilityThe 7 Software -ilities You Need to Know(Week 3)PortabilityThe 7 Software -ilities You Need to Know(Week 3)SecurityThe 7 Software -ilities You Need to Know(Week 3)Information QualityHigh Quality Information, Chapter 1, Section 1.2 (Week 1)AuthenticationChapter 5, Section 5.4(Week 4)Business Continuity PlanChapter 5, Section 5.7 (Week 4)Cloud ComputingChapter 2, Section 2.4(Week 3)Enterprise Systems (ERP, CRM, SCM)Chapter 10(Week 5)NetworksChapter 4 (Week 3)Database, Data Warehouse, Data MiningChapter 3 (Week 4)Business IntelligenceChapter 3 (Week 4)Transaction ProcessingChapter 2 (Week 3)Decision SupportChapter 2 (Week 3)Executive InformationChapter 2 (Week 3)Business-to-Business eCommerceChapter 6 (Week 2)Business-to-Consumer eCommerceChapter 6 (Week 2)Assignment: UMUC Haircuts Stage 3: Create a document that includes:I.IntroductionAt the top of your paper, show the strategy for competitive advantage that Myra selected and the business process she has chosen to improve, using the following format:Strategy for Competitive Advantage: xxxxxxx (just name the strategy)Business Process to Improve: xxxxxxxxx (just name the process)II.Table of IT Requirements Copy the table below into your paper Rank each requirement as High, Medium or Low in Importance/Relevance or Not Applicable (N/A) to a system to improve the process Explain each ranking, as described in the table, including explanations for N/A Definitions of the IT requirements are listed in Course Resources table above.IT RequirementImportance/RelevanceHigh,Medium,Low, orNot Applicable (N/A)Explanation for Ranking(Write a minimum of 3 good sentences for each; both the process to be improved and the case study should be mentioned in each explanation; the data used in the process should be included in the explanation where applicable.)1Usability2Maintainability3Scalability4Reliability/ Availability5Extensibility6Portability7Security8Information Quality9Authentication10Business Continuity Plan11Cloud Computing12Enterprise Systems (ERP, CRM, SCM)13Communications14Database, Data Warehouse, Data Mining15Business Intelligence16Transaction Processing17Decision Support18Executive Information19Business-to-Business eCommerce20Business-to-Consumer eCommerceFormatting:For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and our. The third person is used to make the writing more objective by taking the individual, the self, out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed. Submit one document that includes the Table of Requirements. Table entries should be single spaced. Use APA formatted citations and references for any external sources used. Include a title page, and a reference page if references are included. Compare your final work to the rubric to be sure you have met content and quality criteria. Submit your paper as a Word document, or a document that can be read in Word. Your submission should include your last name first in the filename: Lastname_firstname_Stage _3GRADING RUBRIC:ISFM-300 Case Study, Stage 3 Rubric: IT RequirementsCriteria90-100%Far Above Standards80-89%Above Standards70-79%Meets Standards60-69%Below Standards< 60%Well Below StandardsPossible PointsHigh/Medium/Low or N/A Rankings18-20 PointsRankings all demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.16-17 PointsMost rankings demonstrate an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.14-15 PointsRankings are designated and demonstrate a basic understanding of course concepts or analysis.12-13 PointsRankings are provided but selection may be lacking in demonstration of understanding of course concepts or analysis.0-11 PointsFew, if any rankings provided or rankings are not appropriate for the process and/or the case study.20Explanations for Rankings54-60 PointsExplanations are at least three good sentences which use course vocabulary to clearly and convincingly justify rankings; demonstrate a strong understanding of course concepts, analysis, and critical thinking; and are focused on the business in the case study and the process and its data.48-53 PointsExplanations are at least three good sentences which use course vocabulary to clearly justify most rankings and demonstrate an understanding of course concepts, analysis, and critical thinking; and are focused on the business in the case study and the process and its data.42-47 PointsExplanations are at least three good sentences that justify rankings and refer to the case study process and/or its data.36-41 PointsSeveral explanations are less than three good sentences, and/or do not adequately justify rankings; may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking; or are not focused on the business in the case study.0-35 PointsFew, if any explanations are provided; explanations are incomplete or not compatible with rankings; or little effort demonstrated.60Table Format18-20 PointsBefore you begin this assignment, be sure you have read the UMUC Haircuts Case Study and be sure to take a look at the Walmart Example..png" alt="Text box: purpose of this assignment this assignment gives you the opportunity to apply the concepts of the porter five forces model to a specific business, explain and support an identified strategic direction for umuc haircuts, and analyze the identified business process that could be improved with the use of technology. this assignment specifically addresses the following course outcomes to enable you to: analyze business strategy to recognize how technology solutions enable strategic outcomes analyze internal and external business processes to identify information systems requirements analyze business strategy to recognize how technology solutions enable strategic outcomes analyze internal and external business processes to identify information systems requirements ">Overview of Business Environment Analysis for UMUC HaircutsUMUC Haircuts has been in business since 1995 and has seen an increase in competition from a variety of competitors, as described in the Case Study. With the news that a Hair Cuttery is likely to open only five miles away, Myra, the owner of UMUC Haircuts,is concerned and has begun analyzing her situation and what could be done to remain competitive in this changing environment. She has recognized that scheduling her employees and her customers is causing her problems, and she thinks she should focus on that first, as it is fundamental to her business. Myra also believes that there must be a technology solution that could help her run her salon, but she has no idea where to start.You are a Systems Analyst, and Myra has asked you to help her with determining how she can improve her business. Myra has requested, specifically, that you verify and provide added support to her own analysis that has resulted in the identification of a Strategy for Competitive Advantage and a Business Process for Improvement. This will be the basis for defining business and systems requirements for an IT solution. This Strategy and IT Solution will help to bring UMUC Haircuts into the 21st century and taking advantage of current technology. You will analyze her business environment using Porter’s Five Forces Analysis. Then, you will use the results of that analysis to explain how it supports Myras Strategy for Competitive Advantage, and the business process that she selected for improvement through the use of technology.It is important to note that a business owner has many areas where improvements can be made, such as: staff, building facility, supplier agreements, advertising, etc. There are also many possible solutions that could improve the business strategy and processes. Since time and costs are involved, the owner should address basic problems first in choosing the Strategy and which processes to improve. (Consider a lemonade stand; while it would be nice to have a table to sit behind and serve the lemonade to customers, that is not crucial; however, having lemonade and cups are crucial to the business.)A second important concept for this class is that, among all the ways that competitive advantage and processes can be improved, the focus is on information technology solutions. In your role as a Systems Analyst, you will be supporting Myra’s selected strategy and process for improvement, and proposing an appropriate IT solution. This work begins with an analysis of UMUC Haircuts using the Five Forces Model.Five Forces Analysis:You know that Michael Porters Five Forces Model is a useful tool for analyzing a business. The Model is used to help understand the importance of the five competitive forces and determine a strategy to develop and maintain a competitive advantage. The Five Forces are described and discussed in Chapter 1 of the textbook. They are:A further discussion and examples of the five forces are included in the Reading for Week 1 titled Porters Five Forces.Strategy for Competitive Advantage:After reviewing the strategies below, Myra thinks that the best strategy for her to focus on is Operational Effectiveness, but she has no documented analysis to support that position.StrategyDescriptionCost leadershipProduce product/service at the lowest cost in the industry.DifferentiationOffer different products, services, or product features.NicheSelect a narrow-scope segment (market niche) and be the best in quality, speed, or cost in that segment.GrowthIncrease market share, acquire more customers, or sell more types of products.AllianceWork with business partners in partnerships, alliances, joint ventures, or virtual companies.InnovationIntroduce new products/services; put new features in existing products/services; develop new ways to produce products/services.Operational effectivenessImprove the manner in which internal business processes are executed so that the firm performs similar activities better than rivals.Customer orientationConcentrate on customer satisfaction.TimeTreat time as a resource, then manage it and use it to the firm’s advantage. NOTE: although this is included in the textbook, it should not be used as a strategy for the organization in the Case Study.Entry barriersCreate barriers to entry. By introducing innovative products or using IT to provide exceptional service, companies can create entry barriers to discourage new entrants.Customer or supplier lock-inEncourage customers or suppliers to stay with you rather than going to competitors. Reduce customers’ bargaining power by locking them in.Increase switching costsDiscourage customers or suppliers from going to competitors for economic reasons.Business Process:The final step is to identify a process for improvement that will support the Business Strategy and result in the best building block and most benefit. While there are lots of alternatives Myra decided that Customer and Employee Scheduling is the most important, but again she has no analysis that will support that decision.In your role as Systems Analyst, Myra wants you to provide solid justification for the Strategy for Competitive Advantage and the Business Process that she has selected, and help her determine if an information technology solution can help.Assignment: UMUC Haircuts Stage 1:Create a document that includes:I.IntroductionBrief introduction providing the background of the case, why you are writing and what is to come in your paper. This should only be 3-5 sentences.II.Five Forces AnalysisPerform a Porter’s Five Forces analysis for UMUC Haircuts, addressing each of the five forces in two or three sentences. For each of the five forces, your analysis should include: Explanation of the force and what it means to UMUC Haircuts Assessment of the forces impact (Positive, Negative or Neutral) on the business A statement as to whether it should affect Myras strategy for a competitive advantage (yes or no).You will copy the table below to your paper and use it as the framework for this analysis.FIVE FORCES ANALYSISFORCEEXPLANATION(Minimum 2 good sentences)IMPACT (POSITIVE, NEGATIVE, or NEUTRAL)AFFECT STRATEGY?(YES/NO)BUYER POWERSUPPLIER POWERTHREAT OF SUBSTITUTE PRODUCTS OR SERVICESTHREAT OF NEW ENTRANTSRIVALRY AMONG EXISTING COMPETITORS[Note] Do not identify solutions or things that Myra should do to address the forces impact. (The idea is to identify a measurement of the impact and if the force will affect UMUC Haircuts Strategy for Competitive Advantage.)III.Justification of Selected Strategy for Competitive Advantage Explain how Myras selected strategy for competitive advantage is justified and supported by the Five Forces Analysis. Relate the strategy back to each of Porters five forces discussing the impact of the strategy based on your measurement of the force (positive, negative, or neutral).IV.Business Process Explain how the process Myra has identified to be improved — Scheduling employees and Customers — is related to and supports the Strategy for Competitive Advantage Myra selected. Explain generally how a technology solution could help improve the process. (Do not provide any specific solution.)V.ReferencesProvide at least one external resource in your paper on an area of your choice. Note that two or more external resources are required for maximum points. An external resource is a resourceother than those provided in the class or text book. Incorporate a properly formatted APA citation in the text of your document. Then, place an APA style resource on a reference page at the end of your document.Formatting: Stage One Business Environment Analysis submission.For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the self, out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed. Write a short concise paper: 2-3 double spaced pages of content; table entries for the Five Forces analysis should be single spaced. Use at least one external resources with APA formatted citation and reference Include a title page and a reference page. Compare your work to the rubric to be sure you have met content and quality criteria. Submit your paper as a Word document, or a document that can be read in Word. Your submission should include your last name first in the filename: Lastname_firstname_Stage_1The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course vocabulary and concepts from the textbook to support your choices, and that you address all parts of the assignment.GRADING RUBRIC:ISFM-300 Case Study, Stage 1 Rubric: Business Environment Analysis90-100%Far Above Standards80-89%Above Standards70-79%Meets Standards60-69%Below Standards< 60%Well Below StandardsPossible PointsFive Forces Analysis41-45 PointsAnalysis covers all 5 forces, explaining them and their impact on the business in the case study (Positive, Negative or Neutral) and whether it should affect the strategy (Yes/No); and strongly demonstrates understanding of course vocabulary and concepts, analysis and critical thinking.36-40 PointsAnalysis covers all 5 forces, explaining them and their impact on the business in the case study (Positive, Negative or Neutral) and whether it should affect the strategy (Yes/No); and demonstrates understanding of course vocabulary and concepts, analysis and critical thinking.31-35 PointsAnalysis covers all 5 forces, explaining them and their impact on the business in the case study (Positive, Negative or Neutral) and whether it should affect the strategy (Yes/No). Minimal use of course concepts and vocabulary.27-30 PointsAnalysis covers 1-4 forces, and/or lacks explanations and/or strategy; may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking.0-26 PointsAnalysis not included, or does not address many of the 5 forces.45Justification of Selected Strategy for Competitive Advantage18-20 PointsThe selected Strategy for Competitive Advantage is exceptionally well supported based on the explanation of the results of the Five Forces Analysis of the business, and is fully explained demonstrating a strong understanding of course vocabulary, concepts, analysis and critical thinking.16-17 PointsThe selected Strategy for Competitive Advantage is well supported based on the explanation of the Five Forces Analysis of the business and is adequately explained demonstrating understanding of course vocabulary, concepts, analysis and critical thinking.14-15 PointsThe selected Strategy for Competitive Advantage is supported based on the explanation of the Five Forces Analysis of the business and explained demonstrating some understanding of course vocabulary, concepts, analysis and critical thinking.12-13 PointsThe selected Strategy for Competitive Advantage is not adequately supported based on the explanation of the Five Forces Analysis of the business, does not come from analysis of the Case Study, and/or is lacking in demonstration of understanding of course vocabulary, concepts, or analysis.0-11 PointsNo analysis and/or discussion of Strategy for Competitive Advantage selected is provided or little effort is shown.20Process to Improve9-10 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are clear, complete and convincing; and demonstrate a strong understanding of course vocabulary, concepts, analysis and critical thinking.8 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are clear and complete; and demonstrate a good understanding of course vocabulary, concepts, analysis and critical thinking.7 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are both provided; and demonstrate an understanding of course vocabulary, concepts, analysis and critical thinking.6 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process may not both be provided, or may not be clear or relevant; and may demonstrate a lack of understanding of course vocabulary, concepts, analysis and critical thinking.0-5 PointsThe explanation of how the selected business process is related to and supports the strategy for competitive advantage and the explanation of how technology could improve the process are not provided; or little effort is shown.10External Research9-10 PointsTwo or moresources other than the textbook are incorporated and used effectively. Sources used are relevant and timely and contribute to the analysis. References are appropriately incorporated and cited using APA style.8 PointsAt least one source other than the textbook is incorporated and used effectively. Source(s) are relevant and contribute to the analysis. References are appropriately incorporated and cited using APA style.7 PointsAt least one external resource used and properly incorporated into the text. Reference is cited using APA style.6 pointsA source other than the textbook may be used, but is not properly incorporated or used and/or is not effective or appropriate and/or is not relevant or timely; and/or does not follow APA style for references and citations.0-5 PointsNo external research is incorporated or reference listed is not cited within text.10Report Format14-15 PointsReport is very well organized and is easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.12-13 PointsReport reflects effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.10-11 PointsReport has some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person.9 PointsReport is not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person.0-8 PointsReport is extremely poorly written, has many grammar and/or spelling errors, or does not convey the information.15verview of Business Process Analysis and Functional Requirements for UMUC HaircutsFor your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra's chosen strategy for competitive advantageandthe business process that she would like to improve through the application of technology.In the Stage 2 assignment, you will identify the inputs, processing and outputs of Myra's selected business process.Those inputs, processing and outputs form the functional (business) requirements for an IT system to improve the process.The first step in identifying the functional or business requirements for an information system is to develop the high level requirements that establish the scope of the system. Myra has selected the Customer and Employee Scheduling Process for improvement using an IT solution, and together you have identified the following high level requirements. The system must1. Allow employees to enter their availability and desired days/times to work2. Allow Myra to review the employee requests and develop a schedule3. Make the schedule available to employees to review their final work schedule4. Make the employee schedule available for staff to enter customer appointments5. Allow Myra and the staff to enter customer appointments6. Keep track of customer appointments, including stylist and service performed7. Accommodate changes in the employee schedules and customer appointments, and update schedule accordingly8. Accommodate changes in the customer information stored in the system9. Provide management reports to Myra showing employee workload, customers served, customer contact information, busy times/days, etc.For this assignment, you will focus on the customer appointment portion of the overall process. The process model shows the steps in the customer appointment process. In a process model, rectangles are used to illustrate process steps and diamonds are used where decisions or choices are made. You need to be aware that there are other aspects of the process to be considered, as shown in the high level requirements above. The points at which these additional steps intersect with the customer appointment process are shown in the process model with a circle and a letter.Customer Appointment Process Model:The process model is separately provided as an Excel file, labeled "Stage 2 Process Model."Assignment: UMUC Haircuts Stage 2: Create a document that includes:I.IntroductionAt the top of your paper, show the strategy for competitive advantage that Myra selected and the business process she has chosen to improve, using the following format:Strategy for Competitive Advantage: xxxxxxx (just name the strategy)Business Process to Improve: xxxxxxxxx (just name the process)II.Table of Functional (Business) RequirementsCopy the table below into your paper. Using the To-Be Model provided complete the table of requirements for an IT system for each of the numbered process steps that includes: the inputs to the process include specific items of information or data elements (for example, customer name) entered into the system as part of the process step processing or actions that the system takes (for example, check calendar to let person know if UMUC Haircuts is open at the specified time) outputs of the process include specific items of information or data elements (for example, appointment date) that the system will display or print out for the user to seeThere are 7 numbered steps in the Appointment Process itself. In addition, there are three other processes that are needed (numbered 8, 9 and 10), but are beyond the scope of the appointment process: a process for entering the time needed and costs for the various styling services; the employee scheduling process, by which the schedule is created, updated and maintained; and, the payment process that collects customer payments and updates the database accordingly. For these three processes, you should also identify the input needed for the system, what the system is to do with that input (process) and what output the system will need to create or display either immediately or later.Process StepInputInformation/data item(s) entered into the system as part of this stepProcessProcessing or action the system must perform for this stepOutputInformation/data item(s)/record created, or displayed or printed out for the user in this step12345678910The responses that you enter into the table for each requirement must be aligned to the specific business process to be improved and the data it uses, and it must be appropriate to the UMUC Haircuts business.Formatting:For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and our. The third person is used to make the writing more objective by taking the individual, the self, out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed. Submit a document that includes the Table of Functional Requirements. Table entries should be single spaced. Use APA formatted citations and references for any external sources used. Include a title page, and a reference page if references are included. Compare your final work to the rubric to be sure you have met content and quality criteria. Submit your paper as a Word document, or a document that can be read in Word. Your submission should include your last name first in the filename: Lastname_firstname_Stage _2The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course vocabulary and concepts from the textbook to support your choices, and that you address all parts of the assignment. The specific solution you select for an IT solution is not as important as that it makes sense in light of the course content.GRADING RUBRIC:ISFM-300 Case Study, Stage 2 Rubric: Functional Requirements90-100%Far Above Standards80-89%Above Standards70-79%Meets Standards60-69%Below Standards< 60%Well Below StandardsPossible PointsInputs27-30 PointsAll inputs listed demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.24-26 PointsMost inputs listed demonstrate an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.21-23 PointsInputs listed are designated and demonstrate a basic understanding of course concepts or analysis.18-20 PointsInputs are provided but selection may be lacking in demonstration of understanding of course concepts or analysis.0-18 PointsFew, if any inputs are provided or inputs are not appropriate for the process step and/or the case study.30Processing27-30 PointsAll processing listed demonstrates a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.24-26 PointsMost processing listed demonstrates an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.21-23 PointsProcessing is listed and demonstrates a basic understanding of course concepts or analysis.18-20 PointsProcessing is provided but may be lacking in demonstration of understanding of course concepts or analysis.0-18 PointsProcessing shown is not appropriate for the process step and/or the case study.30Outputs27-30 PointsAll outputs listed demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.24-26 PointsMost outputs listed demonstrate an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.21-23 PointsOutputs listed are designated and demonstrate a basic understanding of course concepts or analysis.18-20 PointsOutputs are provided but selection may be lacking in demonstration of understanding of course concepts or analysis.0-18 PointsFew, if any outputs are provided or outputs are not appropriate for the process step and/or the case study.30Table Format9-10 PointsInformation is professionally presented, clear and easily understood; is written in third person and uses course vocabulary, correct sentence structure, grammar, and spelling. Any references used are listed and cited using APA style.8 PointsInformation is presented well; is clear, and uses correct sentence structure; written in third person, and has few grammar, and spelling errors. Any references used are listed and cited using APA style.7 PointsInformation is presented with some grammar and/or spelling errors. Any references used are listed and cited using APA style.6 PointsInformation is not professionally presented, may not be clearly written, and/or contains several grammar and/or spelling errors, or errors in use of APA style for references/ citations.0-5 PointsInformation is extremely poorly written; has many grammar and/or spelling errors; and/or does not convey the information adequately.10TOTAL Points Possible100Before you begin this assignment, be sure you:1. Read the UMUC Haircuts Case Study Stage 1 & 2 & review Walmart Example.2. Review Instructor feedback from previous submissions..png" alt="Text box: purpose of this assignment this assignment gives you the opportunity to apply your knowledge of the areas to be considered in selecting, planning and implementing a technology solution. this assignment specifically addresses the following course outcomes to enable you to: analyze internal and external business processes to identify information systems requirements identify and plan it solutions that meet business objectives ">Overview of IT Requirements for a System to Improve the Process at UMUC HaircutsFor your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra’s chosen strategy for competitive advantageandthe business process that she would like to improve through the application of technology.For your Stage 2 assignment, you identified the inputs, processing and outputs of Myra’s selected business process.Those inputs, processing and outputs form the functional (business) requirements for an IT system to improve the process.In Stage 3, you will define the IT requirements by evaluating their applicability and importance in a new system to be implemented to improve the identified business process for UMUC Haircuts. The requirements that are identified as relevant to the business process will form the IT (technical) requirements for a system. In evaluating and selecting an IT system, both the functional (business) requirements and the IT requirements need to be considered. The areas that need to beconsidered in developing the IT requirements are listed below in the Table of IT Requirements. Depending on the specific process being improved and the data it uses, the areas listed will vary in both relevance and importance. For example, in a system to handle applications for Social Security, security and privacy are extremely important; but for a system to list what movies are being shown, privacy is not applicable at all. Your analysis must relate to the process Myra seeks to improve.When both the functional (business) and technical (IT) requirements are identified, the system requirements are complete enough that you can then begin looking for a specific solution to meet the needs of UMUC Haircuts. Researching and finding an appropriate system to improve the process at UMUC Haircuts will be done in Stage 4.Analysis of IT Requirements:IT Requirement: The areas to be considered are listed in the table. Be sure to research each term to ensure understanding as to whether and how it would apply to the UMUC Haircuts process being improved and the data it uses. A table of sources of the definitions is provided below to assist you. Be sure you use a definition that applies to IT and this assignment, and not a generic definition of the term.Rankings: High/Medium/Low Importance or Relevance or Not Applicable (N/A):You will rank each requirement as to how important or relevant it is to the process being improved and the data it uses. Each will be ranked as High, Medium or Low, or Not Applicable to the process and its data.Explanation of Ranking: Using the definition of the term you researched and the ranking you selected, provide an explanation and tell how this requirement applies to the UMUC Haircuts process and the data it uses, or why it does not apply. All requirements must be ranked and a thorough explanation that demonstrates understanding of the topic must be provided. Please note that even N/A items require an explanation. A minimum of three good sentences should be used for each explanation.The responses that you enter into the table for each requirement must be aligned to the specific business process to be improved and the data it uses, and appropriate to the UMUC Haircuts business. Be sure toconsider the type of data (inputs and outputs from Stage 2) that the system will handle as you determine the applicability and importance of each consideration. If a requirement is not relevant to the process, mark it “N/A.” Remember to provide a thorough explanation for every item under consideration, including those marked N/A.Do not try to create a reason if there is none, but carefully analyze each requirement and determine whether it applies and how. Explanations must provide enough information to convey the reasoning behind the ranking and to demonstrate that you understand the consideration. DO NOTcopy definitions into the table; use your own words to explain the term.Example: If the process to be improved is the method for customers to use to pay for their haircuts or salon visits, then for the requirement of Usability, the following might be entered. Note the thorough explanation of the ranking that demonstrates an understanding of usability.RequirementHigh/Medium/Low Importance or Relevance or Not Applicable (N/A)Explanation for RankingUsabilityMediumSince the customers will use a system to make their payments, it must be easy to understand and easy to use. It would be inappropriate to require any training for customers. If it is too complicated, customers will not use it. In addition, front desk staff should be able to easily learn the system without extensive training. That is an entry level job with frequent turnover.so having a system that is intuitive and easy to navigate is critical. It is ranked Medium because it is important for any customer who chooses to use the system to be able to do so quickly, easily and intuitively. However, it is not High since there are other methods of paying.Course Resources (for Weeks 1-5)Where to find the definitions of IT RequirementsUsabilityThe 7 Software -ilities You Need to Know(Week3)MaintainabilityThe 7 Software -ilities You Need to Know(Week 3)ScalabilityThe 7 Software -ilities You Need to Know(Week 3)Reliability/AvailabilityThe 7 Software -ilities You Need to Know(Week 3)ExtensibilityThe 7 Software -ilities You Need to Know(Week 3)PortabilityThe 7 Software -ilities You Need to Know(Week 3)SecurityThe 7 Software -ilities You Need to Know(Week 3)Information QualityHigh Quality Information, Chapter 1, Section 1.2 (Week 1)AuthenticationChapter 5, Section 5.4(Week 4)Business Continuity PlanChapter 5, Section 5.7 (Week 4)Cloud ComputingChapter 2, Section 2.4(Week 3)Enterprise Systems (ERP, CRM, SCM)Chapter 10(Week 5)NetworksChapter 4 (Week 3)Database, Data Warehouse, Data MiningChapter 3 (Week 4)Business IntelligenceChapter 3 (Week 4)Transaction ProcessingChapter 2 (Week 3)Decision SupportChapter 2 (Week 3)Executive InformationChapter 2 (Week 3)Business-to-Business eCommerceChapter 6 (Week 2)Business-to-Consumer eCommerceChapter 6 (Week 2)Assignment: UMUC Haircuts Stage 3: Create a document that includes:I.IntroductionAt the top of your paper, show the strategy for competitive advantage that Myra selected and the business process she has chosen to improve, using the following format:Strategy for Competitive Advantage: xxxxxxx (just name the strategy)Business Process to Improve: xxxxxxxxx (just name the process)II.Table of IT Requirements Copy the table below into your paper Rank each requirement as High, Medium or Low in Importance/Relevance or Not Applicable (N/A) to a system to improve the process Explain each ranking, as described in the table, including explanations for N/A Definitions of the IT requirements are listed in Course Resources table above.IT RequirementImportance/RelevanceHigh,Medium,Low, orNot Applicable (N/A)Explanation for Ranking(Write a minimum of 3 good sentences for each; both the process to be improved and the case study should be mentioned in each explanation; the data used in the process should be included in the explanation where applicable.)1Usability2Maintainability3Scalability4Reliability/ Availability5Extensibility6Portability7Security8Information Quality9Authentication10Business Continuity Plan11Cloud Computing12Enterprise Systems (ERP, CRM, SCM)13Communications14Database, Data Warehouse, Data Mining15Business Intelligence16Transaction Processing17Decision Support18Executive Information19Business-to-Business eCommerce20Business-to-Consumer eCommerceFormatting:For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and our. The third person is used to make the writing more objective by taking the individual, the self, out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed. Submit one document that includes the Table of Requirements. Table entries should be single spaced. Use APA formatted citations and references for any external sources used. Include a title page, and a reference page if references are included. Compare your final work to the rubric to be sure you have met content and quality criteria. Submit your paper as a Word document, or a document that can be read in Word. Your submission should include your last name first in the filename: Lastname_firstname_Stage _3GRADING RUBRIC:ISFM-300 Case Study, Stage 3 Rubric: IT Requirements90-100%Far Above Standards80-89%Above Standards70-79%Meets Standards60-69%Below Standards< 60%Well Below StandardsPossible PointsHigh/Medium/Low or N/A Rankings18-20 PointsRankings all demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.16-17 PointsMost rankings demonstrate an understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the process.14-15 PointsRankings are designated and demonstrate a basic understanding of course concepts or analysis.12-13 PointsRankings are provided but selection may be lacking in demonstration of understanding of course concepts or analysis.0-11 PointsFew, if any rankings provided or rankings are not appropriate for the process and/or the case study.20Explanations for Rankings54-60 PointsExplanations are at least three good sentences which use course vocabulary to clearly and convincingly justify rankings; demonstrate a strong understanding of course concepts, analysis, and critical thinking; and are focused on the business in the case study and the process and its data.48-53 PointsExplanations are at least three good sentences which use course vocabulary to clearly justify most rankings and demonstrate an understanding of course concepts, analysis, and critical thinking; and are focused on the business in the case study and the process and its data.42-47 PointsExplanations are at least three good sentences that justify rankings and refer to the case study process and/or its data.36-41 PointsSeveral explanations are less than three good sentences, and/or do not adequately justify rankings; may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking; or are not focused on the business in the case study.0-35 PointsFew, if any explanations are provided; explanations are incomplete or not compatible with rankings; or little effort demonstrated.60Table Format18-20 Points

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