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Assignment: Evaluate a “Bad News Email”

Assignment: Evaluate a “Bad News Email”

Discussion Board 4

For this Discussion Board, you will evaluate a “Bad News Email”.

Consider this scenario:

You are an event planning consultant at Renew Retreat Centre. Several months ago Rena Murphy at Smith-Morrison and Associates (SMA) called you to coordinate the company’s annual volunteer training seminar to be held at the retreat centre May 1-2. Rena booked the centre from 1:00pm on Friday May 1 through 8:00pm on Saturday May 2. Today is April 1 and Rena emails you to begin working on the logistics of the seminar. As you retrieve the reservation from the system, you realize you accidentally mixed up the times. You have SMA coming in at 8:00pm on Friday and leaving by 1:00pm on Saturday. Other events have already been booked before and after these times and it would be difficult to make changes. Saturday afternoon’s event is a wedding and you’re quite sure the invitations have already been sent. How do you communicate this bad news to Rena without losing the event? Evaluate the email message to Rena in the attached file download . Assume you would like to retain this customer’s business. Do you think that the message will help you achieve the results? If so, why? If not, how would you recommend changing it?

Im sending the attachment as well

Discussion Board 5

For this week’s Discussion Board, we will have a debate!

Debate Question: What makes a presentation a “good one” – the slides or the presenter?

You will be debating via Discussion Board 5. In your initial post, include your answer to the Debate Question above, and back up your response with either first-hand experience or research.

THEN, respond to another student’s post, but pick someone who answered differently (ie. if you picked “slides”, then respond to a post by someone who picked “presenter”). Use your persuasive writing skills to try to convince the other student that your response is better.

For the responds please wait for someone to post and I will send it and u can write the reply- Please don’t forget the responds is part of this discussion

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