How Does Your HR Department Deliver an ROI?
The focus of our course this week is on gaining a better understanding of the value of your work as an HR professional. As an HR leader, you must be able to measure and demonstrate the Return on Investment (ROI) of the HR department for your organization.
Referencing this week’s materials, respond to the prompts below:
• In your organization, is HR viewed as an overhead cost or as adding value?
• Many HR departments run annual surveys to assess employee satisfaction. In your opinion, does the work involved in running these surveys generally add value for the business? Why. or why not?
• How can you quantify the ROI that HR brings to your organization? Give two specific examples of the positive return and indicate what metrics you would use to demonstrate success in these areas.
• Are the performance metrics in HR aligned to the Key Performance Indicators (KPIs) of your organization? If yes, explain how. If no. explain how they could be.