1. Take some time to reflect on the last difficult conversation you had. a.What made it difficult? b.What role did you play in the conversation?2. Now, consider the many difficult conversations that take place in health care organizations every day. a.What role does the nurse play in communication with patients, families, and other members of the health care team?3. Reflect on the many tools and strategies you are learning in order to maintain therapeutic communication. a.How can you work on improving your own communication with others?