ACC SPCH 1311 Reading Notes Communication in the Real World: An Introduction to Communication Studies Chapters 4, 3, 5: Nonverbal, Verbal, and Listening Ch. 4 Nonverbal 4.1 Principles and Functions of Nonverbal Communication 1. Know the 4 principles: 1) Conveys important _______and ________ messages 2) More involuntary than verbal (be able to give an example), More ambiguous than verbal (know what this means), More credible than verbal 2. Know and be able to recognize the three ways nonverbal communication creates meaning (Reinforcing, Substituting, Contradicting). 3. We also use nonverbal communication to influence others, often through___________. Nonverbal communication also regulates the flow of communication and affects relationships. 4. Nonverbal communication expresses our identities. Know definition of artifacts and be able to recognize examples 4.2 Types of Nonverbal Communication 1. Define kinesics. 2. Define haptics. 3. Define vocalics. 4. Define proxemics. 5. Define chronemics. 6. Read about the ways in which personal presentation and environment provide nonverbal cues. Ch. 3 Verbal 3.1 Languaqe and Meaning 1. Understand that language is symbolic. 2. Distinguish between denotation and connotation 3.2 Functions of Language 1. After reading the paragraph on ‘Language is Fun,’ think of an example of when you have had ‘fun’ with language 2. Define ‘slang’ 3. Read blue box ‘Getting Plugged In’ about Textese and consider your thoughts on texting’s impact on language 3.3 Using Words Well 1. Ladder of Abstraction: Be able to distinguish what is low vs high abstract language 2. Read the blue box ‘Getting Competent’ and note at least two tips for public speaking 3.4 Language, Society, and Culture 1. Remember and Understand the basics of Code Switching as it relates to language Chapter 5 Listening 5.1 Understanding How and Why we Listen 1. Know the five stages of the listening process and what occurs in each stage 2. Under ‘responding,’ know ‘back channel cues’ and ‘paraphrasing’ 3. Understand the four main types of listening Discriminative Informational Critical Empathetic 4. Recognize the Four Listening Styles (People, Action, Content, Time) 5.2 Barriers to Effective Listening 1. Environmental Noise 2. Physiological Noise 3. Pyschological Noise 4. Problems that can occur because of difference between speech and thought rate 5. Bad Listening Practices: Interrupting Distorted Listening Pseudo-listening 5.3 Improving Listening Competence 1. Read ‘Listening Competence at each stage of the listening process.’ For each stage, think about one way of improving your own competence that you can begin to employ (or continue to employ if you already do that strategy) Receiving: Interpreting: Recalling: Evaluating: Responding: 2. Read blue box ‘Getting Critical: Listening to Political Spin’ and note at least one fact checking resource: 5.4 Listenable Messages and Effective Feedback (not required) Purchase answer to see full attachment Tags: nonverbal communication Non-verbal communication communication skills active listening communication process User generated content is uploaded by users for the purposes of learning and should be used following our company’shonor code & terms of service.