This is a multi-part discussion activity. Make sure to answer each prompt. 
Part 1: Watch video 1 and write a reflection on what you learned about empathy. Do not summarize the video. Critically examine what you learned about empathy from the speaker and her anecdotes.
Power of empathy: https://www.youtube.com/watch?v=baHrcC8B4WM
Part 2: Watch video 2 and write an empathic response to the speaker in the video. Write the empathic response as if you are writing a letter to the speaker. Respond to the worldview of the speaker. Respond as if you are in the shoes of the speaker. Let the speaker know you understand them and connect with them.
How to talk to transgender people: https://www.ted.com/talks/jackson_bird_how_to_talk_and_listen_to_transgender_people
Part 3: Reflect on how you can apply what you learned about empathy to work with clients in the human services field (1 paragraph).
Part 4: Reflect on how these videos impacted your journey of multicultural awareness and competency.