Week 2 Quiz (21/21 correct)
1 Which of the
following is a principle of reengineering?

Organize around the tasks

Capture information many
times, at the source and where it is interpreted

Integrate the outcomes
of parallel activities

Treat geographically dispersed resources as
though they were centralized
2 Which of the
following is a key metric associated with value stream mapping?

Defects per million operations

Lead time

Product demand

Fixed costs
3 Which of the
following is one of the major types of stakeholders impacted by most consulting
projects?

Other consultants

International government regulators

Board of directors

Suppliers

4 Which of the
following production process terms best describes the situation when activities
in a stage of production must stop because there is no work?

Blocking

Starving

Buffering

Multiple-stage
processing
5 The basic notion of
economies of scale assumes which of the following?

Two plants can be
operated at the same cost as a single plant

Average cost per unit of output drops as a plant
gets larger and volume increases

Total cost of output
drops as volume increases

A piece of equipment
with twice the capacity of another piece typically costs twice as much to
purchase and to operate
6 According to Littles law, which of the
following can be used to estimate inventory?

Throughput rate times flow time

Process velocity times flow time

Set up time times
throughput rate

Process time times cycle time
7 In setting up a
kanban control system, you need to determine the number of kanban card sets
needed. If the average number of units demanded is 1,000 per hour, the lead
time to replenish the order for this item is 10 hours, the container size is 5
units, and the safety stock is estimated to be 5% of the expected demand, what
is the number of kanban card sets needed?

2,100

440

210

1,050
8 Lean production
seeks to achieve high volume production using which of the following?

Maximize capacity

Minimize inventory of raw materials

Maximize inventory of
work-in-process

Minimize utilization
9 Which of the
following is a factor that causes a diseconomy of scale?

Increased transportation costs

Increased product value and prices

Increased utilization

Increased total operating costs
10 What is the term
that refers to the fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical, contemporary measures
of performance, such as cost, quality, service, and speed (as cited in Jacobs
& Chase, 2011, p. 461).

Continuous improvement

Operations consulting
process

Reengineering

TQM
11 Which of the
following operations consulting tools provide summary performance updates for
specific processes and are generally presented in graphical form with color-coding
of trend lines and alarms?

Stakeholder analysis

Process dashboards

Decision trees

Responsibility charts
12 In contrast to TQM,
what approach seeks radical change through innovation?

JIT distribution

Project management

Reengineering

Lean manufacturing
13 Which of the
following is a situation that likely will yield economies of scale?

Company with factories
in multiple countries that produces products for local demand

Large factory with
dedicated capacity that is able to produce twice the number of units as locally
demanded

Factory that fully utilizes dedicated resources
for information technology, material handling, and administrative support

Factory that produces
low volume, customized products
14 To implement a flow
process in developing a lean system, a firm might do which of the
following?

Eliminate some fixed
costs

Improve capacity utilization

Build product in anticipation of
demand

Reduce setup/changeover time
15 Which of the
following are possible examples of cycle times?

Time to set up a new assembly line

Time it takes for an instructor to grade an exam

Time required to produce
a batch of parts

Time that a part waits in queue
16 Which of the
following operations consulting tools are used in the cost impact and payoff
analysis stage in the operations consulting process?

SPC tools and bottleneck
analysis

Plant audits and
statistical tools

Customer surveys and gap
analysis

Decision trees and stakeholder analysis
17 Which of the
following terms refers to a special type of flowcharting tool that is valuable
for the development of lean processes?

Kaizen

Kanban production
control system

JIT production

Value stream mapping
18 Which of the
following production process terms best describes a stage in a multiple-stage
process that limits the capacity of the overall process?

Buffer

Blocking

Starving

Bottleneck
19 An advantage of a
make-to-stock process is which of the following?

It allows the firm to
avoid inventory costs

Rapid delivery of a standard product

It responds directly to customer
orders

All units of output are unique
20 In the pull system,
which of the following is the partner that begins the process of pulling?

Vendors

Quality control
personnel

Customers

Executive management
21 If the run time for
a batch of parts is 25 minutes on a machine, and the setup time is 75 minutes,
which of the following is the operation time?

25 minutes

75 minutes

3 minutes

100 minutesWeek 2 Quiz (21/21 correct)1 Which of the
following is a principle of reengineering?
Organize around the tasks
Capture information many
times, at the source and where it is interpreted
Integrate the outcomes
of parallel activities
Treat geographically dispersed resources as
though they were centralized2 Which of the
following is a key metric associated with value stream mapping?
Defects per million operations
Lead time
Product demand
Fixed costs3 Which of the
following is one of the major types of stakeholders impacted by most consulting
projects?
Other consultants
International government regulators
Board of directors
Suppliers

4 Which of the
following production process terms best describes the situation when activities
in a stage of production must stop because there is no work?
Blocking
Starving
Buffering
Multiple-stage
processing5 The basic notion of
economies of scale assumes which of the following?
Two plants can be
operated at the same cost as a single plant
Average cost per unit of output drops as a plant
gets larger and volume increases
Total cost of output
drops as volume increases
A piece of equipment
with twice the capacity of another piece typically costs twice as much to
purchase and to operate6 According to Littles law, which of the
following can be used to estimate inventory?
Throughput rate times flow time
Process velocity times flow time
Set up time times
throughput rate
Process time times cycle time7 In setting up a
kanban control system, you need to determine the number of kanban card sets
needed. If the average number of units demanded is 1,000 per hour, the lead
time to replenish the order for this item is 10 hours, the container size is 5
units, and the safety stock is estimated to be 5% of the expected demand, what
is the number of kanban card sets needed?
2,100
440
210
1,0508 Lean production
seeks to achieve high volume production using which of the following?
Maximize capacity
Minimize inventory of raw materials
Maximize inventory of
work-in-process
Minimize utilization9 Which of the
following is a factor that causes a diseconomy of scale?
Increased transportation costs
Increased product value and prices
Increased utilization
Increased total operating costs10 What is the term
that refers to the fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical, contemporary measures
of performance, such as cost, quality, service, and speed (as cited in Jacobs
& Chase, 2011, p. 461).
Continuous improvement
Operations consulting
process
Reengineering
TQM11 Which of the
following operations consulting tools provide summary performance updates for
specific processes and are generally presented in graphical form with color-coding
of trend lines and alarms?
Stakeholder analysis
Process dashboards
Decision trees
Responsibility charts12 In contrast to TQM,
what approach seeks radical change through innovation?
JIT distribution
Project management
Reengineering
Lean manufacturing13 Which of the
following is a situation that likely will yield economies of scale?
Company with factories
in multiple countries that produces products for local demand
Large factory with
dedicated capacity that is able to produce twice the number of units as locally
demanded
Factory that fully utilizes dedicated resources
for information technology, material handling, and administrative support
Factory that produces
low volume, customized products14 To implement a flow
process in developing a lean system, a firm might do which of the
following?
Eliminate some fixed
costs
Improve capacity utilization
Build product in anticipation of
demand
Reduce setup/changeover time15 Which of the
following are possible examples of cycle times?
Time to set up a new assembly line
Time it takes for an instructor to grade an exam
Time required to produce
a batch of parts
Time that a part waits in queue16 Which of the
following operations consulting tools are used in the cost impact and payoff
analysis stage in the operations consulting process?
SPC tools and bottleneck
analysis
Plant audits and
statistical tools
Customer surveys and gap
analysis
Decision trees and stakeholder analysis17 Which of the
following terms refers to a special type of flowcharting tool that is valuable
for the development of lean processes?
Kaizen
Kanban production
control system
JIT production
Value stream mapping18 Which of the
following production process terms best describes a stage in a multiple-stage
process that limits the capacity of the overall process?
Buffer
Blocking
Starving
Bottleneck19 An advantage of a
make-to-stock process is which of the following?
It allows the firm to
avoid inventory costs
Rapid delivery of a standard product
It responds directly to customer
orders
All units of output are unique20 In the pull system,
which of the following is the partner that begins the process of pulling?
Vendors
Quality control
personnel
Customers
Executive management21 If the run time for
a batch of parts is 25 minutes on a machine, and the setup time is 75 minutes,
which of the following is the operation time?
25 minutes
75 minutes
3 minutes
100 minutes