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Please provide answer in a Microsoft Word format. Documenting all works cited an

Please provide answer in a Microsoft Word format. Documenting all works cited an

Please provide answer in a Microsoft Word format. Documenting all works cited and referenced. No set length for response but should be at least 3 pages. Please include all diagrams and charts in the Word document.You have been hired by ECI to find a way of dramatically increasing the level ofperformance of ECI. The goal is to identify and propose to the management aninformation system that will allow for increasing in effectiveness and efficiency of thebusiness processes of ECI, as well as increasing the level of customer satisfaction of ECI’customers.In this case you need to perform a comparative analysis of the following options:1. Enterprise system2. Custom developed system3. Generic off-the-shelf system4. System developed in-house.Once you identified ( and provided a justification for your choice) the most feasiblechoice out of the four, you need to identify the intended functionality of the system (youmay choose between Use Case Analysis and Data Flow Diagram to do so) with the3purpose of identifying essential components/modules that the system must possess. Oncethe essential modules have been identified, you need to rank them and to concentrate onthe top three components.Specifically, you need to identify three products that, in your opinion, could be used tocomprise the future system. Clearly explain the reasons for your choice and list thecriteria you used in selecting the products.Comparative Assessment Case DescriptionExotic Cars Inc. (ECI) is a company specializing in sales and maintenance of the exotic(hence the name) cars.The cars that ECI sells come from multiple sources: some are shipped directly from thefactories, other purchased from the private collectors, and yet some other cars are tradedin by the customers of ECI.ECI also provides a regular maintenance service of the exotic cars, such as engine tuneup, tire rotation, oil change, etc. You do not have to buy a car from ECI to use itsmaintenance service; consequently, some owners of the exotic cars purchased elsewherealso use ECI maintenance service.ECI appreciates continuing business of its patrons; consequently, the company wants tomaintain as much information about each valuable customer as it possibly can.As a result, ECI diligently records how much money each customer spends on buyingcars (more than a half have purchased two cars and about third bought three or more), onmaintenance service (how much customer spends overall, and per car), and whether ornot a customer ever traded a car in.Similarly, ECI maintains detailed data on all the dealers, companies, manufacturers, andother sources that provide the company with needed services, parts, or cars.ECI is not a backward organization, but things have been done there pretty much thesame way since ECI was founded in 1966. Owners of ECI feel like it is about time notjust to move forward, but leapfrog the competition.Additionally, the management has been receiving complaints from ECI customers;specifically, the customers complain that:1. It takes a long time to trade the cars in2. It takes a long time to perform the maintenance of the exotic cars (primarily dueto the time it takes ECI to get the needed components)3. Some collectors noted that the quality of the inventory of exotic cars, for whichECI was always known, have gone down.1Organizational structure of ECIThere are three operational locations of ECI; one in Washington, DC, second inRichmond, VA, and third in Virginia Beach, VA. Corporate headquarters located inCharlottesville, VA.Every location has a general manager, which is responsible for authorizing/rejectingwhatever requests area managers of that location may have. Normally, area managersonly handle the issue relevant to their area, for example, sales/trade-in area has its ownmanager, body shop/repair shop has its own, and service area has its own area manager.Every area manager is authorized to make financial decisions up to $10,000.00. If theamount exceeds the limit of an area manager, then general manager of that location mustauthorize it- the general manager has discretion of making financial decisions of up to$100,000.00. If the amount exceeds this number, a request is send to the headquarters,where it is approved or rejected by a VP of the area (e.g., service, sales, and repair); a VPof the area is authorized to make a financial decision of up to $250,000.00. If the requestexceeds this amount, it must be addressed by the CEO of ECI.What is next?- this is what you need to doYou have been hired by ECI to find a way of dramatically increasing the level ofperformance of ECI. The goal is to identify and propose to the management aninformation system that will allow for increasing in effectiveness and efficiency of thebusiness processes of ECI, as well as increasing the level of customer satisfaction of ECIcustomers.In this case you need to perform a comparative analysis of the following options:1. Enterprise system2. Custom developed system3. Generic off-the-shelf system4. System developed in-house.Once you identified ( and provided a justification for your choice) the most feasiblechoice out of the four, you need to identify the intended functionality of the system (youmay choose between Use Case Analysis and Data Flow Diagram to do so) with the2purpose of identifying essential components/modules that the system must possess. Oncethe essential modules have been identified, you need to rank them and to concentrate onthe top three components.Specifically, you need to identify three products that, in your opinion, could be used tocomprise the future system. Clearly explain the reasons for your choice and list thecriteria you used in selecting the products.3

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