Week Two Discussion 1
SUPPLIER – CUSTOMER RELATIONSHIP

What is a “process”? Explain from beginning to end
the supplier – customer relationship both internally and externally of the
organization and why it is important to understand the existence of this
relation in producing the final product/service to the ultimate customer (the
consumer).

Week Two Discussion 2
MARKETING AND PROCESS STRATEGY

What are the possible consequences of defining a marketing
strategy independently of the process strategy?

Week Two Discussion 3
LEAN APPROACH ABROAD

Why did the lean approach evolve in Japan and not in Western
countries?

Week Two Discussion 4
What are any mid-course insights you have so far? Feel free to share any insights from the textbook,
online lecture notes, online class sessions or the readings!

Week Two Discussion 1SUPPLIER – CUSTOMER RELATIONSHIPWhat is a “process”? Explain from beginning to end
the supplier – customer relationship both internally and externally of the
organization and why it is important to understand the existence of this
relation in producing the final product/service to the ultimate customer (the
consumer).Week Two Discussion 2MARKETING AND PROCESS STRATEGYWhat are the possible consequences of defining a marketing
strategy independently of the process strategy?Week Two Discussion 3LEAN APPROACH ABROADWhy did the lean approach evolve in Japan and not in Western
countries?Week Two Discussion 4What are any mid-course insights you have so far? Feel free to share any insights from the textbook,
online lecture notes, online class sessions or the readings!