1.Which of these managers are responsible for the
manufacturing and marketing departments that make or sell the product or
service?
Answer
Top
Line
First-line
Staff
Project
2. Using influence to motivate employees
describes which of these functions?
Answer
Controlling
Planning
Leading
Monitoring
Organizing
3. Which of the following is not a decisional
role?
Answer
Entrepreneur
Negotiator
Resource
allocator
Disturbance
handler
Liaison
4. Which of the following refers to managing
the sequence of suppliers and purchasers, covering all stages of processing
from obtaining raw materials to distributing finished goods to consumers?
Answer
E-commerce
E-business
Supply
chain management
Knowledge
management
Customer
relationship management
5. The ____ refers to a chain of authority
extending from top to the bottom of the organization and including every
employee.
Answer
Unity
of command
Division
of labor
Unity
of direction
Scalar
chain
6. According to Douglas McGregor, the
classical perspective on management is consistent with which of the following?
Answer
Theory
X manager
Theory
Y manager
Theory
Z manager
Theory
A manager

7. _ is a narrative based on true event that
is repeated frequently and shared by organizational employees.
Answer
Symbol
Slogan
Story
Hero
Culture

8. is an approach to boundary spanning which
results from using sophisticated software to search through large amounts of
internal and external data to spot patterns, trends, and relationships that
might be significant.
Answer
Merger intelligence
Business intelligence
Competitive intelligence
Partnership intelligence
Environment intelligence
9. The environments in which businesses
operate are increasingly ____, requiring managers to be ready to react and
respond to even subtle environmental shifts.
Answer
Static
Universal
Constant
Dynamic
Traditional
10. Language, values, religion, and education
all describe which dimension in the international environment?
Answer
Economic
Legal
Political
Sociocultural
Technololgical
11. The European Union has expanded to a
____-nation alliance
Answer
14
12
27
16
21
12. The management of business operations
conducted in more than one country is called
Answer
global management.
international management.
outsourcing management.
planning management.
domestic management.
13. _ is economic development that generates
wealth and meets the needs of their current generation while focusing on future
generations.
Answer
Ethical management
Activist strategy
Sustainability
Market strategy
Future management
14. Examples of unethical behavior toward
________ include a hostile work environment and violations of health and safety
rules.
Answer
Customers
Financiers
Society
Suppliers
employees
15. Which of the following stages is the
stage of personal moral development in which an individual develops an internal
set of standards and values?
Answer
Preconventional
Conventional
Principled
Discretionary
Social
16. Which of the following is an
unincorporated business owned by two or more?
Answer
A partnership
A proprietorship
A corporation
An association
A trade alliance
17. _ refers to the belief by individuals
that their future is within their control and that external forces will have
little influence.
Answer
Awareness of passing time
Tolerance for ambiguity
Internal locus of control
External locus of control
Deferred locus of control
18. A group of companies or individuals that
invests money in new or expanding businesses for ownership and potential
profits is known as
Answer
an equity financing firm.
franchising.
a venture capital firm.
a corporation.
a trade alliance.
19. __ is primarily responsible for
operational goals/plans.
Answer
Middle management
Board of directors
Consultants
Top management
Lower management
20. Which of these is a method of management
whereby managers and employees define goals for every department, project, and
person and use them to monitor subsequent performance?
Answer
Organizational planning
Management by objectives
Goal setting
Mission development
Vision development
21. A blueprint specifying the resource
allocations schedules, and other actions necessary for attaining goals is
referred to as a(n)
Answer
Goal
Plan
Mission
Vision
Objective
22. With a(n) ____ strategy, the organization
concentrates on a specific regional market or buyer group.
Answer
Cost leadership
Differentiation
Focus
Internal growth
Liquidation
23. Which of the following strategies involve
an attempt to distinguish the firm’s products or services from others in the
industry?
Answer
Cost leadership
Differentiation
Focus
Internal growth
Liquidation
24. The condition that exists when the
organization’s parts interact to produce a joint effect that is greater than
the sum of the parts acting alone is known as
Answer
Core competence
Synergy
Value creation
Business-level strategy
multidomestic strategy
25. The ____ function recruits selects,
trains, transfers, promotes, and lays off employees to achieve strategic goals.
Answer
Production
Leadership
Information and control systems
Structural design
Human resource

1.Which of these managers are responsible for the
manufacturing and marketing departments that make or sell the product or
service?AnswerTopLineFirst-lineStaffProject2. Using influence to motivate employees
describes which of these functions?AnswerControllingPlanningLeadingMonitoringOrganizing3. Which of the following is not a decisional
role?AnswerEntrepreneurNegotiatorResource
allocatorDisturbance
handlerLiaison4. Which of the following refers to managing
the sequence of suppliers and purchasers, covering all stages of processing
from obtaining raw materials to distributing finished goods to consumers?AnswerE-commerceE-businessSupply
chain managementKnowledge
managementCustomer
relationship management5. The ____ refers to a chain of authority
extending from top to the bottom of the organization and including every
employee.AnswerUnity
of commandDivision
of laborUnity
of directionScalar
chain6. According to Douglas McGregor, the
classical perspective on management is consistent with which of the following?AnswerTheory
X managerTheory
Y managerTheory
Z managerTheory
A manager7. _ is a narrative based on true event that
is repeated frequently and shared by organizational employees.AnswerSymbolSloganStoryHeroCulture
8. is an approach to boundary spanning which
results from using sophisticated software to search through large amounts of
internal and external data to spot patterns, trends, and relationships that
might be significant.AnswerMerger intelligenceBusiness intelligenceCompetitive intelligencePartnership intelligenceEnvironment intelligence9. The environments in which businesses
operate are increasingly ____, requiring managers to be ready to react and
respond to even subtle environmental shifts.AnswerStaticUniversalConstantDynamicTraditional10. Language, values, religion, and education
all describe which dimension in the international environment?AnswerEconomicLegalPoliticalSocioculturalTechnololgical11. The European Union has expanded to a
____-nation allianceAnswer141227162112. The management of business operations
conducted in more than one country is calledAnswerglobal management.international management.outsourcing management.planning management.domestic management.13. _ is economic development that generates
wealth and meets the needs of their current generation while focusing on future
generations.AnswerEthical managementActivist strategy SustainabilityMarket strategyFuture management14. Examples of unethical behavior toward
________ include a hostile work environment and violations of health and safety
rules.AnswerCustomersFinanciersSocietySuppliersemployees15. Which of the following stages is the
stage of personal moral development in which an individual develops an internal
set of standards and values?AnswerPreconventionalConventionalPrincipledDiscretionarySocial16. Which of the following is an
unincorporated business owned by two or more?AnswerA partnershipA proprietorshipA corporationAn associationA trade alliance17. _ refers to the belief by individuals
that their future is within their control and that external forces will have
little influence.AnswerAwareness of passing timeTolerance for ambiguityInternal locus of controlExternal locus of controlDeferred locus of control18. A group of companies or individuals that
invests money in new or expanding businesses for ownership and potential
profits is known asAnsweran equity financing firm.franchising.a venture capital firm.a corporation.a trade alliance.19. __ is primarily responsible for
operational goals/plans.AnswerMiddle managementBoard of directorsConsultantsTop managementLower management20. Which of these is a method of management
whereby managers and employees define goals for every department, project, and
person and use them to monitor subsequent performance?AnswerOrganizational planningManagement by objectivesGoal settingMission developmentVision development21. A blueprint specifying the resource
allocations schedules, and other actions necessary for attaining goals is
referred to as a(n)AnswerGoalPlanMissionVisionObjective 22. With a(n) ____ strategy, the organization
concentrates on a specific regional market or buyer group.AnswerCost leadershipDifferentiationFocusInternal growthLiquidation23. Which of the following strategies involve
an attempt to distinguish the firm’s products or services from others in the
industry?AnswerCost leadershipDifferentiationFocusInternal growthLiquidation24. The condition that exists when the
organization’s parts interact to produce a joint effect that is greater than
the sum of the parts acting alone is known asAnswerCore competenceSynergyValue creationBusiness-level strategymultidomestic strategy25. The ____ function recruits selects,
trains, transfers, promotes, and lays off employees to achieve strategic goals.AnswerProductionLeadershipInformation and control systemsStructural designHuman resource