18. Tell
All Industries has experienced financial losses for the past six quarters. The Board of Directors has decided that the
organization will be reengineered. The
decisions that must be made to accomplish this successfully can be classified
as
A) programmed (in structure).
B) in a condition of uncertainty.
C) low in risk.
D) all of the above.
E) none of the above.

19. Marilyn
Onn recently faced a decision that required computation of financing which she
had only limited experience with. She
was able to determine an option that was within her department’s budget, but
she could not be sure that her decision was the most efficient or
effective. By selecting the option that
was acceptable, she was
A) minimizing.
B) optimizing.
C) satisficing.
D) incompetent as a manager.
E) putting off the decision.

20. To
maximize is to
A) realize the largest possible financial
benefit.
B) involve as many people affected by the
decision as possible in its design.
C) make the best possible decision.
D) utilize groupthink as individual decisions.
E) generate many alternatives for evaluation.

21. Implementation
issues consist of
A) allocate resources.
B) organize for results.
C) how to implement strategies.
D) lead and motivate people.
E) all of the above.

22. Psychological
bias in decision-making refers to
A) the effect that a person’s psychological
capabilities have upon the decisions they must make under pressure.
B) what happens when a decision maker must
balance the preferences of many interested parties, diluting effectiveness.
C) the conflict that results from too many
people involved with making a decision.
D) the inability to be objective when obtaining
and using information for decision making allowing irrationality to interfere.
E) the fact that people are motivated by a need
for power which clouds their decision making capabilities.

23. The
way in which the alternatives to a decision are stated or phrased may have an
impact on which alternative is chosen.
Varying alternatives can be presented in a more favorable or less
favorable way, affecting the decision.
This is referred to as
A) framing effects.
B) phrasing effects.
C) fraud effects.
D) flamboyancy effect.
E) fracture effects.

24. Discounting
the future refers to
A) valuing long-term benefits at the cost of
short-term benefits.
B) underestimating the long-term effects.
C) underestimating the short-term effects.
D) valuing short-term benefits at the cost of
long-term benefits.
E) none of the above.

25. The
basic philosophy behind group decision making is that “two heads are
better than one.” But does this
statement hold true?
A) Yes, always
B) Yes, potentially
C) No, two does not constitute a group
D) No, never
E) Sadly, an answer for this cannot be
determined

26. Amy
left the meeting, frustrated as usual.
The group really needed to make some decisions regarding next year’s
marketing campaign. Jeff rammed all his
ideas through, which were good but nobody else dared to speak up or
contribute. The group experienced
A) groupthink.
B) domination.
C) satisficing.
D) all of the above.
E) none of the above.

27. Conflict
in group decision making is considered to be
A) destructive.
B) constructive.
C) creative.
D) conflict may be any of the above.
E) conflict is b and c, but not a.

28. The
dialectic method requires that
A) people present contrary arguments in order to
force investigation of the alternative under consideration.
B) a debate between two conflicting courses of
action be held.
C) conflict generated within the group be
minimized.
D) conflict generated within the group be
maximized.
E) the leader perform the role of peacekeeper.

29. In
order to be creative, a brainstorming session must
A) be free of criticism.
B) be held in private.
C) be done professionally.
D) be done face-to-face.
E) involve industry experts.

30. Which of the following is NOT an
effective aspect of planning?
A) Planning should be purposeful.
B) Planning should provide a “map”
with a single, clearly defined path to attain goal(s).
C) Planning should involve all employees’
expertise.
D) Planning should outline goals and activities
that an organization will pursue in the future.
E) Planning should be utilized by firms of every
size.

31. Bill
Thomas, human resource manager at Amarillys, Inc., has the task of translating
organizational goals into specific plans for his subordinates within the human
resources department. This task is
called
A) strategic planning.
B) situational analysis.
C) tactical planning.
D) SWOT analysis.
E) operational planning.

32. The
level of planning involving the longest time frames and the largest portion of
an organization is
A) operational planning.
B) missionary planning.
C) tactical planning.
D) departmental planning.
E) strategic planning.

33. Typical
strategic goals might include
A) production scheduling, training of personnel,
accounting procedures, updating equipment used.
B) profit levels, share value, growth, return on
investment, societal impact.
C) advertising expenditures, sales levels,
product use innovations, customer feedback levels.
D) absenteeism levels, benefit usage and value,
human resource utilization, compliance with civil rights laws.
E) a and b, but not c and d.

34. A
set of skills or expertise that company utilizes better than the competition is
referred to as
A) strategic advantage alliances.
B) better business benefits.
C) core competencies.
D) dated benchmarks.
E) none of the above.

35. In
order to reduce production costs, Shaffer Tire Company decided to buy out a
rubber plant and begin manufacturing their own rubber for their tires. This strategy is an example of
A) concentration.
B) vertical integration.
C) concentric diversification.
D) conglomerate diversification.
E) differentiation.

36. Although
Beyers Beverage Company had focused only on alcohol products for the past two
decades, the company is now considering entering the soft drink arena as
well. Such a strategy would illustrate
A) vertical integration.
B) concentric diversification.
C) conglomerate diversification.
D) concentration.
E) differentiation.

37. McDonald’s
would appear to be following which type of corporate strategy?
A) Conglomerate strategy
B) Market focus strategy
C) Concentric diversification
D) Concentration strategy
E) Vertical strategy

38. When
a company attempts to establish itself as uniquely able to offer a product or
service, it is using ______________ strategy.
A) differentiation
B) diversification
C) dimensional issue
D) demand/supply
E) dimensional studies

39. Functional
Strategies refer to
A) those utilized by specific functional areas of
a business to support the strategy chosen by that business.
B) those utilized by top management in
developing the corporate structure and resource allocation.
C) those strategies voted on by the Board of
Directors.
D) those strategies that function as corporate
benchmarks for evaluating corporate performance.
E) none of the above.

40. If
Disney added Wal-Mart type department stores to its entertainment businesses,
it would describe which type of corporate strategy?
A) Concentration strategy
B) Conglomerate diversification
C) Vertical integration
D) Concentric diversification
E) None of the above

18. Tell
All Industries has experienced financial losses for the past six quarters. The Board of Directors has decided that the
organization will be reengineered. The
decisions that must be made to accomplish this successfully can be classified
as A) programmed (in structure). B) in a condition of uncertainty. C) low in risk. D) all of the above. E) none of the above.19. Marilyn
Onn recently faced a decision that required computation of financing which she
had only limited experience with. She
was able to determine an option that was within her department’s budget, but
she could not be sure that her decision was the most efficient or
effective. By selecting the option that
was acceptable, she was A) minimizing. B) optimizing. C) satisficing. D) incompetent as a manager. E) putting off the decision. 20. To
maximize is to A) realize the largest possible financial
benefit. B) involve as many people affected by the
decision as possible in its design. C) make the best possible decision. D) utilize groupthink as individual decisions. E) generate many alternatives for evaluation.21. Implementation
issues consist of A) allocate resources. B) organize for results. C) how to implement strategies. D) lead and motivate people. E) all of the above.22. Psychological
bias in decision-making refers to A) the effect that a person’s psychological
capabilities have upon the decisions they must make under pressure. B) what happens when a decision maker must
balance the preferences of many interested parties, diluting effectiveness. C) the conflict that results from too many
people involved with making a decision. D) the inability to be objective when obtaining
and using information for decision making allowing irrationality to interfere. E) the fact that people are motivated by a need
for power which clouds their decision making capabilities.23. The
way in which the alternatives to a decision are stated or phrased may have an
impact on which alternative is chosen.
Varying alternatives can be presented in a more favorable or less
favorable way, affecting the decision.
This is referred to as A) framing effects. B) phrasing effects. C) fraud effects. D) flamboyancy effect. E) fracture effects.24. Discounting
the future refers to A) valuing long-term benefits at the cost of
short-term benefits. B) underestimating the long-term effects. C) underestimating the short-term effects. D) valuing short-term benefits at the cost of
long-term benefits. E) none of the above.25. The
basic philosophy behind group decision making is that “two heads are
better than one.” But does this
statement hold true? A) Yes, always B) Yes, potentially C) No, two does not constitute a group D) No, never E) Sadly, an answer for this cannot be
determined26. Amy
left the meeting, frustrated as usual.
The group really needed to make some decisions regarding next year’s
marketing campaign. Jeff rammed all his
ideas through, which were good but nobody else dared to speak up or
contribute. The group experienced A) groupthink. B) domination. C) satisficing. D) all of the above. E) none of the above.27. Conflict
in group decision making is considered to be A) destructive. B) constructive. C) creative. D) conflict may be any of the above. E) conflict is b and c, but not a.28. The
dialectic method requires that A) people present contrary arguments in order to
force investigation of the alternative under consideration. B) a debate between two conflicting courses of
action be held. C) conflict generated within the group be
minimized. D) conflict generated within the group be
maximized. E) the leader perform the role of peacekeeper.29. In
order to be creative, a brainstorming session must A) be free of criticism. B) be held in private. C) be done professionally. D) be done face-to-face. E) involve industry experts.30. Which of the following is NOT an
effective aspect of planning? A) Planning should be purposeful. B) Planning should provide a “map”
with a single, clearly defined path to attain goal(s). C) Planning should involve all employees’
expertise. D) Planning should outline goals and activities
that an organization will pursue in the future. E) Planning should be utilized by firms of every
size.31. Bill
Thomas, human resource manager at Amarillys, Inc., has the task of translating
organizational goals into specific plans for his subordinates within the human
resources department. This task is
called A) strategic planning. B) situational analysis. C) tactical planning. D) SWOT analysis. E) operational planning.32. The
level of planning involving the longest time frames and the largest portion of
an organization is A) operational planning. B) missionary planning. C) tactical planning. D) departmental planning. E) strategic planning.33. Typical
strategic goals might include A) production scheduling, training of personnel,
accounting procedures, updating equipment used. B) profit levels, share value, growth, return on
investment, societal impact. C) advertising expenditures, sales levels,
product use innovations, customer feedback levels. D) absenteeism levels, benefit usage and value,
human resource utilization, compliance with civil rights laws. E) a and b, but not c and d.34. A
set of skills or expertise that company utilizes better than the competition is
referred to as A) strategic advantage alliances. B) better business benefits. C) core competencies. D) dated benchmarks. E) none of the above.35. In
order to reduce production costs, Shaffer Tire Company decided to buy out a
rubber plant and begin manufacturing their own rubber for their tires. This strategy is an example of A) concentration. B) vertical integration. C) concentric diversification. D) conglomerate diversification. E) differentiation.36. Although
Beyers Beverage Company had focused only on alcohol products for the past two
decades, the company is now considering entering the soft drink arena as
well. Such a strategy would illustrate A) vertical integration. B) concentric diversification. C) conglomerate diversification. D) concentration. E) differentiation.37. McDonald’s
would appear to be following which type of corporate strategy? A) Conglomerate strategy B) Market focus strategy C) Concentric diversification D) Concentration strategy E) Vertical strategy38. When
a company attempts to establish itself as uniquely able to offer a product or
service, it is using ______________ strategy. A) differentiation B) diversification C) dimensional issue D) demand/supply E) dimensional studies39. Functional
Strategies refer to A) those utilized by specific functional areas of
a business to support the strategy chosen by that business. B) those utilized by top management in
developing the corporate structure and resource allocation. C) those strategies voted on by the Board of
Directors. D) those strategies that function as corporate
benchmarks for evaluating corporate performance. E) none of the above.40. If
Disney added Wal-Mart type department stores to its entertainment businesses,
it would describe which type of corporate strategy? A) Concentration strategy B) Conglomerate diversification C) Vertical integration D) Concentric diversification E) None of the above