1. An organization’s human resources are a means by which the firm fosters a sustained competitive advantage.2. For a company with overseas operations, some critical concerns for success are the identification, selection, and compensation of expatriates.3. Human Resource Planning (HRP) is the conducting of recruitment and selection methods according to a strategic plan.4. Economic factors in environmental scanning include general and global conditions.5. Organizations set major objectives and develop comprehensive plans to achieve those objectives through human resource planning.6. Autonomous work teams use advanced computer and telecommunications to link team members.7. A primary difficulty with work teams is that managers often find it hard to adapt to the role of leader rather than supervisor.8. Knowledge development goes hand-in-hand with information sharing in high performance work systems.9. Open pay systems create a more egalitarian environment.10. The design of the HR department must parallel the many dimensions of the business.mULTIPLE CHOICE – 3 points each (60 total points)1. A strategic view of HR considers employees as:a. costlyb. liabilitiesc. assetsd. replaceable2. Failure to invest in employees causes which of the following:a. Inefficiencyb. Weakening of organization’s competitive positionc. Increased absenteeismd. A and B3. ____ is a competency of the HR manager that entails knowing the business of their organization thoroughly. One must understand its economic and financial capabilities as well as develop external relations skills focused on their customers.a. Change Masteryb. HR Masteryc. Business Masteryd. Personal Credibility4. ____ is a competency of the HR manager that involves innovativeness, creativity, interpersonal skills and problem-solving skills. These skills enable the HR professionals to manage the change process within the organization.a. Change Masteryb. HR Masteryc. Business Masteryd. Personal Credibility5. ____ is a competency of the HR manager earned by developing personal relationships with internal customers, by demonstrating the values of the firm, by standing up for one’s own beliefs, and by being fair-minded in dealing with others.a. Change Masteryb. HR Masteryc. Business Masteryd. Personal Credibility6. The process of setting major organization objectives and developing plans to achieve them is called:a. strategic planning.b. HR planning.c. job analysis.d. environmental scanning.7. HR managers must be concerned with meshing HR planning and the:a. organization’s strategic plan.b. organization’s marketing position.c. organization’s return on its human assets.d. competitive environment.8. Social concerns include:a. new processesb. innovationsc. demographic trendsd. elder care9. All of the following statements are true except:a. The fastest-growing segment of the workforce will be Asian Americans and Hispanics.b. Today, nearly 25% of the workforce is composed of part-timersc. High-tech job openings will continue to rise.d. Due to increased education levels, fewer functionally illiterate employees will enter the workforce each year.10. A pictorial representation of all organizational jobs along with the numbers of employees currently occupying those jobs and future employment requirements is called:a. a staffing table.b. an organization chart.c. a skills inventory.d. career planning.11. ____ are one of the natural outcomes of poor workplace design.a. improved moraleb. improved productivityc. reduced absenteeismd. increased injuries12. Employee involvement groups (EIs) are a means ofa. allowing the organization to monitor each employee’s contribution to projectsb. allowing employees to control the flow and nature of workc. enhancing the efficiency of the firm and maximizing employee contributions to managerial decision making.d. ensuring that work conditions meet federal regulations.13. Employee teams are an outgrowth of:a. the job characteristics modelb. employee involvement and the philosophy of empowermentc. employee involvement groupsd. quality circles14. A group of employees formed my management to immediately resolve a major problem and develop a long-term plan for problem resolution is called a/an:a. self-directed teamb. task force teamc. cross-functional team.d. employee rotation unit.15. Which of the following has not been identified with team success?a. commitment to shared goals and objectivesb. consensus decision makingc. valuing individuals for their diversityd. top down communication16. Nearly ____ percent of board of director’s seats in Fortune 500 companies are held by women.a. 3 percentb. 13 percentc. 23 percentd. 33 percent