What
is management information systems (MIS)?
The study of information systems used by top management
The integration of computer tools with business processes
A type of business acquisition approach to technology
D. A business discipline that deals with the use of
information technology (IT)
2.)
What
is the term for raw facts that describe a particular phenomenon?
Facts
Data
Detail
Items
3.)
What
is the difference between data and information?
There is no difference between the two terms; they can be
used interchangeably
Data is stored, information is not
Information is intelligence, data is not
Data is unprocessed and will turn into information once it
is processed
4.)
Is
CRM software?
No, it is a total business objective consisting of
hardware, software, processes, and goals
Yes, it is the software solutions that make up a CRM
system
CRM is a process, not IT
CRM is a way of thinking supported by the culture of
business people and customers
5.)
In
what decision making phase do you consider possible ways of solving
problems, filling needs, or capitalizing on opportunities?
Design
Intelligence
Choice
Prediction and decision
6.)
Law
enforcement agencies that use computer applications to plan and deploy its police
force probably use _____ systems.
Geographic information
Database management systems
Crossover intelligent
Biomimicry
7.)
If
you were using a smartphone or PDA and it was analyzing and reacting to a
word you wrote on the pad, what type of system would you be using?
Handwriting analysis
Expert system
Neural network
Knowledge management
8.)
If
you needed to analyze a problem, for instance, the type of career path you
wished to follow, and there were hundreds if not thousands of different
possibilities (e.g., geographical area, industry, salary), what type of
system could you employ to find the best career for you?
Artificial intelligent synthesis system (AISS)
Genetic algorithm
Intelligent database management systems (I-DBMS)
Neural network
9.)
Which
intelligent agent searches for information of some kind and brings it back
to the user?
Information agent
Reporting agent
User agent
Predictive agent
10.)
What
is another name for a database?
Information repository
Data depository
Data warehouse
Information depot
11.)
When
information is stored about a purchase or sale, what is stored in a
database?
A transaction
A table
A view
A query
12.)
Which
of the following DBMS components allows you to quickly develop computer
routines or tasks that will process your business transactions?
Programming query
Automatic module generator
Application generation subsystem
Fast programming
13.)
What
does it mean for a data warehouse to be multidimensional?
The database stores data, facts, and definitions for all
stored information
Data can be linked to other sources of internal and
external information
The files stored in a warehouse contain multiple layers of
columns and rows
Customer information can be related to sales,
departmental, and organizational information
14.)
What
is the difference between multidimensional analysis and statistical
analysis?
Multidimensional analysis is a higher level of
mathematical analysis than normal statistical analysis
Multidimensional analysis uses a form of fuzzy logic
whereas statistical analysis is objective
Statistical analysis requires a step-by-step approach to
data analysis; multidimensional analysis does not
Statistical analysis is a mathematical approach to
understanding information; multidimensional analysis is a way of viewing
information from different perspectives
15.)
What
is the purpose of a decision support system?
To relieve you of making structured, recurring decisions
To assist you with making decisions
To mine data warehouses and locate needed information so
that you can make a decision
To help diagnose problems in your organization and,
possibly, your environment
16.)
What
is the difference between data administration and database administration?
Data administration focuses on strategic management
whereas database administration focuses on operational issues
Data administration focuses on OLTP whereas database
administration focuses on OLAP
Data administration and database administration are terms
that can be used interchangeably
Data administration focuses on the development of the data
dictionary whereas database administration focuses on the raw data
17.)
If
you were to create a unique industry Web site for your customers that
allowed them to build virtual communities with other customers by sharing
knowledge, how would you be enhancing your competitive strategy?
Through focus
Through overall cost leadership
Through loyalty enhancement
Through differentiation
18.)
How
can technology affect your cost leadership strategy?
IT can tighten supply chain systems
IT can capture and assimilate customer information
IT can help analyze and predict customer behavior
IT can help with all aspects of a business to reduce costs
and analyze needed information
19.)
What
of the following is not the primary focus of customer relationship
management?
Bottom-line initiative (reducing operating costs)
Differentiation and focus (Porter’s three generic
strategies)
Top-line initiative (revenue enhancement)
Growing the organization (RGT framework)
20.)
What
type of technology is needed to support integrated collaborative work
environments, knowledge management, social networking, e-learning, and
open-source collaboration?
ERP
V-systems
ICE
E-collaboration
21.)
________
is the set of instructions that your hardware executes to carry out a
specific task.
22.)
A(n)
_____ is a standardized set of activities that accomplishes a specific task
for instance, processing a customer’s order, delivering the customer order,
service after the sale, and so on.
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23.)
What
role does Porters Five Forces Model play?
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24.)
What
is the difference between a social networking site and a social networking
system?
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25.)
What
is an enterprise resource planning (ERP) system?
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26.)
What
is a data warehouse? How does it differ from a database?
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27.)
What
are the four major types of data-mining tools?
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28.)
_____
ensure the validity of database updates when multiple users attempt to
access and change the same information.
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29.)
What
is a DSS? Describe its components.?
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30.)
What
is artificial intelligence? Name the artificial intelligence systems used
widely in business?
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What
is management information systems (MIS)? The study of information systems used by top management The integration of computer tools with business processes A type of business acquisition approach to technology D. A business discipline that deals with the use of
information technology (IT) 2.)What
is the term for raw facts that describe a particular phenomenon? Facts Data Detail Items 3.)What
is the difference between data and information? There is no difference between the two terms; they can be
used interchangeably Data is stored, information is not Information is intelligence, data is not Data is unprocessed and will turn into information once it
is processed 4.)Is
CRM software? No, it is a total business objective consisting of
hardware, software, processes, and goals Yes, it is the software solutions that make up a CRM
system CRM is a process, not IT CRM is a way of thinking supported by the culture of
business people and customers 5.)In
what decision making phase do you consider possible ways of solving
problems, filling needs, or capitalizing on opportunities? Design Intelligence Choice Prediction and decision 6.)Law
enforcement agencies that use computer applications to plan and deploy its police
force probably use _____ systems. Geographic information Database management systems Crossover intelligent Biomimicry 7.)If
you were using a smartphone or PDA and it was analyzing and reacting to a
word you wrote on the pad, what type of system would you be using? Handwriting analysis Expert system Neural network Knowledge management 8.)If
you needed to analyze a problem, for instance, the type of career path you
wished to follow, and there were hundreds if not thousands of different
possibilities (e.g., geographical area, industry, salary), what type of
system could you employ to find the best career for you? Artificial intelligent synthesis system (AISS) Genetic algorithm Intelligent database management systems (I-DBMS) Neural network 9.)Which
intelligent agent searches for information of some kind and brings it back
to the user? Information agent Reporting agent User agent Predictive agent 10.)What
is another name for a database? Information repository Data depository Data warehouse Information depot 11.)When
information is stored about a purchase or sale, what is stored in a
database? A transaction A table A view A query 12.)Which
of the following DBMS components allows you to quickly develop computer
routines or tasks that will process your business transactions? Programming query Automatic module generator Application generation subsystem Fast programming 13.)What
does it mean for a data warehouse to be multidimensional? The database stores data, facts, and definitions for all
stored information Data can be linked to other sources of internal and
external information The files stored in a warehouse contain multiple layers of
columns and rows Customer information can be related to sales,
departmental, and organizational information 14.)What
is the difference between multidimensional analysis and statistical
analysis? Multidimensional analysis is a higher level of
mathematical analysis than normal statistical analysis Multidimensional analysis uses a form of fuzzy logic
whereas statistical analysis is objective Statistical analysis requires a step-by-step approach to
data analysis; multidimensional analysis does not Statistical analysis is a mathematical approach to
understanding information; multidimensional analysis is a way of viewing
information from different perspectives 15.)What
is the purpose of a decision support system? To relieve you of making structured, recurring decisions To assist you with making decisions To mine data warehouses and locate needed information so
that you can make a decision To help diagnose problems in your organization and,
possibly, your environment 16.)What
is the difference between data administration and database administration? Data administration focuses on strategic management
whereas database administration focuses on operational issues Data administration focuses on OLTP whereas database
administration focuses on OLAP Data administration and database administration are terms
that can be used interchangeably Data administration focuses on the development of the data
dictionary whereas database administration focuses on the raw data 17.)If
you were to create a unique industry Web site for your customers that
allowed them to build virtual communities with other customers by sharing
knowledge, how would you be enhancing your competitive strategy? Through focus Through overall cost leadership Through loyalty enhancement Through differentiation 18.)How
can technology affect your cost leadership strategy? IT can tighten supply chain systems IT can capture and assimilate customer information IT can help analyze and predict customer behavior IT can help with all aspects of a business to reduce costs
and analyze needed information 19.)What
of the following is not the primary focus of customer relationship
management? Bottom-line initiative (reducing operating costs) Differentiation and focus (Porter’s three generic
strategies) Top-line initiative (revenue enhancement) Growing the organization (RGT framework) 20.)What
type of technology is needed to support integrated collaborative work
environments, knowledge management, social networking, e-learning, and
open-source collaboration? ERP V-systems ICE E-collaboration 21.)________
is the set of instructions that your hardware executes to carry out a
specific task.22.)A(n)
_____ is a standardized set of activities that accomplishes a specific task
for instance, processing a customer’s order, delivering the customer order,
service after the sale, and so on.
.gif” alt=”Check spelling”>23.)What
role does Porters Five Forces Model play?
.gif” alt=”Check spelling”>24.)What
is the difference between a social networking site and a social networking
system?
.gif” alt=”Check spelling”>25.)What
is an enterprise resource planning (ERP) system?
.gif” alt=”Check spelling”>26.)What
is a data warehouse? How does it differ from a database?
.gif” alt=”Check spelling”>27.)What
are the four major types of data-mining tools?
.gif” alt=”Check spelling”>28.)_____
ensure the validity of database updates when multiple users attempt to
access and change the same information.
.gif” alt=”Check spelling”>29.)What
is a DSS? Describe its components.?
.gif” alt=”Check spelling”>30.)What
is artificial intelligence? Name the artificial intelligence systems used
widely in business?
.gif” alt=”Check spelling”>
