Washington State University MGMT 301Course Principles of Mgt & OrganizationTest Exam 2 Question 10 out of 2 points__________ control occurs through direct supervision or administrative systems. Question 22 out of 2 pointsControl that focuses on what is happening during work in process is called __________ control. Question 32 out of 2 pointsPlans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans. Question 42 out of 2 pointsIndividuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be: Question 52 out of 2 pointsA situation that offers the possibility of a better future if the right steps are taken is called a __________. Question 62 out of 2 pointsThe process of inspiring others to work hard to accomplish important tasks is called __________. Question 72 out of 2 points__________ leadership is inspirational and arouses extraordinary effort and performance. Question 80 out of 2 pointsThe foundation of any control system is measuring performance and: Question 92 out of 2 pointsThe ability to get someone else to do something that you want done is called __________. Question 102 out of 2 pointsThe ability to gather and use information to solve problems is called __________. Question 112 out of 2 pointsA process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________ Question 120 out of 2 pointsThe belief that ethical behavior respects and protects fundamental rights is called the __________ view. Question 132 out of 2 pointsThe ability to influence the behavior of others because of a special knowledge and skill is called __________ power. Question 142 out of 2 pointsParys doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even? Question 150 out of 2 pointsJohn is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning. Question 162 out of 2 pointsSpecific results that one wishes to achieve are called _________. Question 172 out of 2 points__________ justice focuses on the fair application of policies and rules to all Question 182 out of 2 pointsMarys manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Marys manager is using __________ power. Question 192 out of 2 pointsStretch goals are __________. Question 202 out of 2 pointsThe capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power. Question 212 out of 2 pointsA(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time. Question 222 out of 2 pointsThe two most common types of objectives in the management by objectives process are work related improvement and __________ objectives. Question 232 out of 2 points__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time. Question 242 out of 2 pointsA leader with little concern for task and people has a(n) __________ style. Question 252 out of 2 points__________ justice is the degree to which others are treated with respect. Question 262 out of 2 pointsPlans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans. Question 272 out of 2 pointsThe process of setting goals and objectives and determining how to accomplish them is called __________. Question 282 out of 2 pointsThe Vroom-Jago model: Question 292 out of 2 pointsMost people are comfortable with a time horizon of: Question 302 out of 2 pointsPlans that cover a year or less are called __________ plans. Question 312 out of 2 pointsWhich of the following are leadership styles in the Hersey-Blanchard leadership model? Question 322 out of 2 pointsThe belief that ethical behavior treats all people impartially and fairly is called the __________ view. Question 332 out of 2 pointsPersonal beliefs such as honesty, caring, and integrity are called __________. Question 342 out of 2 pointsAccording to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals? Question 350 out of 2 pointsBroad beliefs about what is appropriate behavior are called __________. Question 362 out of 2 pointsA decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment. Question 372 out of 2 points__________ is the process of measuring performance and taking action to ensure desired results. Question 382 out of 2 points__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified. Question 392 out of 2 pointsThe __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people. Question 402 out of 2 pointsServing others, helping them use their talents to help organizations to best serve society, is called __________ leadership. Question 410 out of 2 points__________ are a set of standards for what is right and wrong in our conduct. Question 420 out of 2 pointsUPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the drivers time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons. Question 432 out of 2 pointsThe quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________. Question 442 out of 2 pointsThe belief that ethical behavior advances long term self-interests is called the __________ view. Question 452 out of 2 pointsIf you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning. Question 462 out of 2 pointsA manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control. Question 472 out of 2 points__________ control influences behavior through norms and expectations set by the organizations culture. Question 482 out of 2 pointsThe three types of decision making environments are __________, __________, and __________. Question 492 out of 2 pointsA __________ is a clear sense of the future. Question 502 out of 2 pointsBeliefs that good grades are obtained through good study habits or luck in getting the right test questions or sitting beside smart friends are all examples of __________.Course Principles of Mgt & OrganizationTest Exam 2 Question 10 out of 2 points__________ control occurs through direct supervision or administrative systems. Question 22 out of 2 pointsControl that focuses on what is happening during work in process is called __________ control. Question 32 out of 2 pointsPlans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans. Question 42 out of 2 pointsIndividuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be: Question 52 out of 2 pointsA situation that offers the possibility of a better future if the right steps are taken is called a __________. Question 62 out of 2 pointsThe process of inspiring others to work hard to accomplish important tasks is called __________. Question 72 out of 2 points__________ leadership is inspirational and arouses extraordinary effort and performance. Question 80 out of 2 pointsThe foundation of any control system is measuring performance and: Question 92 out of 2 pointsThe ability to get someone else to do something that you want done is called __________. Question 102 out of 2 pointsThe ability to gather and use information to solve problems is called __________. Question 112 out of 2 pointsA process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________ Question 120 out of 2 pointsThe belief that ethical behavior respects and protects fundamental rights is called the __________ view. Question 132 out of 2 pointsThe ability to influence the behavior of others because of a special knowledge and skill is called __________ power. Question 142 out of 2 pointsParys doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even? Question 150 out of 2 pointsJohn is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning. Question 162 out of 2 pointsSpecific results that one wishes to achieve are called _________. Question 172 out of 2 points__________ justice focuses on the fair application of policies and rules to all Question 182 out of 2 pointsMarys manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Marys manager is using __________ power. Question 192 out of 2 pointsStretch goals are __________. Question 202 out of 2 pointsThe capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power. Question 212 out of 2 pointsA(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time. Question 222 out of 2 pointsThe two most common types of objectives in the management by objectives process are work related improvement and __________ objectives. Question 232 out of 2 points__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time. Question 242 out of 2 pointsA leader with little concern for task and people has a(n) __________ style. Question 252 out of 2 points__________ justice is the degree to which others are treated with respect. Question 262 out of 2 pointsPlans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans. Question 272 out of 2 pointsThe process of setting goals and objectives and determining how to accomplish them is called __________. Question 282 out of 2 pointsThe Vroom-Jago model: Question 292 out of 2 pointsMost people are comfortable with a time horizon of: Question 302 out of 2 pointsPlans that cover a year or less are called __________ plans. Question 312 out of 2 pointsWhich of the following are leadership styles in the Hersey-Blanchard leadership model? Question 322 out of 2 pointsThe belief that ethical behavior treats all people impartially and fairly is called the __________ view. Question 332 out of 2 pointsPersonal beliefs such as honesty, caring, and integrity are called __________. Question 342 out of 2 pointsAccording to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals? Question 350 out of 2 pointsBroad beliefs about what is appropriate behavior are called __________. Question 362 out of 2 pointsA decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment. Question 372 out of 2 points__________ is the process of measuring performance and taking action to ensure desired results. Question 382 out of 2 points__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified. Question 392 out of 2 pointsThe __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people. Question 402 out of 2 pointsServing others, helping them use their talents to help organizations to best serve society, is called __________ leadership. Question 410 out of 2 points__________ are a set of standards for what is right and wrong in our conduct. Question 420 out of 2 pointsUPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the drivers time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons. Question 432 out of 2 pointsThe quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________. Question 442 out of 2 pointsThe belief that ethical behavior advances long term self-interests is called the __________ view. Question 452 out of 2 pointsIf you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning. Question 462 out of 2 pointsA manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control. Question 472 out of 2 points__________ control influences behavior through norms and expectations set by the organizations culture. Question 482 out of 2 pointsThe three types of decision making environments are __________, __________, and __________. Question 492 out of 2 pointsA __________ is a clear sense of the future. Question 502 out of 2 pointsBeliefs that good grades are obtained through good study habits or luck in getting the right test questions or sitting beside smart friends are all examples of __________.
