Washington State Univ MGMT 301 Summer 2015 – Exam 1, 2 and 3 + Discussion Unit 1, 2, 3, 4 and 6 + Decision Making Pinto Case.wsu.edu/webapps/assignment/uploadAssignment?content_id=_769568_1&course_id=_78116_1&assign_group_id=&mode=view”>Decision Making: Pinto CaseFor this unit, you will complete a team project based on the Pinto Fire case. Please use the “First Team Assignment” discussion forum to discuss any and all details of this first team project (e.g. organization of the paper, task assignment among team members, deadlines for task completion, etc) with your sub-team members. Suppose you are a member of a review team tasked with the responsibility to analyze Fords decision-making process and to make recommendations for change to prevent further recall disasters. Write a report, mainly using concepts you learned from the textbook for this unit (use the Case Study as extra material for this assignment), to answer the following questions:1. Identify specific decision-making biases which contributed to the flawed decision to produce the Pinto and not recall it.2. Describe communication errors and identify sources of noise which hindered decision makers.3. What ethical considerations were overlooked in the decision? Do you think the decision makers were unethical? Explain.4. Did the team fall prey to groupthink? Explain.5. Make recommendations on changes that should be made to prevent this type of scenario from repeating itself. I will give you considerable latitude here. I know that we do not know much about the internal workings of Ford so it would be hard to know if the recommendations are practical or feasible. Try to be reasonable.6. While your team may or may not agree with the concept of Corporate Social Responsibility, please incorporate your ideas for CSR that Ford Managers could have incorporated in their decision making process. Do not make this a major focus or your report. It can be a minor section (1 small paragraph) or a larger section (if you are a proponent).Format Instructions8 pages, double spaced, with a normal 12-point font and 1-inch margins. You must also include citations and a reference page. Grammar and spelling count.*****************************************************Review TestReview Test Submission: Exam 2Course Princ of Mgt & OrganizationTest Exam 2Started 6/14/15 8:35 PMSubmitted 6/14/15 9:26 PMStatus CompletedResults Displayed Submitted Answers, Correct Answers, Feedback Question 10 out of 2 points__________ control occurs through direct supervision or administrative systems. Question 22 out of 2 pointsControl that focuses on what is happening during work in process is called __________ control. Question 32 out of 2 pointsPlans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans. Question 42 out of 2 pointsIndividuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be: Question 52 out of 2 pointsA situation that offers the possibility of a better future if the right steps are taken is called a __________. Question 62 out of 2 pointsThe process of inspiring others to work hard to accomplish important tasks is called __________. Question 72 out of 2 points__________ leadership is inspirational and arouses extraordinary effort and performance. Question 80 out of 2 pointsThe foundation of any control system is measuring performance and: Question 92 out of 2 pointsThe ability to get someone else to do something that you want done is called __________. Question 102 out of 2 pointsThe ability to gather and use information to solve problems is called __________. Question 112 out of 2 pointsA process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________ Question 120 out of 2 pointsThe belief that ethical behavior respects and protects fundamental rights is called the __________ view. Question 132 out of 2 pointsThe ability to influence the behavior of others because of a special knowledge and skill is called __________ power. Question 142 out of 2 pointsParys doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even? Question 150 out of 2 pointsJohn is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning. Question 162 out of 2 pointsSpecific results that one wishes to achieve are called _________. Question 172 out of 2 points__________ justice focuses on the fair application of policies and rules to all Question 182 out of 2 pointsMarys manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Marys manager is using __________ power. Question 192 out of 2 pointsStretch goals are __________. Question 202 out of 2 pointsThe capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power. Question 212 out of 2 pointsA(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time. Question 222 out of 2 pointsThe two most common types of objectives in the management by objectives process are work related improvement and __________ objectives. Question 232 out of 2 points__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time. Question 242 out of 2 pointsA leader with little concern for task and people has a(n) __________ style. Question 252 out of 2 points__________ justice is the degree to which others are treated with respect. Question 262 out of 2 pointsPlans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans. Question 272 out of 2 pointsThe process of setting goals and objectives and determining how to accomplish them is called __________. Question 282 out of 2 pointsThe Vroom-Jago model: Question 292 out of 2 pointsMost people are comfortable with a time horizon of: Question 302 out of 2 pointsPlans that cover a year or less are called __________ plans. Question 312 out of 2 pointsWhich of the following are leadership styles in the Hersey-Blanchard leadership model? Question 322 out of 2 pointsThe belief that ethical behavior treats all people impartially and fairly is called the __________ view. Question 332 out of 2 pointsPersonal beliefs such as honesty, caring, and integrity are called __________. Question 342 out of 2 pointsAccording to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals? Question 350 out of 2 pointsBroad beliefs about what is appropriate behavior are called __________. Question 362 out of 2 pointsA decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment. Question 372 out of 2 points__________ is the process of measuring performance and taking action to ensure desired results. Question 382 out of 2 points__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified. Question 392 out of 2 pointsThe __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people. Question 402 out of 2 pointsServing others, helping them use their talents to help organizations to best serve society, is called __________ leadership. Question 410 out of 2 points__________ are a set of standards for what is right and wrong in our conduct. Question 420 out of 2 pointsUPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the drivers time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons. Question 432 out of 2 pointsThe quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________. Question 442 out of 2 pointsThe belief that ethical behavior advances long term self-interests is called the __________ view. Question 452 out of 2 pointsIf you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning. Question 462 out of 2 pointsA manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control. Question 472 out of 2 points__________ control influences behavior through norms and expectations set by the organizations culture. Question 482 out of 2 pointsThe three types of decision making environments are __________, __________, and __________. Question 492 out of 2 pointsA __________ is a clear sense of the future. Question 502 out of 2 pointsBeliefs that good grades are obtained through good study habits or luck in getting the right test questions or sitting beside smart friends are all examples of __________.Submission: Exam 1*******************************************************************Review Test Submission: Exam 2Course Princ of Mgt & OrganizationTest Exam 2Started 6/14/15 8:35 PMSubmitted 6/14/15 9:26 PMStatus CompletedResults Displayed Submitted Answers, Correct Answers, Feedback Question 10 out of 2 points__________ control occurs through direct supervision or administrative systems. Question 22 out of 2 pointsControl that focuses on what is happening during work in process is called __________ control. Question 32 out of 2 pointsPlans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans. Question 42 out of 2 pointsIndividuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be: Question 52 out of 2 pointsA situation that offers the possibility of a better future if the right steps are taken is called a __________. Question 62 out of 2 pointsThe process of inspiring others to work hard to accomplish important tasks is called __________. Question 72 out of 2 points__________ leadership is inspirational and arouses extraordinary effort and performance. Question 80 out of 2 pointsThe foundation of any control system is measuring performance and: Question 92 out of 2 pointsThe ability to get someone else to do something that you want done is called __________. Question 102 out of 2 pointsThe ability to gather and use information to solve problems is called __________. Question 112 out of 2 pointsA process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________ Question 120 out of 2 pointsThe belief that ethical behavior respects and protects fundamental rights is called the __________ view. Question 132 out of 2 pointsThe ability to influence the behavior of others because of a special knowledge and skill is called __________ power. Question 142 out of 2 pointsParys doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even? Question 150 out of 2 pointsJohn is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning. Question 162 out of 2 pointsSpecific results that one wishes to achieve are called _________. Question 172 out of 2 points__________ justice focuses on the fair application of policies and rules to all Question 182 out of 2 pointsMarys manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Marys manager is using __________ power. Question 192 out of 2 pointsStretch goals are __________. Question 202 out of 2 pointsThe capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power. Question 212 out of 2 pointsA(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time. Question 222 out of 2 pointsThe two most common types of objectives in the management by objectives process are work related improvement and __________ objectives. Question 232 out of 2 points__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time. Question 242 out of 2 pointsA leader with little concern for task and people has a(n) __________ style. Question 252 out of 2 points__________ justice is the degree to which others are treated with respect. Question 262 out of 2 pointsPlans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans. Question 272 out of 2 pointsThe process of setting goals and objectives and determining how to accomplish them is called __________. Question 282 out of 2 pointsThe Vroom-Jago model: Question 292 out of 2 pointsMost people are comfortable with a time horizon of: Question 302 out of 2 pointsPlans that cover a year or less are called __________ plans. Question 312 out of 2 pointsWhich of the following are leadership styles in the Hersey-Blanchard leadership model? Question 322 out of 2 pointsThe belief that ethical behavior treats all people impartially and fairly is called the __________ view. Question 332 out of 2 pointsPersonal beliefs such as honesty, caring, and integrity are called __________. Question 342 out of 2 pointsAccording to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals? Question 350 out of 2 pointsBroad beliefs about what is appropriate behavior are called __________. Question 362 out of 2 pointsA decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment. Question 372 out of 2 points__________ is the process of measuring performance and taking action to ensure desired results. Question 382 out of 2 points__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified. Question 392 out of 2 pointsThe __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people. Question 402 out of 2 pointsServing others, helping them use their talents to help organizations to best serve society, is called __________ leadership. Question 410 out of 2 points__________ are a set of standards for what is right and wrong in our conduct. Question 420 out of 2 pointsUPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the drivers time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons. Question 432 out of 2 pointsThe quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________. Question 442 out of 2 pointsThe belief that ethical behavior advances long term self-interests is called the __________ view. Question 452 out of 2 pointsIf you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning. Question 462 out of 2 pointsA manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control. Question 472 out of 2 points__________ control influences behavior through norms and expectations set by the organizations culture. Question 482 out of 2 pointsThe three types of decision making environments are __________, __________, and __________. Question 492 out of 2 pointsA __________ is a clear sense of the future. Question 502 out of 2 pointsBeliefs that good grades are obtained through good study habits or luck in getting the right test questions or sitting beside smart friends are all examples of __________.************************************************************************Review Test Submission: Exam 3Course Princ of Mgt & OrganizationTest Exam 3Results Displayed Submitted Answers, Correct Answers, Feedback Question 12 out of 2 pointsA comprehensive action plan that identifies long-term direction for an organization is called a(n) __________. Question 22 out of 2 pointsAn example of a question asked at the business strategy level is: Question 32 out of 2 points__________ is (are) essential to the performance of a virtual structure. Question 40 out of 2 pointsA strategy that focuses on offering products that are unique with respect to competitors products is called a(n) _________ strategy. Question 52 out of 2 pointsThe recommendation of the BCG matrix on question marks is retrenchment or __________. Question 62 out of 2 pointsA(n) __________ strategy is one that guides activities within a specific area such as engineering and marketing. Question 72 out of 2 pointsWhen implementing goal-setting theory, all of the following should be done EXCEPT: Question 82 out of 2 pointsThe process of managing how an employee grows and progresses in responsibility from one point to another is called __________. Question 92 out of 2 pointsEmpowered cross functional teams are most likely to be found in a(n) __________ organization. Question 102 out of 2 pointsA cross-functional team member in a matrix structure reports to __________ manager(s). Question 112 out of 2 pointsAn organization chart describes the companys __________ structure. Question 122 out of 2 pointsThe process of increasing job content by adding work planning and evaluating duties normally performed by the supervisor is called job __________. Question 132 out of 2 pointsIn Lewins planned change process, the step at which change is stabilized is called __________. Question 142 out of 2 pointsWhich of the following is NOT a part of a SWOT analysis? Question 152 out of 2 pointsThe higher order of needs in Maslows hierarchy of needs include self-actualization and __________. Question 162 out of 2 pointsAn example of a strategic question at the corporate level is: Question 172 out of 2 pointsA system of shared beliefs and values that guides organizational behavior is called organizational __________. Question 182 out of 2 pointsA deeper level of organizational culture that consists of the beliefs and values shared by the organization members is called a(n) __________ culture. Question 192 out of 2 pointsThe beliefs shared by organizations members are called __________. Question 202 out of 2 pointsA __________ is an unfulfilled physiological or psychological desire. Question 212 out of 2 pointsAbout __________ percent of age discrimination suits result in some financial settlement in favor of the person filing the claim. Question 220 out of 2 pointsEmployment criteria justified by capacity to perform a job is called __________. Question 232 out of 2 pointsResearch indicates that as a result of perceived positive inequity, a worker might be expected to produce any of the following behaviors EXCEPT: Question 242 out of 2 points__________ is the process of arranging people and resources to work toward a common goal.* Question 252 out of 2 pointsPeople who are hired on temporary contracts and are not a part of the organizations permanent workforce are called __________. Question 262 out of 2 pointsThe degree to which the job requires completion of a whole and identifiable piece of work, one that involves doing a job from beginning to end with a visible outcome is called Question 272 out of 2 pointsThe lack of communications between functional departments in a functional structure often results in which of the following? Question 282 out of 2 pointsA strategy that identifies how a division or business unit will compete in its product or service domain is called a __________ strategy. Question 292 out of 2 pointsInternal forces within a person that account for the level, direction, and persistence of effort at work (is) are called __________. Question 302 out of 2 pointsWhich of the following is a part of the observable culture in an organization? Question 312 out of 2 pointsAge discrimination is expected to __________ in future years. Question 322 out of 2 pointsA classical management principle regarding delegation is that authority should __________ responsibility Question 332 out of 2 points__________ innovation recognizes the potential for valuable innovations to be launched from lower organizational levels and diverse locations, including emerging markets. Question 342 out of 2 pointsDuring selection, the process that attempts to reveal both the good and bad points of the job is called: Question 350 out of 2 pointsIn a matrix structure, who should do the cross-functional team members performance appraisal? Question 362 out of 2 pointsThe right to privacy at work applies to __________. Question 372 out of 2 pointsA manager who nags an employee everyday does not nag when the employee completes a project on time. This is an example of __________. Question 382 out of 2 pointsThe levels of strategy used in organizations are corporate, business, and __________. Question 392 out of 2 pointsThe right to employment and advancement without regard to race, sex, color, religion, or national origin is called __________. Question 402 out of 2 pointsThe process of allocating specific work tasks to individuals and groups is called job__________. Question 412 out of 2 points__________ is the process of attracting, developing, and maintaining a high quality workforce. Question 422 out of 2 pointsWhich of the following is NOT covered by the Equal Employment Opportunity (EEO) Act? Question 432 out of 2 pointsThe process of taking a new idea and putting it into practice is called __________. Question 442 out of 2 pointsMerckhighest level of scientific excellence, Whole FoodsCreating ongoing win-win partnerships with our suppliers, Fedex—We are honest, ethical, and do the right thing. This is an example of a __________. Question 452 out of 2 pointsA(n) __________ strategy pursues change by participation in assessing change needs, values, and goals. Question 460 out of 2 pointsThe major difference between a matrix structure and a team structure is that a team structure: Question 472 out of 2 pointsA __________ organization would have a __________ span of control. Question 482 out of 2 points__________ splits one job between two people Question 492 out of 2 pointsThe web-based business model of __________ involves providing free listings from online merchants for directing potential customers to them. Question 502 out of 2 pointsLockes goal setting theory suggests that __________ goals can be motivating factors, if they are the right goals and they are set in the right way.**************************************************************************Unit 1 Discussion1.Compare the movie clips. Has our opinion of managers changed much in the last 75 years? Has the art or science of management progressed much since its early days (scientific management) or are we still wrestling over the same problems and issues?1.How do you feel about managers?1.While the four functions are dynamic and non-linear, some managers are clearly better at one or two functions than others. Do you think that some functions are more important than others? If so, why and under what situations?4.Have you ever worked for a good manager? A bad one? What made them good or bad?5. What are the most important skills for a manager to have?6.Have you ever worked as a manager? If so, what was the hardest thing for you to do? What did you like and dislike about being a manager? How did you spend your time? What is the hardest thing youve ever had to do as a managerUnit 2 Discussion1.What color did you turn out to be? Did the explanation for the color accurately describe you? As you look at the description for the other colors, is there one color that you find difficult to work with? While we often complain about personality conflicts at work, how does each color contribute to a successful workplace?2.Are there colors or personalities that are easier/more difficult to work with in your career (or even generally)?1. How do you feel about your current work environment? Are you committed to your organization? Why? Does the material in the text describe your work behaviors? What other factors would you include?Unit 3 Discussion1.Your views towards the LPC exercise.2.How are teams utilized in your workplace? What types of teams are used (e.g., process, cross-functional, etc.)? How are the members of the team selected?3.What do teams in your organization do well? Where does their performance fall short? Why? What suggestions would you make for improvements?Unit 4 Discussion1How would you describe to this manager his or her alternatives in terms of cultural relativism and moral absolutism?2.What would you identify as the major issues and concerns in terms of the cultural relativism position vs the absolutist position?3.What action would you recommend in this situation and why?Unit 6 Discussiona. Explain why Houses path-goal theory might affect an organizations decision to adopt a business analytics tool like SAS.b. How could access to SAS data affect an employees high- or low-LMX relationship with their leader?c. A leader with which leadership style would be most likely to seek out analytical results from SAS? Why?.wsu.edu/webapps/assignment/uploadAssignment?content_id=_769568_1&course_id=_78116_1&assign_group_id=&mode=view”>Decision Making: Pinto CaseFor this unit, you will complete a team project based on the Pinto Fire case. Please use the “First Team Assignment” discussion forum to discuss any and all details of this first team project (e.g. organization of the paper, task assignment among team members, deadlines for task completion, etc) with your sub-team members. Suppose you are a member of a review team tasked with the responsibility to analyze Fords decision-making process and to make recommendations for change to prevent further recall disasters. Write a report, mainly using concepts you learned from the textbook for this unit (use the Case Study as extra material for this assignment), to answer the following questions:1. Identify specific decision-making biases which contributed to the flawed decision to produce the Pinto and not recall it.2. Describe communication errors and identify sources of noise which hindered decision makers.3. What ethical considerations were overlooked in the decision? Do you think the decision makers were unethical? Explain.4. Did the team fall prey to groupthink? Explain.5. Make recommendations on changes that should be made to prevent this type of scenario from repeating itself. I will give you considerable latitude here. I know that we do not know much about the internal workings of Ford so it would be hard to know if the recommendations are practical or feasible. Try to be reasonable.6. While your team may or may not agree with the concept of Corporate Social Responsibility, please incorporate your ideas for CSR that Ford Managers could have incorporated in their decision making process. Do not make this a major focus or your report. It can be a minor section (1 small paragraph) or a larger section (if you are a proponent).Format Instructions8 pages, double spaced, with a normal 12-point font and 1-inch margins. You must also include citations and a reference page. Grammar and spelling count.*****************************************************Course Princ of Mgt & OrganizationTest Exam 2Started 6/14/15 8:35 PMSubmitted 6/14/15 9:26 PMStatus CompletedResults Displayed Submitted Answers, Correct Answers, Feedback Question 10 out of 2 points__________ control occurs through direct supervision or administrative systems. Question 22 out of 2 pointsControl that focuses on what is happening during work in process is called __________ control. Question 32 out of 2 pointsPlans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans. Question 42 out of 2 pointsIndividuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be: Question 52 out of 2 pointsA situation that offers the possibility of a better future if the right steps are taken is called a __________. Question 62 out of 2 pointsThe process of inspiring others to work hard to accomplish important tasks is called __________. Question 72 out of 2 points__________ leadership is inspirational and arouses extraordinary effort and performance. Question 80 out of 2 pointsThe foundation of any control system is measuring performance and: Question 92 out of 2 pointsThe ability to get someone else to do something that you want done is called __________. Question 102 out of 2 pointsThe ability to gather and use information to solve problems is called __________. Question 112 out of 2 pointsA process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________ Question 120 out of 2 pointsThe belief that ethical behavior respects and protects fundamental rights is called the __________ view. Question 132 out of 2 pointsThe ability to influence the behavior of others because of a special knowledge and skill is called __________ power. Question 142 out of 2 pointsParys doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even? Question 150 out of 2 pointsJohn is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning. Question 162 out of 2 pointsSpecific results that one wishes to achieve are called _________. Question 172 out of 2 points__________ justice focuses on the fair application of policies and rules to all Question 182 out of 2 pointsMarys manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Marys manager is using __________ power. Question 192 out of 2 pointsStretch goals are __________. Question 202 out of 2 pointsThe capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power. Question 212 out of 2 pointsA(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time. Question 222 out of 2 pointsThe two most common types of objectives in the management by objectives process are work related improvement and __________ objectives. Question 232 out of 2 points__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time. Question 242 out of 2 pointsA leader with little concern for task and people has a(n) __________ style. Question 252 out of 2 points__________ justice is the degree to which others are treated with respect. Question 262 out of 2 pointsPlans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans. Question 272 out of 2 pointsThe process of setting goals and objectives and determining how to accomplish them is called __________. Question 282 out of 2 pointsThe Vroom-Jago model: Question 292 out of 2 pointsMost people are comfortable with a time horizon of: Question 302 out of 2 pointsPlans that cover a year or less are called __________ plans. Question 312 out of 2 pointsWhich of the following are leadership styles in the Hersey-Blanchard leadership model? Question 322 out of 2 pointsThe belief that ethical behavior treats all people impartially and fairly is called the __________ view. Question 332 out of 2 pointsPersonal beliefs such as honesty, caring, and integrity are called __________. Question 342 out of 2 pointsAccording to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals? Question 350 out of 2 pointsBroad beliefs about what is appropriate behavior are called __________. Question 362 out of 2 pointsA decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment. Question 372 out of 2 points__________ is the process of measuring performance and taking action to ensure desired results. Question 382 out of 2 points__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified. Question 392 out of 2 pointsThe __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people. Question 402 out of 2 pointsServing others, helping them use their talents to help organizations to best serve society, is called __________ leadership. Question 410 out of 2 points__________ are a set of standards for what is right and wrong in our conduct. Question 420 out of 2 pointsUPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the drivers time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons. Question 432 out of 2 pointsThe quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________. Question 442 out of 2 pointsThe belief that ethical behavior advances long term self-interests is called the __________ view. Question 452 out of 2 pointsIf you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning. Question 462 out of 2 pointsA manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control. Question 472 out of 2 points__________ control influences behavior through norms and expectations set by the organizations culture. Question 482 out of 2 pointsThe three types of decision making environments are __________, __________, and __________. Question 492 out of 2 pointsA __________ is a clear sense of the future. Question 502 out of 2 points*******************************************************************Course Princ of Mgt & OrganizationTest Exam 2Started 6/14/15 8:35 PMSubmitted 6/14/15 9:26 PMStatus CompletedResults Displayed Submitted Answers, Correct Answers, Feedback Question 10 out of 2 points__________ control occurs through direct supervision or administrative systems. Question 22 out of 2 pointsControl that focuses on what is happening during work in process is called __________ control. Question 32 out of 2 pointsPlans that identify the long-term direction for the organization, including a vision of what and where the organization wants to be in the longer-term, are called __________ plans. Question 42 out of 2 pointsIndividuals who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are said to be: Question 52 out of 2 pointsA situation that offers the possibility of a better future if the right steps are taken is called a __________. Question 62 out of 2 pointsThe process of inspiring others to work hard to accomplish important tasks is called __________. Question 72 out of 2 points__________ leadership is inspirational and arouses extraordinary effort and performance. Question 80 out of 2 pointsThe foundation of any control system is measuring performance and: Question 92 out of 2 pointsThe ability to get someone else to do something that you want done is called __________. Question 102 out of 2 pointsThe ability to gather and use information to solve problems is called __________. Question 112 out of 2 pointsA process by which one establishes lower-level objectives in order to meet higher-level objectives is called __________ Question 120 out of 2 pointsThe belief that ethical behavior respects and protects fundamental rights is called the __________ view. Question 132 out of 2 pointsThe ability to influence the behavior of others because of a special knowledge and skill is called __________ power. Question 142 out of 2 pointsParys doughnuts can produce only 100 doughnuts a day. The variable cost incurred per unit is $2 and fixed costs incurred per day is $500. At what price should a doughnut be sold to break even? Question 150 out of 2 pointsJohn is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning. Question 162 out of 2 pointsSpecific results that one wishes to achieve are called _________. Question 172 out of 2 points__________ justice focuses on the fair application of policies and rules to all Question 182 out of 2 pointsMarys manager has told her that if she can bring her project in on time, she will get an extra bonus of $10,000. Marys manager is using __________ power. Question 192 out of 2 pointsStretch goals are __________. Question 202 out of 2 pointsThe capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power. Question 212 out of 2 pointsA(n) __________ is a measure of performance results in terms of quantity, quality, cost, or time. Question 222 out of 2 pointsThe two most common types of objectives in the management by objectives process are work related improvement and __________ objectives. Question 232 out of 2 points__________ management makes sure that specific activities required to complete a project are planned well and accomplished on time. Question 242 out of 2 pointsA leader with little concern for task and people has a(n) __________ style. Question 252 out of 2 points__________ justice is the degree to which others are treated with respect. Question 262 out of 2 pointsPlans that specifically identify how different parts of the organization will contribute to accomplishing strategic plans are called __________ plans. Question 272 out of 2 pointsThe process of setting goals and objectives and determining how to accomplish them is called __________. Question 282 out of 2 pointsThe Vroom-Jago model: Question 292 out of 2 pointsMost people are comfortable with a time horizon of: Question 302 out of 2 pointsPlans that cover a year or less are called __________ plans. Question 312 out of 2 pointsWhich of the following are leadership styles in the Hersey-Blanchard leadership model? Question 322 out of 2 pointsThe belief that ethical behavior treats all people impartially and fairly is called the __________ view. Question 332 out of 2 pointsPersonal beliefs such as honesty, caring, and integrity are called __________. Question 342 out of 2 pointsAccording to which of the following effective leadership traits, successful leaders enjoy influencing others to achieve shared goals? Question 350 out of 2 pointsBroad beliefs about what is appropriate behavior are called __________. Question 362 out of 2 pointsA decision making environment in which you lack complete information, and it is difficult if not impossible to assign probabilities to the outcomes is called a(n) __________ environment. Question 372 out of 2 points__________ is the process of measuring performance and taking action to ensure desired results. Question 382 out of 2 points__________ is/are used to graphically display trends, so that exceptions to quality standards can be identified. Question 392 out of 2 pointsThe __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people. Question 402 out of 2 pointsServing others, helping them use their talents to help organizations to best serve society, is called __________ leadership. Question 410 out of 2 points__________ are a set of standards for what is right and wrong in our conduct. Question 420 out of 2 pointsUPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the drivers time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons. Question 432 out of 2 pointsThe quality control manager at Athens, Inc. requires zero defects on all parts received from its suppliers. This is an example of a(n) __________. Question 442 out of 2 pointsThe belief that ethical behavior advances long term self-interests is called the __________ view. Question 452 out of 2 pointsIf you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning. Question 462 out of 2 pointsA manager stops by before a shift to see if everything is ready to go. This is an example of a(n) __________ control. Question 472 out of 2 points__________ control influences behavior through norms and expectations set by the organizations culture. Question 482 out of 2 pointsThe three types of decision making environments are __________, __________, and __________. Question 492 out of 2 pointsA __________ is a clear sense of the future. Question 502 out of 2 pointsBeliefs that good grades are obtained through good study habits or luck in getting the right test questions or sitting beside smart friends are all examples of __________.************************************************************************Course Princ of Mgt & OrganizationTest Exam 3Results Displayed Submitted Answers, Correct Answers, Feedback Question 12 out of 2 pointsA comprehensive action plan that identifies long-term direction for an organization is called a(n) __________. Question 22 out of 2 pointsAn example of a question asked at the business strategy level is: Question 32 out of 2 points__________ is (are) essential to the performance of a virtual structure. Question 40 out of 2 pointsA strategy that focuses on offering products that are unique with respect to competitors products is called a(n) _________ strategy. Question 52 out of 2 pointsThe recommendation of the BCG matrix on question marks is retrenchment or __________. Question 62 out of 2 pointsA(n) __________ strategy is one that guides activities within a specific area such as engineering and marketing. Question 72 out of 2 pointsWhen implementing goal-setting theory, all of the following should be done EXCEPT: Question 82 out of 2 pointsThe process of managing how an employee grows and progresses in responsibility from one point to another is called __________. Question 92 out of 2 pointsEmpowered cross functional teams are most likely to be found in a(n) __________ organization. Question 102 out of 2 pointsA cross-functional team member in a matrix structure reports to __________ manager(s). Question 112 out of 2 pointsAn organization chart describes the companys __________ structure. Question 122 out of 2 pointsThe process of increasing job content by adding work planning and evaluating duties normally performed by the supervisor is called job __________. Question 132 out of 2 pointsIn Lewins planned change process, the step at which change is stabilized is called __________. Question 142 out of 2 pointsWhich of the following is NOT a part of a SWOT analysis? Question 152 out of 2 pointsThe higher order of needs in Maslows hierarchy of needs include self-actualization and __________. Question 162 out of 2 pointsAn example of a strategic question at the corporate level is: Question 172 out of 2 pointsA system of shared beliefs and values that guides organizational behavior is called organizational __________. Question 182 out of 2 pointsA deeper level of organizational culture that consists of the beliefs and values shared by the organization members is called a(n) __________ culture. Question 192 out of 2 pointsThe beliefs shared by organizations members are called __________. Question 202 out of 2 pointsA __________ is an unfulfilled physiological or psychological desire. Question 212 out of 2 pointsAbout __________ percent of age discrimination suits result in some financial settlement in favor of the person filing the claim. Question 220 out of 2 pointsEmployment criteria justified by capacity to perform a job is called __________. Question 232 out of 2 pointsResearch indicates that as a result of perceived positive inequity, a worker might be expected to produce any of the following behaviors EXCEPT: Question 242 out of 2 points__________ is the process of arranging people and resources to work toward a common goal.* Question 252 out of 2 pointsPeople who are hired on temporary contracts and are not a part of the organizations permanent workforce are called __________. Question 262 out of 2 pointsThe degree to which the job requires completion of a whole and identifiable piece of work, one that involves doing a job from beginning to end with a visible outcome is called Question 272 out of 2 pointsThe lack of communications between functional departments in a functional structure often results in which of the following? Question 282 out of 2 pointsA strategy that identifies how a division or business unit will compete in its product or service domain is called a __________ strategy. Question 292 out of 2 pointsInternal forces within a person that account for the level, direction, and persistence of effort at work (is) are called __________. Question 302 out of 2 pointsWhich of the following is a part of the observable culture in an organization? Question 312 out of 2 pointsAge discrimination is expected to __________ in future years. Question 322 out of 2 pointsA classical management principle regarding delegation is that authority should __________ responsibility Question 332 out of 2 points__________ innovation recognizes the potential for valuable innovations to be launched from lower organizational levels and diverse locations, including emerging markets. Question 342 out of 2 pointsDuring selection, the process that attempts to reveal both the good and bad points of the job is called: Question 350 out of 2 pointsIn a matrix structure, who should do the cross-functional team members performance appraisal? Question 362 out of 2 pointsThe right to privacy at work applies to __________. Question 372 out of 2 pointsA manager who nags an employee everyday does not nag when the employee completes a project on time. This is an example of __________. Question 382 out of 2 pointsThe levels of strategy used in organizations are corporate, business, and __________. Question 392 out of 2 pointsThe right to employment and advancement without regard to race, sex, color, religion, or national origin is called __________. Question 402 out of 2 pointsThe process of allocating specific work tasks to individuals and groups is called job__________. Question 412 out of 2 points__________ is the process of attracting, developing, and maintaining a high quality workforce. Question 422 out of 2 pointsWhich of the following is NOT covered by the Equal Employment Opportunity (EEO) Act? Question 432 out of 2 pointsThe process of taking a new idea and putting it into practice is called __________. Question 442 out of 2 pointsMerckhighest level of scientific excellence, Whole FoodsCreating ongoing win-win partnerships with our suppliers, Fedex—We are honest, ethical, and do the right thing. This is an example of a __________. Question 452 out of 2 pointsA(n) __________ strategy pursues change by participation in assessing change needs, values, and goals. Question 460 out of 2 pointsThe major difference between a matrix structure and a team structure is that a team structure: Question 472 out of 2 pointsA __________ organization would have a __________ span of control. Question 482 out of 2 points__________ splits one job between two people Question 492 out of 2 pointsThe web-based business model of __________ involves providing free listings from online merchants for directing potential customers to them. Question 502 out of 2 pointsLockes goal setting theory suggests that __________ goals can be motivating factors, if they are the right goals and they are set in the right way.**************************************************************************1.Compare the movie clips. Has our opinion of managers changed much in the last 75 years? Has the art or science of management progressed much since its early days (scientific management) or are we still wrestling over the same problems and issues?1.How do you feel about managers?1.While the four functions are dynamic and non-linear, some managers are clearly better at one or two functions than others. Do you think that some functions are more important than others? If so, why and under what situations?4.Have you ever worked for a good manager? A bad one? What made them good or bad?5. What are the most important skills for a manager to have?6.Have you ever worked as a manager? If so, what was the hardest thing for you to do? What did you like and dislike about being a manager? How did you spend your time? What is the hardest thing youve ever had to do as a manager1.What color did you turn out to be? Did the explanation for the color accurately describe you? As you look at the description for the other colors, is there one color that you find difficult to work with? While we often complain about personality conflicts at work, how does each color contribute to a successful workplace?2.Are there colors or personalities that are easier/more difficult to work with in your career (or even generally)?1. How do you feel about your current work environment? Are you committed to your organization? Why? Does the material in the text describe your work behaviors? What other factors would you include?2.How are teams utilized in your workplace? What types of teams are used (e.g., process, cross-functional, etc.)? How are the members of the team selected?3.What do teams in your organization do well? Where does their performance fall short? Why? What suggestions would you make for improvements?1How would you describe to this manager his or her alternatives in terms of cultural relativism and moral absolutism?2.What would you identify as the major issues and concerns in terms of the cultural relativism position vs the absolutist position?3.What action would you recommend in this situation and why?a. Explain why Houses path-goal theory might affect an organizations decision to adopt a business analytics tool like SAS.b. How could access to SAS data affect an employees high- or low-LMX relationship with their leader?c. A leader with which leadership style would be most likely to seek out analytical results from SAS? Why?
