University of PhoenixHR326 Final Exam, 150 Pts TotalName:HRM 326BSEV1H5PK8missedJune 23, 2015x 5 = from 150 = final pointsTrue/False worth 5 points each: Please mark the column of your answer with an X.QuestionTrue FalseIn the cognitive theorists approach, the trainer controls the learning bycontrolling the stimuli and consequences that the learner experiences.Blended learning is where several different learning concepts orsubjects are combined into one method of learning for a session orprogram.Two of the disadvantages of using questionnaires in a needsassessment are that they require time and they lack detail.When the AOP is less than the EOP it can be considered a triggeringevent.Coordination training refers to the practice of having team membersunderstand and practice each others skills so they are prepared tostep in during a members absence.Regardless of their level in the company, all managers are expected toserve as spokespersons to other work units, managers, and vendors.Cognitive outcomes are used to assess the level of technical or motorskill a worker has. Skill-based determine the degree to which they arefamiliar with principles & facts.Using virtual reality in training can result in the trainee experiencingvomiting, dizziness and headaches.In a protean career the employees goal is more focused atpsychological success than on promotions or salary increases.Internal learning conditions refer to training inside the walls of thebusiness and external is that training which is conducted outside thebusiness.Multiple Choice Worth 5 points each Use the highlighter function to select the entire row ofyour answer.1) ____ are employees with citizenship in the country where the company is located. A key reasonto use them is they can more easily understand the values and customs of the work force thanthe ______.a) Host-country nationals / expatriate.b) Expatriates / parent-company national.c) Parent-country nationals / host-country national.d) Host-country nationals / patriot.1) An organizational needs analysis may involve:a) Task AnalysisJF РHRM326 Final Exam pg 1 of 4University of PhoenixHRM 326BSEV1H5PK8b)c)d)Team AnalysisOrganizational AnalysisAll the above1) Which of the following is not necessarily included in a good Program Design?a) Course parametersb) Skill Setc) Objectivesd) Detailed Lesson Plane) Lesson Plan Overview2) In dealing with a KSA deficiency, an organization should look at:a) Lack of managerial feedback.b) Training inequities.c) Reviewing equipment for functionality.d) All of the above.3) Formalized strategic planning can be defined as:a) the development of a companys relatively longterm vision.b) the development of relatively shortterm objectives.c) a process for determining how best to pursue the organizations mission while meeting thedemands of the environment.d) the development of values and ideals of the organization.2) When evaluating the evolution of training ______ knowledge refers to knowledge that can beformalized, codified and communicated.a) explicitb) tacitc) declaratived) formal4) Which of the following statements about CBT and e-learning is not true?A) It is effective at getting trainees attention.B) Can involve simulations.c) Both A and B.D) Provides clear, positive growth of ROI.e) All of the above are true.5) As a training model, group building methods are not effective for:a) Focusing on the individual rather than the team.b) Improving team focus.c) Improving the effectiveness of the group.d) Strengthening group processes.6) A decentralized training department results in:a) stronger alignment with business strategy.b) more freedom to respond to vendors and programs that best meet their needs.c) more control over training content.d) better integration programs for developing leaders and management talent.JF РHRM326 Final Exam pg 2 of 4University of PhoenixHRM 326BSEV1H5PK87) If learning objectives focus around coaching, judgment, organizing, planning, and writtencommunications, _____ can make an appropriate training exercise.a) computer based trainingb) personality testc) role playingd) the case studye) the inbasket8) A persons self-efficacy cannot really be increased by ___________.a) modeling.b) verbal persuasion.c) logical verification.d) daydreaming.3) In an Intelligent Tutoring System, which of the following is not a function of a training sessionmanager?e) Interpreting trainee actions.f) Responding either with more information, coaching, or tutoring.g) Determining the order and level of difficulty of problems presented to the trainee.h) Reporting results, determining how and when to remediate the trainee.4) When evaluating training, which of the following methods in determining the benefits of trainingwould not beneficial?a)Using pilot training programs.b)Observing successful performers vs. unsuccessful job performers.c) Technical, academic, and practitioner literature.d)Having trainees provide a full cost / benefits analysis of the training session.a)c)5) Which of the following statements regarding OJT trainers is not true?OJT trainers should have training as a part of their written Job Description.b)OJT trainers should use an unstructured approach in training.OJT trainers must be knowledge experts.d)OJT trainers need to understand training how to train and how to do the job effectively.6) Which of the following is not typically a strong purpose of a group mentoring program:a)Prot̩g̩s can learn from each other.b)Increase skill transfer from training to the work setting.c) Socialize new employees.d)Because a company may have an abundance of strong mentors.7) Which of the following is a part of the learning model for E-Learning:a) Management detail views and comparative designb) Collaborative learning and learning labsc) Interactive Learning Modules and Simulationsd) B & C above8) In the area of working storage _______ is the form of instruction that provides practice and overlearning to aid in its attainment.a)compilationJF РHRM326 Final Exam pg 3 of 4University of PhoenixHRM 326BSEV1H5PK8b)aggressivenessc) automaticityd)knowledge9) How might a HR determine if employees had the reading level necessary to succeed in a trainingprogram?a)Compilation of their resume.b)Panel interview employees to determine basic skills.c) Conduct a literacy audit.d)Research their cognitive ability.9)Two pieces of legislation make it illegal for employers to exclude women, minorities or olderpersons for a training programs those are:a) EEOC & FLSAb) Civil Rights Act & ADEA.c) FLSA & Title VII.d) ADEA & OSHA.10) In the Training Process Model, the Process Evaluation Data first becomes influenced at whichpoint?a) After the design phaseb) After the implementation phasec) After the development phased) All of the aboveJF РHRM326 Final Exam pg 4 of 4
