QuestionQuestion 1 of 205.0/ 5.0 PointsTimothy works with people of various nationalities and faiths. How can he effectively manage people from different cultures?A. by adapting his management style to their differencesB. by keeping a straightforward and open communication styleC. by using his own motivations to guide othersD. by treating everyone uniformly, regardless of their backgroundQuestion 2 of 205.0/ 5.0 PointsThe use of temporary work groups and employee rotation has reduced the __________ of working in a specific group, as well as the security attached to it.A. predictabilityB. spontaneityC. autonomyD. moraleQuestion 3 of 205.0/ 5.0 PointsPsychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis?A. the level of the groupB. the level of the individualC. the level of the organizationD. the level of the cultureQuestion 4 of 205.0/ 5.0 PointsWhich of these professors would you expect to address issues of communication?A. the psychologistB. the anthropologistC. the sociologistD. the social psychologistQuestion 5 of 205.0/ 5.0 PointsIn order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion?A. common senseB. direct observationC. systematic inquiryD. speculationQuestion 6 of 205.0/ 5.0 PointsWhich of the following is not a reason why business schools have begun to include classes on organizational behavior?A. to increase manager effectiveness in organizationsB. to help organizations attract top-quality employeesC. to expand organizations’ consulting needsD. to improve retention of quality workersQuestion 7 of 205.0/ 5.0 PointsWhereas __________ focuses on differences among people from different countries, __________ addresses differences among people within given countries.A. workforce diversity; globalizationB. globalization; workforce diversityC. culture; diversityD. culturalization; workforce diversityQuestion 8 of 205.0/ 5.0 PointsWhich of the following fields has most helped us understand differences in the fundamental values, attitudes, and behavior of people in different countries?A. anthropologyB. psychologyC. political scienceD. operations researchQuestion 9 of 205.0/ 5.0 PointsOrganizational behavior is constructed from all of the following disciplines except __________.A. physicsB. psychologyC. anthropologyD. sociologyQuestion 10 of 205.0/ 5.0 PointsBetty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that __________.A. the casual approach is nonsensical and should be avoided as much as possibleB. the systematic approach and the casual approach are one and the sameC. laboratory experiments on human behavior often result in unreliable findingsD. the casual or common sense approach to reading others can often lead to erroneous predictionsQuestion 11 of 205.0/ 5.0 PointsWhich of the following is not a topic or concern related to OB?A. turnoverB. leader behaviorC. productivityD. family behaviorQuestion 12 of 205.0/ 5.0 PointsOrganizational behavior concepts must reflect contingency conditions since __________.A. human beings are complexB. two people often act very different in the same situationC. we are limited in our ability to make sweeping generalizationsD. all of the aboveQuestion 13 of 205.0/ 5.0 PointsWhich of the following statements is not true about workforce diversity?A. Disability is a category of workforce diversity.B. Managing workforce diversity presents many challenges.C. Workforce diversity focuses on differences within a country.D. Workforce diversity is a concern only in the United States.Question 14 of 205.0/ 5.0 PointsWhich of the following is not generally considered a core topic of organizational behavior?A. motivationB. attitude developmentC. conflictD. resource allocationQuestion 15 of 205.0/ 5.0 PointsWhich of the following explains the usefulness of the systematic approach to the study of organizational behavior?A. Human behavior does not vary a great deal between individuals and situations.B. Human behavior is not random.C. Human behavior is not consistent.D. Human behavior is rarely predictable.Question 16 of 205.0/ 5.0 PointsAs managers oversee the movement of jobs to countries with low-cost labor, __________. ?A. they face little criticismB. they must deal with strong criticism from labor groupsC. they manage less diverse workforcesD. they avoid markets in China and other developing nationsQuestion 17 of 205.0/ 5.0 PointsOne of the key challenges for managers in today’s organizations is to __________.A. emulate successful modelsB. strive hard to conform to normsC. stimulate tolerance for changeD. provide employees with ethical choicesQuestion 18 of 205.0/ 5.0 Points__________ is a field of study that investigates the impact that individuals, groups, and structures have on behavior within organizations.A. Organizational developmentB. Human Resources ManagementC. Organizational behaviorD. People managementQuestion 19 of 205.0/ 5.0 PointsJanet needed to assign a very important advertising account to one of her writers. First she reviewed each writer’s workload, then she studied the sales data for the last three products the writer wrote campaigns for. She also read each each writer’s annual review to familiarize herself with their goals. Janet gave the account to Paula, a very creative, efficient writer whose last three clients’ products sold very well. Janet’s management style is based on __________.A. intuition, or gut feelingB. systematic studyC. organizational behavioral studiesD. subjective assessmentsQuestion 20 of 205.0/ 5.0 PointsWhich behavioral science discipline is most focused on understanding individual behavior?A. sociologyB. social psychologyC. psychologyD. anthropology
