Question
1 of 25
4.0/
4.0 Points
A
disadvantage of formalization in organization structure is:
A. Decision
making is at a faster pace
B. Formalized
structure is associated with increased motivation and job satisfaction
C. Strategic
decision making occurs often
D. Reduced
innovativeness occurs because employees are used to behaving in a certain
manner
Answer
Key:
Question
2 of 25
0.0/
4.0 Points
Despite
potential benefits, the disadvantages of a matrix structure include which of
the following?:
In
A. Power struggles or turf wars among managers are lessened, taking away an
important source of new ideas and innovation.
B. Managers
will spend less effort coordinating their work, believing that someone else can
pick-up the slack.
C. Role
ambiguity or role conflict is very low
D. There
is potential for interpersonal conflict with team members as well as with
leaders
Answer
Key:
Question
3 of 25
4.0/
4.0 Points
Organizational
change can take the form of which of the following?:
A. Structure,
strategy, policies, or culture
B. Change
should be planned on quarterly basis and measured for progress
C. Fundamentally,
organizational change is a process that involved effective products or services
D. Change
should moderate so as to not disrupt corporate cultural norms.
Answer
Key:
Question
4 of 25
4.0/
4.0 Points
Organizational
culture is related to the POLC function of:
A. Planning
B. Organizing
C. Leading
D. Controlling
Answer
Key:
Question
5 of 25
4.0/
4.0 Points
It
is more common to see rewards tied to performance indicators as opposed to
seniority or loyalty in companies whose cultures are:
A. Aggressive
B. Innovative
C. Outcome-oriented
D. Team-oriented
Answer
Key:
Question
6 of 25
4.0/
4.0 Points
The
primary reason managers who start a new job fail, or either voluntarily leave
or are fired, report not being able to:
A. Form
effective relationship with colleagues
B. The
company did not have a systematic approach to on boarding
C. Did
not seek feedback
D. Did
not gain understanding of whether their behavior fit with the company culture.
Answer
Key:
Question
7 of 25
4.0/
4.0 Points
MySpace,
Facebook, and LinkedIn are examples of:
A.Websites
for everyone
B.Tools
for the organization to learn about the employees
C.Social
networks
D.Invisible
networks
Answer
Key:
Question
8 of 25
4.0/
4.0 Points
Research
shows that employees can realize their innovations and make them catch on more
quickly if they are:
A. Networked
employees
B. Non-networked
employees
C. Creative
and intelligent
D. None
of the above
Answer
Key:
Question
9 of 25
4.0/
4.0 Points
In
the POLC framework, social networks are a key ingredient in the component:
A. Planning
B. Organizing
C. Leading
D. Controlling
Answer
Key:
Question
10 of 25
4.0/
4.0 Points
A
network of people outside your control who will enable you to reach key
organizational objectives is called:
A. Tactical
network
B. Operational
network
C. Personal
network
D. Strategic
network
Answer
Key:
Question
11 of 25
0.0/
4.0 Points
According
to Goleman, in what way are effective leaders different from ineffective
leaders?:
A. They differ in their ability to control the
emotions of others
B. They
differ in years of management experience
C. They
differ in their understanding of other peoples emotions
D. They
differ in their understanding of the mission of the company motivation
Answer
Key:
Question
12 of 25
4.0/
4.0 Points
Employees
engage in higher levels of conflict when leaders use which of the following
decision making style?
A. Authoritarian
B. Democratic
C. Laissez-faire
D. Authoritarian
and laissez-faire
Answer
Key:
Question
13 of 25
4.0/
4.0 Points
The
leadership style that involves employees in the making of important decisions
is:
A. Supportive
leadership
B. Participative
leadership
C. Directive
leadership
D. Achievement
oriented leadership
Answer
Key:
Question
14 of 25
4.0/
4.0 Points
The
leadership approach that defines the leaders role as serving the needs of
others is called:
A. LMX
B. Authentic
leadership
C. Servant
leadership
D. Transformational
leadership
Answer
Key:
Question
15 of 25
4.0/
4.0 Points
Making
strategic, tactical and operational decisions is an integral part of which
function of the P-O-L-C framework?
A. Planning
B. Organizing
C. Leading
D. Controlling
Answer
Key:
Question
16 of 25
4.0/
4.0 Points
Kahnemann
and Tversky found that individuals are influenced in making decisions by which
of the following?
A. De-escalation
B. Overconfidence
C. Decision
bias
D. Constructing
bias
Answer
Key:
Question
17 of 25
4.0/
4.0 Points
Despite
its popularity within organizations, group decision making suffers from which
of the following?
A. Groups
commonly outperform their best member, which can lead to intra-group rivalries.
B. Group
decision making is not a thorough process for some management decisions
C. Groups
can suffer from social isolation
D. Groups
may suffer from the tendency to avoid critical evaluation of ideas the group
favors
Answer
Key:
Question
18 of 25
0.0/
4.0 Points
The
following statements regarding tall structures in an organization are true
EXCEPT:
A. Tall
structures are better at satisfying security needs of employees then in flat
structures
B. Number
of employees reporting to each manager tends to be smaller in tall structures
C. Employees feel a greater sense of job
security in tall structures
D.
In all structures, there is a greater level of freedom of action for each
employee
Answer
Key:
Question
19 of 25
4.0/
4.0 Points
Why
do employees who participate in planning change efforts tend to have more
positive opinions about the change?
A. They
have the opportunity to reject the proposed change
B. They
will have the opportunity to know more than others about the change
C. They
will be able to convince customers the change was the right thing to do
D. They
will feel a sense of ownership of planned change and are more likely to be on
board.
Answer
Key:
Question
20 of 25
4.0/
4.0 Points
A
company which has a policy such as all pricing decisions of merchandise will
be made at corporate headquarters is likely to have a culture that is:
A. Aggressive
B. Centralized
C. Outcome-oriented
D. Detail-oriented
Answer
Key:
Question
21 of 25
4.0/
4.0 Points
In
innovation networks, those who prefer to come up with ideas believe that asking
the right questions is more important than having the right answers are called:
A. Researchers
B. Experts
C. Producers
D. Idea
generators
Answer
Key:
Question
22 of 25
4.0/
4.0 Points
Ethical
decision making guidelines includes which of the following?
A. Consider
implications for key personnel only.
B. Consider
alternatives
C. Establish
consensus
D. Consider
the values of the corporation
Answer
Key:
Question
23 of 25
4.0/
4.0 Points
The
style that involves a high level of manager involvement and is used when
employees are highly motivated but have limited skills is:
A. Telling/directing
B. Selling/coaching
C. Participating/supporting
D. Delegating
Answer
Key:
Question
24 of 25
4.0/
4.0 Points
Groupthink
is characterized by which of the following symptoms?
A. Invulnerability
B. Collective
modeling
C. NGT
is used more often than it should
D. Stereotyped
views of out-groups are seen when groups discount rivals abilities to make
effective responses
Answer
Key:
Question
25 of 25
4.0/
4.0 Points
The
tendency to accept the first alternative that meets minimum criteria is called:
A. Bounded
rationality model
B. Intuitive
decision-making model
C. Satisfice
D. Analysis
paralysis
Answer
Key:
Question
1 of 254.0/
4.0 PointsA
disadvantage of formalization in organization structure is:A. Decision
making is at a faster paceB. Formalized
structure is associated with increased motivation and job satisfactionC. Strategic
decision making occurs oftenD. Reduced
innovativeness occurs because employees are used to behaving in a certain
mannerAnswer
Key:Question
2 of 250.0/
4.0 PointsDespite
potential benefits, the disadvantages of a matrix structure include which of
the following?:In
A. Power struggles or turf wars among managers are lessened, taking away an
important source of new ideas and innovation.B. Managers
will spend less effort coordinating their work, believing that someone else can
pick-up the slack.C. Role
ambiguity or role conflict is very lowD. There
is potential for interpersonal conflict with team members as well as with
leadersAnswer
Key:Question
3 of 254.0/
4.0 PointsOrganizational
change can take the form of which of the following?:A. Structure,
strategy, policies, or cultureB. Change
should be planned on quarterly basis and measured for progressC. Fundamentally,
organizational change is a process that involved effective products or servicesD. Change
should moderate so as to not disrupt corporate cultural norms.Answer
Key:Question
4 of 254.0/
4.0 PointsOrganizational
culture is related to the POLC function of:A. PlanningB. OrganizingC. LeadingD. ControllingAnswer
Key:Question
5 of 254.0/
4.0 PointsIt
is more common to see rewards tied to performance indicators as opposed to
seniority or loyalty in companies whose cultures are:A. AggressiveB. InnovativeC. Outcome-orientedD. Team-orientedAnswer
Key:Question
6 of 254.0/
4.0 PointsThe
primary reason managers who start a new job fail, or either voluntarily leave
or are fired, report not being able to:A. Form
effective relationship with colleaguesB. The
company did not have a systematic approach to on boardingC. Did
not seek feedbackD. Did
not gain understanding of whether their behavior fit with the company culture.Answer
Key:Question
7 of 254.0/
4.0 PointsMySpace,
Facebook, and LinkedIn are examples of:A.Websites
for everyoneB.Tools
for the organization to learn about the employeesC.Social
networksD.Invisible
networksAnswer
Key: Question
8 of 254.0/
4.0 PointsResearch
shows that employees can realize their innovations and make them catch on more
quickly if they are:A. Networked
employeesB. Non-networked
employeesC. Creative
and intelligentD. None
of the aboveAnswer
Key:Question
9 of 254.0/
4.0 PointsIn
the POLC framework, social networks are a key ingredient in the component:A. PlanningB. OrganizingC. LeadingD. ControllingAnswer
Key:Question
10 of 254.0/
4.0 PointsA
network of people outside your control who will enable you to reach key
organizational objectives is called:A. Tactical
networkB. Operational
networkC. Personal
networkD. Strategic
networkAnswer
Key:Question
11 of 250.0/
4.0 PointsAccording
to Goleman, in what way are effective leaders different from ineffective
leaders?: A. They differ in their ability to control the
emotions of othersB. They
differ in years of management experienceC. They
differ in their understanding of other peoples emotionsD. They
differ in their understanding of the mission of the company motivationAnswer
Key:Question
12 of 254.0/
4.0 PointsEmployees
engage in higher levels of conflict when leaders use which of the following
decision making style?A. AuthoritarianB. DemocraticC. Laissez-faireD. Authoritarian
and laissez-faireAnswer
Key:Question
13 of 254.0/
4.0 PointsThe
leadership style that involves employees in the making of important decisions
is:A. Supportive
leadershipB. Participative
leadershipC. Directive
leadershipD. Achievement
oriented leadershipAnswer
Key:Question
14 of 254.0/
4.0 PointsThe
leadership approach that defines the leaders role as serving the needs of
others is called:A. LMXB. Authentic
leadershipC. Servant
leadershipD. Transformational
leadershipAnswer
Key:Question
15 of 254.0/
4.0 PointsMaking
strategic, tactical and operational decisions is an integral part of which
function of the P-O-L-C framework?A. PlanningB. OrganizingC. LeadingD. ControllingAnswer
Key:Question
16 of 254.0/
4.0 PointsKahnemann
and Tversky found that individuals are influenced in making decisions by which
of the following?A. De-escalationB. OverconfidenceC. Decision
biasD. Constructing
biasAnswer
Key:Question
17 of 254.0/
4.0 PointsDespite
its popularity within organizations, group decision making suffers from which
of the following?A. Groups
commonly outperform their best member, which can lead to intra-group rivalries.B. Group
decision making is not a thorough process for some management decisionsC. Groups
can suffer from social isolationD. Groups
may suffer from the tendency to avoid critical evaluation of ideas the group
favorsAnswer
Key:Question
18 of 250.0/
4.0 PointsThe
following statements regarding tall structures in an organization are true
EXCEPT:A. Tall
structures are better at satisfying security needs of employees then in flat
structuresB. Number
of employees reporting to each manager tends to be smaller in tall structures C. Employees feel a greater sense of job
security in tall structuresD.
In all structures, there is a greater level of freedom of action for each
employeeAnswer
Key:Question
19 of 254.0/
4.0 PointsWhy
do employees who participate in planning change efforts tend to have more
positive opinions about the change?A. They
have the opportunity to reject the proposed changeB. They
will have the opportunity to know more than others about the changeC. They
will be able to convince customers the change was the right thing to doD. They
will feel a sense of ownership of planned change and are more likely to be on
board.Answer
Key:Question
20 of 254.0/
4.0 PointsA
company which has a policy such as all pricing decisions of merchandise will
be made at corporate headquarters is likely to have a culture that is:A. AggressiveB. CentralizedC. Outcome-orientedD. Detail-orientedAnswer
Key:Question
21 of 254.0/
4.0 PointsIn
innovation networks, those who prefer to come up with ideas believe that asking
the right questions is more important than having the right answers are called:A. ResearchersB. ExpertsC. ProducersD. Idea
generatorsAnswer
Key:Question
22 of 254.0/
4.0 PointsEthical
decision making guidelines includes which of the following?A. Consider
implications for key personnel only.B. Consider
alternativesC. Establish
consensusD. Consider
the values of the corporationAnswer
Key:Question
23 of 254.0/
4.0 PointsThe
style that involves a high level of manager involvement and is used when
employees are highly motivated but have limited skills is:A. Telling/directingB. Selling/coachingC. Participating/supportingD. DelegatingAnswer
Key:Question
24 of 254.0/
4.0 PointsGroupthink
is characterized by which of the following symptoms?A. InvulnerabilityB. Collective
modelingC. NGT
is used more often than it shouldD. Stereotyped
views of out-groups are seen when groups discount rivals abilities to make
effective responsesAnswer
Key:Question
25 of 254.0/
4.0 PointsThe
tendency to accept the first alternative that meets minimum criteria is called:A. Bounded
rationality modelB. Intuitive
decision-making modelC. SatisficeD. Analysis
paralysisAnswer
Key:
