Question 1
Small groups appear to perform better when it comes to
________.
getting diverse input into a problem
finding facts
speed of performing tasks
problem solving
2 points
Question 2
According to Maslow, a person stranded on a desert island
would ________ before he or she worried about making weapons.
establish his or her status on the island
start a family
build a house
look for other people
2 points
Question 3
Which leadership style tends to centralize authority and
make unilateral decisions?
cultural style
democratic style
autocratic style
laissez-faire style
2 points
Question 4
Which is the best summary of goal-setting theory?
Goals make no difference in performance.
Always make your goals a bit higher than you can reach.
Specific goals increase performance.
Easy goals make for happier employees.
2 points
Question 5
________ assumes that employees have little ambition,
dislike work, and avoid responsibility.
Belongingness Need Theory
Theory X
Theory Y
Self-actualization Need Theory
2 points
Question 6
Of the following, which is NOT thought to be an advantage of
teams within an organization?
more innovation
employee job satisfaction
increased organizational coherence
new products developed faster at lower costs
2 points
Question 7
The “two pizza” rule states that the best teams
should be small enough so that they can be satisfied with no more than two
pizzas.
True
False
2 points
Question 8
Rishi’s boss encourages employees to participate in the
decision-making process but does not give them complete freedom to do as they
like. She has this kind of leadership style.
laissez-faire
monarchial
democratic
autocratic
2 points
Question 9
Maslow sees food as being on the same level of need as which
of the following?
self-esteem
personal safety
sex
companionship
2 points
Question 10
Individuals within a group ________.
never play more than one role
always play more than one role
never play the same role for long
frequently play more than one role
2 points
Question 11
The promise of behavioral theories of leadership held that
this would be possible.
being able to train a person to be leader
eliminating ineffective leaders
explaining why successful leaders were successful
picking a leader out of crowd
2 points
Question 12
Leaders are ________.
the final step in the leadership process.
individual people who study the leadership process.
individual people, while leadership is a process
the first step in the leadership process
2 points
Question 13
In the situational leadership theory (SLT), readiness is
defined as ________ to perform a task.
the willingness
the motivation one has
both the ability and willingness
the ability
2 points
Question 14
The key to motivation, according to Maslow, is to identify
________.
higher-order needs first
lower-order needs last
a person’s level in the needs hierarchy
a person’s most important level in the needs hierarchy
2 points
Question 15
Which three needs are recognized in McClelland’s three-needs
theory?
power, comfort, stimulation
achievement, power, security
security, self-interest, affiliation
achievement, power, affiliation
2 points
Question 16
Because leading is one of the four basic managerial
functions, ________ leaders.
some managers should be
some managers are
all managers should be
all managers are
2 points
Question 17
One of the keys to being a good team leader is to know when
to leave a team alone.
True
False
2 points
Question 18
Large groups appear to perform better when the goal of the
group is to ________.
create consensus on a new product
interpret facts
find facts
solve problems quickly
2 points
Question 19
McClelland’s most influential need is the ________.
need for affiliation
need for achievement
need for power
need for recognition
2 points
Question 20
As a group expands, individual productivity tends to
decline.
True
False
2 points
Question 21
Groups tend to go through five stages as they develop.
True
False
2 points
Question 22
In the norming stage of group development, the group becomes
cohesive.
True
False
2 points
Question 23
During a recent meeting, a shouting match arose between a
design manager and a marketing representative about a marketing plan for a new
product. This team seems to be at the ________ stage of group development.
forming
storming
norming
conflict
2 points
Question 24
Compensation plans based on employee output or productivity
are referred to as ________.
equity plus methods
give-back programs.
prize time programs
pay-for-performance programs
2 points
Question 25
Which of the following is a lower-order need in Maslow’s
hierarchy?
personal safety
independence
love
self-worth
2 points
Question 26
A manager with a Theory X view of human nature would
________.
be likely to let workers work independently
allow workers to monitor themselves
trust his or her workers
be unlikely to allow workers to work independently
2 points
Question 27
This stage involves the most conflict during the entire
group development process.
norming
storming
performing
forming
2 points
Question 28
Maslow believes that higher-order needs ________.
are satisfied first
are satisfied most often
are satisfied externally
are satisfied internally
2 points
Question 29
Theory Y assumes that people inherently ________.
are unhappy
are driven by fear
don’t trust one another
want to control their own destiny
2 points
Question 30
A difficult skill for a team leader to learn is knowing when
to ________ the team.
intervene with
show interest in
abandon
trust
2 points
Question 31
Al is given two different “top priorities” from
two different managers. Al is experiencing ________.
role conflict
role reversal
personal conflict
efficiency conflict
2 points
Question 32
According to Herzberg, in order to provide employees with
job satisfaction, managers should concentrate on ________.
achievement and recognition
salary and status
working conditions
security
2 points
Question 33
Situational leadership theory (SLT) states that an R1 worker
who is unable and unwilling to perform a task responds best to a telling
leadership style.
True
False
2 points
Question 34
Goal-setting theory states that having specific goals
improves performance.
True
False
2 points
Question 35
According to Herzberg, what controls satisfaction and
motivation?
both intrinsic and extrinsic factors
extrinsic factors
extrinsic and security factors
intrinsic factors
2 points
Question 36
Permanent work groups are not likely to go through this
stage.
adjourning
forming
storming
norming
2 points
Question 37
Monica’s boss allows her to make any decision she thinks is
important on the spot without consulting anyone. Monica’s boss has this kind of
leadership style.
autocratic style
hands-on style
laissez-faire style
democratic style
2 points
Question 38
An individual who wants to buy a home in a neighborhood with
a low crime rate is satisfying which need?
physiological
esteem
safety
self-actualization
2 points (Extra Credit)
Question 39
The ________ stage of the group development process is
complete when members begin to think of themselves as part of a group.
norming
performing
forming
storming
2 points
Question 40
In the group development process, the group carries out its
primary work during this stage.
norming
performing
storming
forming
2 points
Question 41
A theory that suggests that employees compare their inputs
and outputs from a job to the ratio of relevant others is known as ________.
equity theory
action motivation
reinforcement theory
goal setting
2 points
Question 42
Behavioral theories of leadership focused on ________.
who effective leaders were
what characteristics effective leaders had
what effective leaders did
how to identify effective leaders
2 points
Question 43
Most workers learn what is expected from them on the job
from group ________.
cohesiveness
norms
roles
size
2 points
Question 44
Group norms typically are established ________.
informally by the entire group
in the official organizational bylaws
by organizational leadership
formally by group leaders
2 points
Question 45
Which of the following is thought to best motivate
professionals?
high pay
status and power within the organization
challenging problems and important work
short hours and good working conditions
2 points
Question 46
This kind of work group brings individuals together from
different work disciplines with different knowledge and skills.
command group
formal group
cross-functional team
self-managed team
2 points
Question 47
What does Fiedler’s least-preferred coworker questionnaire
measure?
the most effective leadership style
the most common leadership style among all leaders
leadership style of respondents who took the test
the least effective leadership style
2 points
Question 48
On a pro football team, empowerment might manifest itself in
which of the following?
more complicated plays and formations on the field
coach-to-helmet communication systems
players getting larger salaries
a player changing a planned play on the field
2 points
Question 49
Maslow argued that each level in the needs hierarchy must be
substantially satisfied before the next becomes dominant.
True
False
2 points
Question 50
Formal groups ________.
include people who share a common interest
include people who eat lunch together each day
meet at a regular time and place
are defined by an organization’s structure
2 points
Question 51
According to Herzberg, which kind of characteristics are
most closely associated with job dissatisfaction?
the goals of the job
intrinsic things that come from within themselves
lack of advancement
extrinsic things that come from the outside Question 1Small groups appear to perform better when it comes to
________. getting diverse input into a problem finding facts speed of performing tasks problem solving2 points Question 2According to Maslow, a person stranded on a desert island
would ________ before he or she worried about making weapons. establish his or her status on the island start a family build a house look for other people2 points Question 3Which leadership style tends to centralize authority and
make unilateral decisions? cultural style democratic style autocratic style laissez-faire style2 points Question 4Which is the best summary of goal-setting theory? Goals make no difference in performance. Always make your goals a bit higher than you can reach. Specific goals increase performance. Easy goals make for happier employees.2 points Question 5________ assumes that employees have little ambition,
dislike work, and avoid responsibility. Belongingness Need Theory Theory X Theory Y Self-actualization Need Theory2 points Question 6Of the following, which is NOT thought to be an advantage of
teams within an organization? more innovation employee job satisfaction increased organizational coherence new products developed faster at lower costs2 points Question 7The “two pizza” rule states that the best teams
should be small enough so that they can be satisfied with no more than two
pizzas.TrueFalse2 points Question 8Rishi’s boss encourages employees to participate in the
decision-making process but does not give them complete freedom to do as they
like. She has this kind of leadership style. laissez-faire monarchial democratic autocratic2 points Question 9Maslow sees food as being on the same level of need as which
of the following? self-esteem personal safety sex companionship2 points Question 10Individuals within a group ________. never play more than one role always play more than one role never play the same role for long frequently play more than one role2 points Question 11The promise of behavioral theories of leadership held that
this would be possible. being able to train a person to be leader eliminating ineffective leaders explaining why successful leaders were successful picking a leader out of crowd2 points Question 12Leaders are ________. the final step in the leadership process. individual people who study the leadership process. individual people, while leadership is a process the first step in the leadership process2 points Question 13In the situational leadership theory (SLT), readiness is
defined as ________ to perform a task. the willingness the motivation one has both the ability and willingness the ability2 points Question 14The key to motivation, according to Maslow, is to identify
________. higher-order needs first lower-order needs last a person’s level in the needs hierarchy a person’s most important level in the needs hierarchy2 points Question 15Which three needs are recognized in McClelland’s three-needs
theory? power, comfort, stimulation achievement, power, security security, self-interest, affiliation achievement, power, affiliation2 points Question 16Because leading is one of the four basic managerial
functions, ________ leaders. some managers should be some managers are all managers should be all managers are2 points Question 17One of the keys to being a good team leader is to know when
to leave a team alone.TrueFalse2 points Question 18Large groups appear to perform better when the goal of the
group is to ________. create consensus on a new product interpret facts find facts solve problems quickly2 points Question 19McClelland’s most influential need is the ________. need for affiliation need for achievement need for power need for recognition2 points Question 20As a group expands, individual productivity tends to
decline.TrueFalse2 points Question 21Groups tend to go through five stages as they develop.TrueFalse2 points Question 22In the norming stage of group development, the group becomes
cohesive.TrueFalse2 points Question 23During a recent meeting, a shouting match arose between a
design manager and a marketing representative about a marketing plan for a new
product. This team seems to be at the ________ stage of group development. forming storming norming conflict2 points Question 24Compensation plans based on employee output or productivity
are referred to as ________. equity plus methods give-back programs. prize time programs pay-for-performance programs2 points Question 25Which of the following is a lower-order need in Maslow’s
hierarchy? personal safety independence love self-worth2 points Question 26A manager with a Theory X view of human nature would
________. be likely to let workers work independently allow workers to monitor themselves trust his or her workers be unlikely to allow workers to work independently2 points Question 27This stage involves the most conflict during the entire
group development process. norming storming performing forming2 points Question 28Maslow believes that higher-order needs ________. are satisfied first are satisfied most often are satisfied externally are satisfied internally2 points Question 29Theory Y assumes that people inherently ________. are unhappy are driven by fear don’t trust one another want to control their own destiny2 points Question 30A difficult skill for a team leader to learn is knowing when
to ________ the team. intervene with show interest in abandon trust2 points Question 31Al is given two different “top priorities” from
two different managers. Al is experiencing ________. role conflict role reversal personal conflict efficiency conflict2 points Question 32According to Herzberg, in order to provide employees with
job satisfaction, managers should concentrate on ________. achievement and recognition salary and status working conditions security2 points Question 33Situational leadership theory (SLT) states that an R1 worker
who is unable and unwilling to perform a task responds best to a telling
leadership style.TrueFalse2 points Question 34Goal-setting theory states that having specific goals
improves performance.TrueFalse2 points Question 35According to Herzberg, what controls satisfaction and
motivation? both intrinsic and extrinsic factors extrinsic factors extrinsic and security factors intrinsic factors2 points Question 36Permanent work groups are not likely to go through this
stage. adjourning forming storming norming2 points Question 37Monica’s boss allows her to make any decision she thinks is
important on the spot without consulting anyone. Monica’s boss has this kind of
leadership style. autocratic style hands-on style laissez-faire style democratic style2 points Question 38An individual who wants to buy a home in a neighborhood with
a low crime rate is satisfying which need? physiological esteem safety self-actualization2 points (Extra Credit)
Question 39The ________ stage of the group development process is
complete when members begin to think of themselves as part of a group. norming performing forming storming2 points Question 40In the group development process, the group carries out its
primary work during this stage. norming performing storming forming2 points Question 41A theory that suggests that employees compare their inputs
and outputs from a job to the ratio of relevant others is known as ________. equity theory action motivation reinforcement theory goal setting2 points Question 42Behavioral theories of leadership focused on ________. who effective leaders were what characteristics effective leaders had what effective leaders did how to identify effective leaders2 points Question 43Most workers learn what is expected from them on the job
from group ________. cohesiveness norms roles size2 points Question 44Group norms typically are established ________. informally by the entire group in the official organizational bylaws by organizational leadership formally by group leaders2 points Question 45Which of the following is thought to best motivate
professionals? high pay status and power within the organization challenging problems and important work short hours and good working conditions2 points Question 46This kind of work group brings individuals together from
different work disciplines with different knowledge and skills. command group formal group cross-functional team self-managed team2 points Question 47What does Fiedler’s least-preferred coworker questionnaire
measure? the most effective leadership style the most common leadership style among all leaders leadership style of respondents who took the test the least effective leadership style2 points Question 48On a pro football team, empowerment might manifest itself in
which of the following? more complicated plays and formations on the field coach-to-helmet communication systems players getting larger salaries a player changing a planned play on the field2 points Question 49Maslow argued that each level in the needs hierarchy must be
substantially satisfied before the next becomes dominant.TrueFalse2 points Question 50Formal groups ________. include people who share a common interest include people who eat lunch together each day meet at a regular time and place are defined by an organization’s structure2 points Question 51According to Herzberg, which kind of characteristics are
most closely associated with job dissatisfaction? the goals of the job intrinsic things that come from within themselves lack of advancement extrinsic things that come from the outside
