Question 1
2 out of 2 points
Which of the following would be considered employee
involvement?
Correct
All of these statements are considered employee involvement.
Question 2
0 out of 2 points
Mental models are __________ that guide perceptions and
behavior.
Question 3
2 out of 2 points
Which discipline has provided organizational behavior with
much of its theoretical foundation for team dynamics, organizational power, and
organizational socialization?
Question 4
0 out of 2 points
Goal setting influences employee behavior and performance
mainly by improving:
Question 5
2 out of 2 points
Which ‘Big Five’ personality dimension is most valuable for
predicting job performance?
Question 6
2 out of 2 points
Organizational commitment refers to an employee’s
contractual obligation to provide a minimum amount of time and effort to the
organization in return for a fair day’s pay from the organization.
Question 7
2 out of 2 points
Employee involvement tends to have which of the following
benefits in decision making?
Question 8
2 out of 2 points
Competencies relate most closely to which element in the
MARS model of behavior and performance?
Question 9
2 out of 2 points
Incongruence between a company’s dominant values and an
employee’s values is known to:
Question 10
2 out of 2 points
Social Cognitve Theory states that:
Question 11
2 out of 2 points
In the section on cross-cultural values, the textbook warns
that:
Question 12
0 out of 2 points
The highest level need in Maslow’s Hierarchy of Needs is:
Question 13
2 out of 2 points
_______ is a conscious process of making choices among one
or more alternatives with the intention of moving toward some desired state of
affairs.
Question 14
0 out of 2 points
Employees are empowered when they:
Question 15
0 out of 2 points
Social identity theory says that:
Question 16
2 out of 2 points
The process of assigning traits to people based on their
membership in a social category refers to:
Selected Answer:
IncorrectE.
is important only for the managers of an organization.
Question 18
2 out of 2 points
Stable, long-lasting beliefs about what is important in a
variety of situations are:
Question 19
0 out of 2 points
Which of these represent the final step in the rational
choice decision making process?
Question 20
2 out of 2 points
Ethics is most closely related to:
Question 21
2 out of 2 points
Needs Hierarchy Theory includes all of the following
concepts EXCEPT:
Question 22
2 out of 2 points
Anger, fear, joy and sadness represent:
Question 23
2 out of 2 points
According to the EVLN model, people who are dissatisfied
with their jobs might:
Question 24
2 out of 2 points
Emotional intelligence is best described as:
Question 25
0 out of 2 points
The Four-drive Theory is based on the idea that:
Question 26
2 out of 2 points
Companies ‘manage’ knowledge by:
Question 27
0 out of 2 points
Empowerment does which of the following?
Question 28
2 out of 2 points
Which of the following refers to the process of receiving
information about and making sense of the world around us?
Question 29
0 out of 2 points
Which of the following identifies the four factors that
directly influence individual behavior and performance?
Question 30
2 out of 2 points
People are consciously aware of most emotions they
experience.
Question 31
2 out of 2 points
Stress is best described as:
Question 32
2 out of 2 points
Emotions are brief events or “episodes”.
Question 33
2 out of 2 points
The ability to perceive and express emotion, assimilate
emotion in thought, understand and reason with emotion, and regulate emotion in
oneself and others is called:
The rational decision making model begins with:
Question 35
0 out of 2 points
Which of these statements about the field of Organizational
Behavior (OB) is FALSE?
Question 36
2 out of 2 points
Motivation refers to the forces within a person the affect:
Question 37
0 out of 2 points
Performance-based rewards have been criticized on the
grounds that:
Question 38
2 out of 2 points
Aptitudes, skills, and competencies all fall under which of
the following concepts?
Question 39
0 out of 2 points
Conflict between required and true emotions is called emotional
intelligence
Question 40
2 out of 2 points
Competencies include:
Question 41
2 out of 2 points
Motivation affects a person’s ______ of voluntary behavior
Question 42
0 out of 2 points
Shawna is dissatisfied with her boss for not supporting her
work or recognizing her job performance. In spite of these problems, Shawna
does not complain and does not intend to move elsewhere. Instead, she maintains
her level of work effort and hopes the company will eventually correct these
problems. According to the EVLN model, Shawna is mainly engaging in:
McShane – Chapter 04 #112
Page 105
Question 43
2 out of 2 points
Which of the following refers to goal-directed activities
under the individual’s control that support organizational objectives?
Question 44
0 out of 2 points
Moods are less intense emotional states that are not
directed toward anything in particular.
Question 45
0 out of 2 points
Which of these factors directly influences an employee’s
voluntary behavior and performance?
Question 46
2 out of 2 points
The uncomfortable tension felt when our behavior and
attitudes are inconsistent with each other is called:
Question 47
2 out of 2 points
Which of these is considered a work/life balance initiative
to minimize stress?
Selected Answer:
Correct
All of these statements describe a family-friendly or
work/life initiative to minimize stress
Correct Answer:
Correct
All of these statements describe a family-friendly or
work/life initiative to minimize stress
Question 48
2 out of 2 points
Emotions are communications to ourselves, which serve to put
us in a state of readiness
Question 49
0 out of 2 points
To increase an employee’s feelings of experienced
responsibility, we would:
Question 50
2 out of 2 points
Your boss is usually able to calm employees when they are
upset and to get staff enthusiastic about an otherwise mundane activity. This
ability probably means that your boss has:
Question 12 out of 2 pointsWhich of the following would be considered employee
involvement? Correct All of these statements are considered employee involvement.Question 20 out of 2 pointsMental models are __________ that guide perceptions and
behavior. Question 32 out of 2 pointsWhich discipline has provided organizational behavior with
much of its theoretical foundation for team dynamics, organizational power, and
organizational socialization?Question 40 out of 2 pointsGoal setting influences employee behavior and performance
mainly by improving: Question 52 out of 2 pointsWhich ‘Big Five’ personality dimension is most valuable for
predicting job performance? Question 62 out of 2 pointsOrganizational commitment refers to an employee’s
contractual obligation to provide a minimum amount of time and effort to the
organization in return for a fair day’s pay from the organization. Question 72 out of 2 pointsEmployee involvement tends to have which of the following
benefits in decision making?Question 82 out of 2 pointsCompetencies relate most closely to which element in the
MARS model of behavior and performance? Question 92 out of 2 pointsIncongruence between a company’s dominant values and an
employee’s values is known to: Question 102 out of 2 pointsSocial Cognitve Theory states that: Question 112 out of 2 pointsIn the section on cross-cultural values, the textbook warns
that: Question 120 out of 2 pointsThe highest level need in Maslow’s Hierarchy of Needs is: Question 132 out of 2 points_______ is a conscious process of making choices among one
or more alternatives with the intention of moving toward some desired state of
affairs. Question 140 out of 2 pointsEmployees are empowered when they: Question 150 out of 2 pointsSocial identity theory says that: Question 162 out of 2 pointsThe process of assigning traits to people based on their
membership in a social category refers to: Selected Answer: IncorrectE. is important only for the managers of an organization.Question 182 out of 2 pointsStable, long-lasting beliefs about what is important in a
variety of situations are: Question 190 out of 2 pointsWhich of these represent the final step in the rational
choice decision making process? Question 202 out of 2 pointsEthics is most closely related to: Question 212 out of 2 pointsNeeds Hierarchy Theory includes all of the following
concepts EXCEPT: Question 222 out of 2 pointsAnger, fear, joy and sadness represent: Question 232 out of 2 pointsAccording to the EVLN model, people who are dissatisfied
with their jobs might: Question 242 out of 2 pointsEmotional intelligence is best described as: Question 250 out of 2 pointsThe Four-drive Theory is based on the idea that: Question 262 out of 2 pointsCompanies ‘manage’ knowledge by: Question 270 out of 2 pointsEmpowerment does which of the following? Question 282 out of 2 pointsWhich of the following refers to the process of receiving
information about and making sense of the world around us? Question 290 out of 2 pointsWhich of the following identifies the four factors that
directly influence individual behavior and performance? Question 302 out of 2 pointsPeople are consciously aware of most emotions they
experience. Question 312 out of 2 pointsStress is best described as:Question 322 out of 2 pointsEmotions are brief events or “episodes”. Question 332 out of 2 pointsThe ability to perceive and express emotion, assimilate
emotion in thought, understand and reason with emotion, and regulate emotion in
oneself and others is called: The rational decision making model begins with: Question 350 out of 2 pointsWhich of these statements about the field of Organizational
Behavior (OB) is FALSE? Question 362 out of 2 pointsMotivation refers to the forces within a person the affect:Question 370 out of 2 pointsPerformance-based rewards have been criticized on the
grounds that: Question 382 out of 2 pointsAptitudes, skills, and competencies all fall under which of
the following concepts? Question 390 out of 2 pointsConflict between required and true emotions is called emotional
intelligenceQuestion 402 out of 2 pointsCompetencies include: Question 412 out of 2 pointsMotivation affects a person’s ______ of voluntary behaviorQuestion 420 out of 2 pointsShawna is dissatisfied with her boss for not supporting her
work or recognizing her job performance. In spite of these problems, Shawna
does not complain and does not intend to move elsewhere. Instead, she maintains
her level of work effort and hopes the company will eventually correct these
problems. According to the EVLN model, Shawna is mainly engaging in: McShane – Chapter 04 #112
Page 105Question 432 out of 2 pointsWhich of the following refers to goal-directed activities
under the individual’s control that support organizational objectives? Question 440 out of 2 pointsMoods are less intense emotional states that are not
directed toward anything in particular.Question 450 out of 2 pointsWhich of these factors directly influences an employee’s
voluntary behavior and performance? Question 462 out of 2 pointsThe uncomfortable tension felt when our behavior and
attitudes are inconsistent with each other is called: Question 472 out of 2 pointsWhich of these is considered a work/life balance initiative
to minimize stress? Selected Answer: Correct All of these statements describe a family-friendly or
work/life initiative to minimize stressCorrect Answer: Correct All of these statements describe a family-friendly or
work/life initiative to minimize stressQuestion 482 out of 2 pointsEmotions are communications to ourselves, which serve to put
us in a state of readinessQuestion 490 out of 2 pointsTo increase an employee’s feelings of experienced
responsibility, we would: Question 502 out of 2 pointsYour boss is usually able to calm employees when they are
upset and to get staff enthusiastic about an otherwise mundane activity. This
ability probably means that your boss has:
