Question 1 of 25Environmental scanning is a:A.Planning process B.Organizing process C.Leading process D.Controlling process Question 2 of 25Conscientiousness is the one personality trait that uniformly predicts:A.How highly adaptable to change a person is B.How highly motivated a person is to learn a new skill C.How highly detailed a person will be D.How highly performance oriented a person will be Question 3 of 25Why should managers understand how visual perception may be biased?A.Managers have a tendency to compare and contrast objects and people to each other. B.Managers are prone to errors and biases when perceiving themselves. C.Managers rely on their visual perception to form their opinions about people and objects around them.D.Bias in visual perception tends to interfere with the management process. Question 4 of 25How we perceive others will shape our behavior, which in turn:A.Will shape the behavior of the person we are interacting with B.Will lead to undue success or failure C.May lead to wrong inferences about objects in our environment D.Will lead to generalizations
Question 5 of 25Exit interviews are often conducted by:A.Employee manager B.Human resources representative C.Outside consultants D.Top management Question 6 of 25Managers need to consider the individual and the situation when making:A.Organizing decisions about the job B.Leading decisions about the organization C.Controlling decisions about the departments D.Planning decisions about the strategies of the company Question 7 of 25Motivating employees is a managerial function of:A.Leading B.Controlling C.Organizing D.Planning Question 8 of 25How much of a managers time is spent communicating?A.10-25% B.25-50% C.50-90% D.90-100% Question 9 of 25A downside of the office grapevine is:A.Information is not accurate B.Managers do not participate in the exchange of information C.The grapevine lacks a specific sender D.The informal structure hinders communication Question 10 of 25Stories can serve to reinforce and perpetuate an organizations culture, which is part of the POLC function of :A.Planning B.Organizing C.Leading D.Controlling Question 11 of 25According to one study, what percent of a receivers comprehension of a message is based on the senders actual words?A.3% B.5% C.7% D.10% Question 12 of 25Which of the following is not an example of a medium rich communication channel?A.Handheld devices B.Blogs C.Written letters and memos D.Legal documents
Question 13 of 25Communication within an organization flows:A.Upward B.Downward C.Lateral D.Many directions Question 14 of 25How groups function has important implications for organizational:A.Hierarchy B.Mission and vision C.POLC function D.Productivity Question 15 of 25Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of:A.Forming B.Storming C.Norming D.Performing Question 16 of 25An ideal time to host a social or team-building event is at the stage ofA.Forming B.Storming C.Norming D.Performing
Question 17 of 25The tendency of individuals to put in less effort when working in a group context is called:A.Groupthink B.Cohesion C.Punctuated equilibrium D.Ringelmann effect Question 18 of 25Teams that individuals from different parts of the organization are called:A.Task force B.Product development teams C.Cross-functional teams D.Virtual teams Question 19 of 25Pooled interdependence exists when:A.Team members may work independently and simply combine their efforts to create the teams output B.If one persons output becomes another persons input C.When the team decides they should work together on each phase of a project D.The reward that an individual receives depends on the performance of others. Question 20 of 25A key consideration when forming a team is to understand the personality traits needed before starting the selection process as well as the team members:A.KSAs B.Potential C.Leadership traits D.Work ethic
Question 21 of 25The implications of the ERG theory is that we need to recognize which of the following?A.The multiple needs that may be driving an individual at a given point B.Understand group behaviors C.Job design is critical to motivation D.How to reward employees better Question 22 of 25Job design is one of the many organizational design decisions managers must make when engaged in the POLC function of:A.Planning B.Organizing C.Leading D.Controlling Question 23 of 25Controls can cost the organization throughA.decentralized decision-making. B.opportunity recognition. C.botched implementation. D.layoffs Question 24 of 25One of four top mistakes companies appear to make regarding how to set and use non-financial controls effectively isA.not to link control to customer demands. B.failing to validate the link between non-financial control and financial control. C.failing to set appropriate performance targets. D.failing to set goals too high Question 25 of 25One way to help employees connect with the people and things that will help them achieve their professional goals is to:A.Develop goals that stretch their ability B.Give them assignments that are engaging C.Connect people with mentors and help them build networks D.Promote deserving employees Question 1 of 25Environmental scanning is a:A.Planning process B.Organizing process C.Leading process D.Controlling process Question 2 of 25Conscientiousness is the one personality trait that uniformly predicts:A.How highly adaptable to change a person is B.How highly motivated a person is to learn a new skill C.How highly detailed a person will be D.How highly performance oriented a person will be Question 3 of 25Why should managers understand how visual perception may be biased?A.Managers have a tendency to compare and contrast objects and people to each other. B.Managers are prone to errors and biases when perceiving themselves. C.Managers rely on their visual perception to form their opinions about people and objects around them.D.Bias in visual perception tends to interfere with the management process. Question 4 of 25How we perceive others will shape our behavior, which in turn:A.Will shape the behavior of the person we are interacting with B.Will lead to undue success or failure C.May lead to wrong inferences about objects in our environment D.Will lead to generalizationsQuestion 5 of 25Exit interviews are often conducted by:A.Employee manager B.Human resources representative C.Outside consultants D.Top management Question 6 of 25Managers need to consider the individual and the situation when making:A.Organizing decisions about the job B.Leading decisions about the organization C.Controlling decisions about the departments D.Planning decisions about the strategies of the company Question 7 of 25Motivating employees is a managerial function of:A.Leading B.Controlling C.Organizing D.Planning Question 8 of 25How much of a managers time is spent communicating?A.10-25% B.25-50% C.50-90% D.90-100% Question 9 of 25A downside of the office grapevine is:A.Information is not accurate B.Managers do not participate in the exchange of information C.The grapevine lacks a specific sender D.The informal structure hinders communication Question 10 of 25Stories can serve to reinforce and perpetuate an organizations culture, which is part of the POLC function of :A.Planning B.Organizing C.Leading D.Controlling Question 11 of 25According to one study, what percent of a receivers comprehension of a message is based on the senders actual words?A.3% B.5% C.7% D.10% Question 12 of 25Which of the following is not an example of a medium rich communication channel?A.Handheld devices B.Blogs C.Written letters and memos D.Legal documentsQuestion 13 of 25Communication within an organization flows:A.Upward B.Downward C.Lateral D.Many directions Question 14 of 25How groups function has important implications for organizational:A.Hierarchy B.Mission and vision C.POLC function D.Productivity Question 15 of 25Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of:A.Forming B.Storming C.Norming D.Performing Question 16 of 25An ideal time to host a social or team-building event is at the stage ofA.Forming B.Storming C.Norming D.PerformingQuestion 17 of 25The tendency of individuals to put in less effort when working in a group context is called:A.Groupthink B.Cohesion C.Punctuated equilibrium D.Ringelmann effect Question 18 of 25Teams that individuals from different parts of the organization are called:A.Task force B.Product development teams C.Cross-functional teams D.Virtual teams Question 19 of 25Pooled interdependence exists when:A.Team members may work independently and simply combine their efforts to create the teams output B.If one persons output becomes another persons input C.When the team decides they should work together on each phase of a project D.The reward that an individual receives depends on the performance of others. Question 20 of 25A key consideration when forming a team is to understand the personality traits needed before starting the selection process as well as the team members:A.KSAs B.Potential C.Leadership traits D.Work ethicQuestion 21 of 25The implications of the ERG theory is that we need to recognize which of the following?A.The multiple needs that may be driving an individual at a given point B.Understand group behaviors C.Job design is critical to motivation D.How to reward employees better Question 22 of 25Job design is one of the many organizational design decisions managers must make when engaged in the POLC function of:A.Planning B.Organizing C.Leading D.Controlling Question 23 of 25Controls can cost the organization throughA.decentralized decision-making. B.opportunity recognition. C.botched implementation. D.layoffs Question 24 of 25One of four top mistakes companies appear to make regarding how to set and use non-financial controls effectively isA.not to link control to customer demands. B.failing to validate the link between non-financial control and financial control. C.failing to set appropriate performance targets. D.failing to set goals too high Question 25 of 25One way to help employees connect with the people and things that will help them achieve their professional goals is to:A.Develop goals that stretch their ability B.Give them assignments that are engaging C.Connect people with mentors and help them build networks D.Promote deserving employees
