OL 600 Milestone One Guidelines and Rubric
Employee Engagement and Retention
Overview
For this first milestone, due in Module Three, you will analyze HR strategic engagement initiatives for attracting, retaining, and rewarding employees. The four critical elements focus on talent acquisition, employee engagement and retention, learning and development, and total rewards.
Scenario
For this milestone, consider the following scenario: Assume the role of a human resources director at a U.S.-based call center that is currently based in the Midwest. The organization plans to expand their call center locations in the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organization has been primarily hiring local talent, many of whom have been relatives of current employees. There are no formalized strategies to address filling positions from a different part of the country or in addressing learning, engagement, or retention needs. As the human resources director, you will create a strategic HR plan that addresses goals related to your organizations growth. The plan should have an influence across the organization to be successful.
Prompt
Refer to the chapter readings and module resources to support your responses to each of the four critical elements below. Carefully read and address each critical element as written, using detailed and informative analysis that conveys critical thinking. The four critical elements are aligned to the people technical competency within the HR knowledge domain.
Specifically, the following critical elements must be addressed:
Talent Acquisition: Determine appropriate strategies for acquiring qualified talent and explain how the strategies support organizational goals.
Employee Engagement and Retention: Determine appropriate employee engagement strategies and explain how this approach will increase retention.
Learning and Development: Determine learning and development opportunities aimed toward attracting and retaining qualified talent within the organization.
Total Rewards: Identify appropriate total rewards strategies to increase employee retention and explain how these strategies support the goals of the organization.
