3.2 Action Required:
Required Readings:
Chapter 4: Entering and Contracting
Chapter 5: Diagnosing
TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and
change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13
9781133190455 (print), ISBN#: 13 9781285800967 (e-text).
Recommended Readings:
Qurashi, Mubashir & Qureshi, Amber. (2013). Dilemma in Relationship of Consultant and
Client 1. 14. 10.9790/487X-143109113.
https://www.researchgate.net/publication/315220314_Dilemma_in_Relationship_of_Con
sultant_and_Client_1
McFillen, James & ONeil, Deborah & Balzer, William & Varney, Glenn. (2012).
Organizational Diagnosis: An Evidence-based Approach. Journal of Change
Management. 13. 1-24. 10.1080/14697017.2012.679290.
https://www.researchgate.net/publication/239796277_Organizational_Diagnosis_An_Evi
dence-based_Approach
Kumari, N. (2018). Organizational Diagnosis: A Case of Infosys, India. The Journal of
Asian Finance, Economics and Business, 5(1), 53
62. https://doi.org/10.13106/JAFEB.2018.VOL5.NO1.53
3.3 Test your Knowledge (Question):
1. Discuss some of the issues organizations face when entering or
contracting for OD process.
2. Discuss the importance of OD intervention proposals in addressing and
avoiding the issues associated with entering an OD consultation relationship.
3. Briefly explain Open Model systems and provide examples.
4. Discuss the importance of diagnosis in the OD process.
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