You should answer one question from the following:

QUESTION 1

To what extent is it possible for management to control knowledge work and innovation in knowledge-intensive organisations?

QUESTION 2

Critically evaluate the value and risks of informal social networks, such as communities of practice, and cross-community, boundary spanning activities in knowledge innovation processes.

QUESTION 3
Critically evaluate the benefits and limitations of utilising information and communication technologies (ICT) in knowledge management processe