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Listening Discussion

Appendix H: Communication Rubric The following is a sample rubric that can be used to score collaboration simulations.

How effectively did you utilize responsive listening in the simulation?

Ineffective 1 Needs Development 2 Proficient 3 Exemplary 4

I forgot to paraphrase what the

other party said. I used

language/tone that could have

come across as

argumentative/judgmental. I

provided unsolicited advice.

I did not use

paraphrasing as much

as I could have and/or

my paraphrasing was

not accurate and

tended to be long

winded. I did not use

clarifying questions. I

forgot to summarize

the overall

goals/concerns of

conversation.

I occasionally used

paraphrasing that was

accurate and brief. I

reflected on the

person’s feelings before

speaking. I used many

clarifying questions

throughout. I

summarized the overall

goals/concerns of

conversation.

I used paraphrasing

that was accurate and

brief at appropriate

intervals (i.e., not

interrupting or

dominating). I reflected

on the person’s feelings

before speaking. I used

some clarifying

questions appropriately

throughout. I

summarized the overall

goals/concerns of

conversation.

How effectively did you utilize follow?up questioning in the simulation?

Ineffective 1 Needs Development 2 Proficient 3 Exemplary 4

How effectively did you utilize positive turn?taking in the simulation?

Ineffective 1 Needs Development 2 Proficient 3 Exemplary 4

Our conversation was

very one?sided;

dominated by one

person. The other party

rarely spoke, there was

no wait time used.

Interruptions were often

and frequent.

One person dominated

our conversation; limited

back?and?forth exchanges

were had. Inadequate

wait time was used. I

interrupted more than I

should have.

Our conversation could

have been more

balanced; overall there

was a decent amount of

back?and?forth

exchanges. I used

adequate and

appropriate wait time. I

interrupted the other