EFFECTIVE COMMUNICATION
Stand and Deliverã The Exercise: Heres what youll learn The participant will practice skills in quickly and effectively packaging messages using
the techniques offered in this class. The participant will have the opportunity to sharpen his or her skills in applying the
Nichols Two-Things©, Question Opening©, Cold Closing© and Sense Messages techniques in developing and delivering his or her message.
To simulate the type of communication found during staff meetings or task team
meetings, the participant will have a brief period of time to prepare his or her message. The Exercise: Heres what youll do You will present your Stand & Deliver© to your group on a Fun Topic. Maximum time for talk: one minute The Exercise: Order of presentation Fun Stand & Deliver© The Fun Topics are assigned to the participant approximately ten minutes before his or her presentation. Participants preparing to present take one of three stand-by positions: Step 1 the Group gives the speaker three topics from which the student will select one as his
or her topic. The participant will step outside the classroom to prepare his or her presentation.
Step 2 as Speaker One returns to the room to begin his or her presentation, the Group
repeats Step 1 for Speaker Two, who then leaves the room to prepare his or her message. This student will speak next.
Step 3 after Speaker One has finished, Speaker Two is asked to enter and the Group calls the
next participants name. Steps 1 and 2 are then repeated until all students have presented.
Assignment: Stand and Deliver©
EFFECTIVE COMMUNICATION
Participants are evaluated using the Stand and Deliver© Coachs Evaluation Form.
The Exercise: Heres how youll be evaluated The presentations should focus upon the following criteria: Question Opening/Capture Attention Big Messages(s) Use of Sense Messages Pauses
Projecting I Belong Here Use of Cold Closing© Presenting within time limit
Two student evaluators will coach the speaker by: using the criteria above; and, completing the Stand and Deliver© Coachs Evaluation Form
Assignment: Stand and Deliver©
EFFECTIVE COMMUNICATION
Stand and Deliver© Fun Topics
1. The most important ideas in Effective Business Communication
2. Should bald guys wear hairpieces, or comb hair over bald spot?
3. Draught vs. bottled
4. Astroturf vs. real grass
5. Bring back Open Call Trading
6. Should fighting in professional hockey be banned?
7. Is graffiti art or vandalism?
8. Are talk shows information or entertainment?
9. The Kardashians
10. Sugar-free gum vs. pure pleasure gum
11. Toilet paper over or under the roll?
12. Cat vs. Dog
