Stage Customer Focused Your customers… How to innovate Your innovation…
1: Define How do customers determine their goals and plan resources. Simplifying planning.
2: Locate How do customers gather items and information needed to do the job. Making required inputs easier to gather and ensuring they’re available when and where needed.
3: Prepare How do customers set up the environment to do the job. Making set-up less difficult and creating guides to ensure proper set-up of the work area.
4: Confirm How do customers verify that they’re ready to perform the job. Giving customers the information they need to confirm readiness.
5: Execute How do customers carry out the job. Preventing problems or delays.
