Case AssignmentIn this assignment you are asked to write a 3- to 4-page paper (not counting the title page or references) in which you address the following:After reading the Norman article on the background page (and other background materials), describe three or four useful tools for making the wait at a large department store checkout line (or other relevant customer waiting scenario) more tolerable. Also discuss the concept of Buffering as described by Norman. How does this improve the waiting experience of customers?Assignment ExpectationsThis paper should be written in your own words and include:An introduction stating the thesis, position, or central theme you plan to take or consider in your paper.A main body that provides a cogent, well documented case in support of your thesis, position or central theme.A conclusion concisely stating the main points of your analysis and the conclusions you reached.Be sure to document your sources and provide in-text citations whenever you use information you obtained from a background reading or other outside source, as well as a separate reference list at the end of the paper. You MUST document where you got the information you are using in your papers! In-text citations are expected anytime you paraphrase an idea, or use data or information from another source. You must also limit using quoted material, and always use quotation marks and an in-text citation on the rare occasion that you quote another source verbatim.The following criteria will also be used to assess your paper:Meets Assignment Requirements: Is it apparent that all writing requirements are specifically addressed?Critical Thinking: Has the student integrated course materials into a well-reasoned presentation of ideas?Writing: Is the paper clear and well written with an academic tone?Use of Sources: Did the student apply recent, relevant sources to support key points?Mechanics: Was the paper properly formatted to include proper use of in-text citations?In this assignment you are asked to write a 3- to 4-page paper (not counting the title page or references) in which you address the following:After reading the Norman article on the background page (and other background materials), describe three or four useful tools for making the wait at a large department store checkout line (or other relevant customer waiting scenario) more tolerable. Also discuss the concept of Buffering as described by Norman. How does this improve the waiting experience of customers?This paper should be written in your own words and include:An introduction stating the thesis, position, or central theme you plan to take or consider in your paper.A main body that provides a cogent, well documented case in support of your thesis, position or central theme.A conclusion concisely stating the main points of your analysis and the conclusions you reached.Be sure to document your sources and provide in-text citations whenever you use information you obtained from a background reading or other outside source, as well as a separate reference list at the end of the paper. You MUST document where you got the information you are using in your papers! In-text citations are expected anytime you paraphrase an idea, or use data or information from another source. You must also limit using quoted material, and always use quotation marks and an in-text citation on the rare occasion that you quote another source verbatim.The following criteria will also be used to assess your paper:
