1) John writes a memo to his employees. Putting his
thoughts onto paper is an example
of
A. communicating
B. messaging
C. encoding
D. cryptography
2) Chantel received an invitation to a web meeting
that will take place at 3:00 p.m. She accepted the invitation. This is an
example of
A. formal
channels of communication
B. spontaneous
communication
C. feedback as a
function of communication
D. informal
channels of communication
3) You are doing research on political issues and find
that you are on a conservative leaning site. What type of source credibility
issue is this?
A. Credentials
B. Impartiality
C. Currency
D. Style
4) When reviewing an educational math website, you
find the authors background is in English. What type of source credibility
issue is this?
A. Credentials
B. Impartiality
C. Currency
D. Style
5) A famous ice cream manufacturer sent workers to a
nearby grocery store to offer shoppers a sample of its new flavor. The workers
provided samples to 300 shoppers and noted that 80% of the sample population
stated they liked the flavor. Based on this scenario, which of the following is
an example of an inference?
A. Workers provided
samples to 300 shoppers.
B. 20
percent of the sample population did not like the new flavor or were
indifferent.
C. The ice cream
manufacturer began producing the new ice cream flavor and offered it in stores.
D. The workers were
offering samples to see if the general public liked the new flavor.
6) Persuading or convincing others to accept your
argument means the reasoning must be logical. Which of the following is an
example of logical flaws or fallacies?
A. Opposing views
are considered
B. Hasty
Generalization
C. Argument
presents alternative explanations
D. Reasoning from
specific evidence
7) What is the best way for the CEO to deal with
managers in key positions who continue to resist a major change?
A. Minimize their
interactions with fellow employees and work around them
B. Replace them
with people who will support the change
C. Give them
space and hope they will come to see why the change was necessary
D. Keep increasing
the pressure on them to support the change
8) Finding a win-win solution that allows parties who
are involved to have their goals achieved is an example of
A. accommodation
B. collaboration
C. team building
D. compromising
9) What is emphasized more in ethical leadership
theories than in transformational leadership?
A. Leader
values
B. Leader behaviors
C. Leader skills
D. Leader traits
10) Ethical behavior and integrity for a leader is
most likely to result in
A. higher unit
performance
B. higher
performance ratings for the leader by bosses
C. higher
subordinate satisfaction and trust
D. less stress for
the leader
11) A common characteristic of most entrepreneurs is
that they
A. accept the risks
involved in starting and managing a business
B. have a
high level of scientific and technical expertise
C. possess a great
deal of personal wealth
D. have experience
in running large, complex organizations
12) In order to make an intelligent investment
decision, entrepreneurs should
A. limit
their options to those business investments that are backed by the U.S.
government
B. invest in
businesses that have generated a stable rate of profit for at least the past
ten years
C. invest only in
business opportunities where it is possible to take an active role in
management
D. compare the
risks of potential investments to their expected profits and find the right
balance between profit and risk
13) The customers, employees, stockholders, suppliers,
creditors, and others who stand to gain or lose by the policies and activities
of a business represent the firm’s
A. market
makers
B. economic
environment
C. stakeholders
D. social mentors
14) When a firm makes use of the SWOT analysis, one of
its objectives is to
A. identify the
best employees to fill each position within the organization
B. set specific
short-term performance standards for each department
C. evaluate the
desirability of issuing stocks or bonds in the current financial climate
D. identify
the things it does well as an organization and the things it needs to improve
15) The process of rating an organization’s practices,
processes, and products against the best of the world is known as
A. webworking
B. outsourcing
C. benchmarking
D. core
competencies
16) Companies benefit today by inter-firm cooperation.
One of the ways they cooperate is through networking. Another way is by seeking
technological knowledge and learning new processes from other firms that
usually fall outside of their respective industries. We call this
A. competency
capturing
B. technology
swapping
C. benchmarking
D. broadening the
knowledge base
17) An important difference between accounting
and other business functions, such as marketing and management, is that
A. accounting
functions must be performed by an “outsider” (rather than by an
employee of the business) in order to avoid conflicts of interest
B. accounting
offers us insight into whether the business is financially sound
C. accounting
involves mainly clerical activities and thus requires very little analysis
D. accounting deals
exclusively with numbers
18) Although accounting has several specific uses, the
overall purpose of accounting can be summarized as
A. to provide
financial information that is useful to decision makers
B. to meet the
legal requirements of the Financial Accounting Standards Board (FASB)
C. to allow the
government to track business activity levels
D. to compute
the profit or loss and declared dividend of a business firm
19) An important advantage that knowledge technology
has over older versions of business technology is that it
A. is much cheaper
to incorporate into most business operations
B. delivers timely
information directly to the people who need it
C. allows
businesses to locate anywhere and still reach their customers
D. eliminates the
need for business to store information electronically
20) First Engineering, a large U.S. based mechanical
engineering firm, is considering entering the global market. Upon careful
analysis of the global market, they will find that global trade
A. opportunities
are diminishing
B. is dominated by
emerging, developing countries
C. is likely
to be severely restricted in the future by nontariff trade barriers
D. is big business
today and is expected to be more important in the future
21) The process of setting up individual functional
units of the business to do specialized tasks is called
A. departmentalization
B. division of
labor
C. job
specialization
D. delegation of authority
22) The proven success of job specialization lies in
the fact that
A. it leads to
groupthink
B. it avoids the
pitfalls of division of labor, where workers become removed from thinking
conceptually about the business
C. it is a
detractor to others who are thinking about entering your industry because it
successfully creates barriers to entry
D. it adds
efficiency to the business’s operation by identifying tasks that some do better
than others
23) Economics is the study of how a society
A. invests wisely
in the stock market
B. employs
resources to produce goods and services and distribute them among competing
groups and individuals
C. employs
statistical techniques to make predictions about the evolution of society over
the long run
D. governs itself
for the good of its citizens
24) How is it that people working in their own
self-interest produce goods, services, and wealth for others?
A. By taking
advantage of a vast supply of labor, people working in their own self-interest
could hire others at very low wages.
B. In order to earn
money and produce goods that improve lives, self-directed gain would provide
jobs, and subsequently wages for others.
C. The government
pays entrepreneurs in the United States to produce goods, services, and wealth
for others.
D. Entrepreneurs
tend to include themselves in a group of people who need charitable support. A
portion of the entrepreneur’s profit (as required by law) goes to the charity
of one’s choice to support the less fortunate.
25) The ultimate resource of a firm is its
A. business plan
B. marketing
mix
C. capital budget
D. employees
26) Today, human resource management has become so
important that in many firms it has become
A. a function
performed by managers in all areas of the organization
B. the main responsibility
of the firm’s legal staff
C. a
function handled only by specialists in the human resource department
D. function handled
only by the firm’s top management
27) Which of the following is included in performing a
business analysis?
A. Hiring new
employees
B. Entering global
markets
C. Conducting
a SWOT analysis
D. Networking
28) When the competition is intense and the
environment is changing rapidly, it is especially important to
A. maintain a high
level of external monitoring
B. have
detailed plans and operating procedures
C. increase the
power of the chief executive
D. strengthen the organization
culture
29) Which of the following would be a concern
addressed in a strategic plan?
A. Which specific
jobs should be assigned to each employee?
B. How much output
should be produced this week in a given production facility?
C. Which computer
software package should the firms human resources office use to manage the
payroll?
D. Should the firm make a
long-term commitment to expand into new markets?
30) Tactical planning is concerned with
A. determining the
best way to cope with an emergency situation
B. devising
temporary courses of action to be used if the primary plans do not achieve the
desired results
C. developing
detailed strategies about what is to be done, who is to do it, and how it is to
be done
D. setting long run
goals that will govern the general course of the organization for years
1) John writes a memo to his employees. Putting his
thoughts onto paper is an example
of
A. communicating B. messaging C. encoding D. cryptography 2) Chantel received an invitation to a web meeting
that will take place at 3:00 p.m. She accepted the invitation. This is an
example of A. formal
channels of communication B. spontaneous
communication C. feedback as a
function of communication D. informal
channels of communication 3) You are doing research on political issues and find
that you are on a conservative leaning site. What type of source credibility
issue is this? A. Credentials B. Impartiality C. Currency D. Style 4) When reviewing an educational math website, you
find the authors background is in English. What type of source credibility
issue is this? A. Credentials B. Impartiality C. Currency D. Style 5) A famous ice cream manufacturer sent workers to a
nearby grocery store to offer shoppers a sample of its new flavor. The workers
provided samples to 300 shoppers and noted that 80% of the sample population
stated they liked the flavor. Based on this scenario, which of the following is
an example of an inference? A. Workers provided
samples to 300 shoppers. B. 20
percent of the sample population did not like the new flavor or were
indifferent. C. The ice cream
manufacturer began producing the new ice cream flavor and offered it in stores. D. The workers were
offering samples to see if the general public liked the new flavor.
6) Persuading or convincing others to accept your
argument means the reasoning must be logical. Which of the following is an
example of logical flaws or fallacies? A. Opposing views
are considered B. Hasty
Generalization C. Argument
presents alternative explanations D. Reasoning from
specific evidence 7) What is the best way for the CEO to deal with
managers in key positions who continue to resist a major change? A. Minimize their
interactions with fellow employees and work around them B. Replace them
with people who will support the change C. Give them
space and hope they will come to see why the change was necessary D. Keep increasing
the pressure on them to support the change 8) Finding a win-win solution that allows parties who
are involved to have their goals achieved is an example of A. accommodation B. collaboration C. team building D. compromising 9) What is emphasized more in ethical leadership
theories than in transformational leadership? A. Leader
values B. Leader behaviors C. Leader skills D. Leader traits 10) Ethical behavior and integrity for a leader is
most likely to result in A. higher unit
performance B. higher
performance ratings for the leader by bosses C. higher
subordinate satisfaction and trust D. less stress for
the leader11) A common characteristic of most entrepreneurs is
that they A. accept the risks
involved in starting and managing a business B. have a
high level of scientific and technical expertise C. possess a great
deal of personal wealth D. have experience
in running large, complex organizations
12) In order to make an intelligent investment
decision, entrepreneurs shouldA. limit
their options to those business investments that are backed by the U.S.
governmentB. invest in
businesses that have generated a stable rate of profit for at least the past
ten yearsC. invest only in
business opportunities where it is possible to take an active role in
managementD. compare the
risks of potential investments to their expected profits and find the right
balance between profit and risk 13) The customers, employees, stockholders, suppliers,
creditors, and others who stand to gain or lose by the policies and activities
of a business represent the firm’s A. market
makers B. economic
environment C. stakeholders D. social mentors 14) When a firm makes use of the SWOT analysis, one of
its objectives is toA. identify the
best employees to fill each position within the organizationB. set specific
short-term performance standards for each departmentC. evaluate the
desirability of issuing stocks or bonds in the current financial climateD. identify
the things it does well as an organization and the things it needs to improve 15) The process of rating an organization’s practices,
processes, and products against the best of the world is known as A. webworking B. outsourcing C. benchmarking D. core
competencies 16) Companies benefit today by inter-firm cooperation.
One of the ways they cooperate is through networking. Another way is by seeking
technological knowledge and learning new processes from other firms that
usually fall outside of their respective industries. We call this A. competency
capturing B. technology
swapping C. benchmarking D. broadening the
knowledge base 17) An important difference between accounting
and other business functions, such as marketing and management, is that A. accounting
functions must be performed by an “outsider” (rather than by an
employee of the business) in order to avoid conflicts of interest B. accounting
offers us insight into whether the business is financially sound C. accounting
involves mainly clerical activities and thus requires very little analysis D. accounting deals
exclusively with numbers 18) Although accounting has several specific uses, the
overall purpose of accounting can be summarized as A. to provide
financial information that is useful to decision makers B. to meet the
legal requirements of the Financial Accounting Standards Board (FASB) C. to allow the
government to track business activity levels D. to compute
the profit or loss and declared dividend of a business firm 19) An important advantage that knowledge technology
has over older versions of business technology is that it A. is much cheaper
to incorporate into most business operations B. delivers timely
information directly to the people who need it C. allows
businesses to locate anywhere and still reach their customers D. eliminates the
need for business to store information electronically 20) First Engineering, a large U.S. based mechanical
engineering firm, is considering entering the global market. Upon careful
analysis of the global market, they will find that global trade A. opportunities
are diminishing B. is dominated by
emerging, developing countries C. is likely
to be severely restricted in the future by nontariff trade barriers D. is big business
today and is expected to be more important in the future21) The process of setting up individual functional
units of the business to do specialized tasks is called A. departmentalization B. division of
labor C. job
specialization D. delegation of authority 22) The proven success of job specialization lies in
the fact thatA. it leads to
groupthink B. it avoids the
pitfalls of division of labor, where workers become removed from thinking
conceptually about the businessC. it is a
detractor to others who are thinking about entering your industry because it
successfully creates barriers to entryD. it adds
efficiency to the business’s operation by identifying tasks that some do better
than others 23) Economics is the study of how a society A. invests wisely
in the stock market B. employs
resources to produce goods and services and distribute them among competing
groups and individuals C. employs
statistical techniques to make predictions about the evolution of society over
the long run D. governs itself
for the good of its citizens 24) How is it that people working in their own
self-interest produce goods, services, and wealth for others? A. By taking
advantage of a vast supply of labor, people working in their own self-interest
could hire others at very low wages. B. In order to earn
money and produce goods that improve lives, self-directed gain would provide
jobs, and subsequently wages for others. C. The government
pays entrepreneurs in the United States to produce goods, services, and wealth
for others. D. Entrepreneurs
tend to include themselves in a group of people who need charitable support. A
portion of the entrepreneur’s profit (as required by law) goes to the charity
of one’s choice to support the less fortunate. 25) The ultimate resource of a firm is its A. business plan B. marketing
mix C. capital budget D. employees 26) Today, human resource management has become so
important that in many firms it has become A. a function
performed by managers in all areas of the organization B. the main responsibility
of the firm’s legal staff C. a
function handled only by specialists in the human resource department D. function handled
only by the firm’s top management 27) Which of the following is included in performing a
business analysis? A. Hiring new
employees B. Entering global
markets C. Conducting
a SWOT analysis D. Networking 28) When the competition is intense and the
environment is changing rapidly, it is especially important to A. maintain a high
level of external monitoring B. have
detailed plans and operating procedures C. increase the
power of the chief executive D. strengthen the organization
culture29) Which of the following would be a concern
addressed in a strategic plan? A. Which specific
jobs should be assigned to each employee? B. How much output
should be produced this week in a given production facility? C. Which computer
software package should the firms human resources office use to manage the
payroll? D. Should the firm make a
long-term commitment to expand into new markets? 30) Tactical planning is concerned withA. determining the
best way to cope with an emergency situationB. devising
temporary courses of action to be used if the primary plans do not achieve the
desired resultsC. developing
detailed strategies about what is to be done, who is to do it, and how it is to
be doneD. setting long run
goals that will govern the general course of the organization for years
