1. _______________ are more willing to relocate for a
promotion than _______________ who would be
more likely to stay in an area where they have established
social and work relationships.
a. Millenniums, traditionalists
b. Baby boomers, millenniums
c. Baby boomers, Gen Xers
d. Traditionalists, baby boomer
2. _______________ is the process by which employees
progress through a series of stages, each
characterized by a different set of developmental tasks,
activities, and relationships.
a. Continuous learning
b. Career development
c. Hollands Work Growth cycle
d. The protean career
3. Activities such as training, sponsoring and policy making
are characteristic of _______________
career stage.
a. establishment
b. disengagement
c. maintenance
d. exploration
4. Developmental tasks such as security, growth and
development of lifestyle are found in the
_______________ career stage.
a. exploration
b. maintenance
c. disengagement
d. establishment
5. Sponsor is to ________________ as mentor is to
maintenance stage.
a. establishment
b. exploration
c. disengagement
d. protg
6. _______________ is changing ones major work activity
after having been established in a specific
field.
a. Rebooting
b. Regenerating
c. Repotting
d. Recycling
7. The second step of the career management process is:
a. reality check.
b. self-assessment.
c. action planning.
d. goal setting.
8. The Strong Vocational Interest Blank is used in the
______________ part of career management.
a. goal setting
b. self-assessment
c. reality check
d. action planning 9. Shock is likely to occur at which
stage within the socialization process?
a. Anticipatory
b. Encounter
c. Settling in
d. Orientation
10. Plateauing may:
a. result from making the organizational structure too flat
and hiring too many high achievers.
b. indicate a need for training or retraining.
c. result when a company is growing too fast for employees
to keep up.
d. result when a company stagnates and cannot gain market
share.
11. Plateauing is most likely to occur at the _______________
career stage.
a. establishment
b. disengagement
c. maintenance
d. exploration
12. A reduction is an employees competence resulting from
lack of knowledge of new work processes,
techniques, and technologies that have developed since the
employee completed his or her education
is known as:
a. flextime.
b. job sharing.
c. plateauing.
d. obsolescence.
13. A leave of absence from the company to renew or develop
skills is known as:
a. a sabbatical.
b. plateauing.
c. repotting.
d. continuous learning.
14. According to research, which of the following
experiences the least work-family conflict?
a. Families with children under five
b. Same sex partners
c. Dual-career couples
d. Single parent families
15. _______________ is changing ones major work activity
after having been established in a specific
field.
a. Rebooting
b. Regenerating
c. Repotting
d. Recycling
16. The Federal law that provides for up to 12 weeks of
unpaid leaves for parents with new infants or
newly adopted children also covers employees who must take a
leave of absence from work to care for
a family member who is ill or to deal with a personal
illness. This act is called the:
a. National Labor Relations Act.
b. Age Discrimination in Employment Act.
c. Americans with Disabilities Act.
d. Family and Medical Leave Act. 17. All of the following
are work-life conflicts except:
a. strain-based.
b. commuter-based.
c. behavior-based.
d. time-based.
18. Which of the following is not a reason why use of online
learning and other technologies will
increase in the future?
a. The cost of the technologies will decline.
b. Desirable learning features can be built into the
technology.
c. Employees prefer it to classroom instruction.
d. Contingent and alternative-schedule workers can be
trained more easily.
19. All of the following are future trends that will affect
training except:
a. a change model perspective to training and development.
b. increased use of training partnerships and outsourcing
training.
c. growth in international, joint-ventures.
d. increased emphasis on capturing and sharing intellectual
capital.
20. Increased use of contingent workers and increased
flexibility to meet customer needs will lead
training departments to have a greater focus on:
a. case studies and team training.
b. interactive video training.
c. podcasts and Wikis.
d. expert systems and electronic support systems.
21. As companies make greater use of high performance work
teams, training must provide workers
with skills in all of the following areas except:
a. cross-cultural skills.
b. quality.
c. customer service.
d. interpersonal skills
22. ______________ tracks learning activity and costs and
can relate learning results to product
revenues or sales goals.
a. Strategic Training Goal Systems
b. Learning Management Systems
c. PeopleSoft
d. PROMES
23. Which of the following is not a consequence of an
increased use of external training suppliers?
a. Trainers will do more train-the-trainer programs.
b. Trainers will do more contract negotiations.
c. Trainers will be designing more online programs.
d. Trainers will provide more support to managers conducting
training.
24. A company that rents out access to software for specific
applications is called:
a. application process engineering.
b. Internet service provider.
c. outsource service provider.
d. application service provider.25. The four change-related
problems that need to be addressed before implementation of any new
training practice include all except:
a. loss of status.
b. power imbalance.
c. task redefinition.
d. loss of control.1. _______________ are more willing to relocate for a
promotion than _______________ who would be more likely to stay in an area where they have established
social and work relationships. a. Millenniums, traditionalists b. Baby boomers, millenniums c. Baby boomers, Gen Xers d. Traditionalists, baby boomer 2. _______________ is the process by which employees
progress through a series of stages, each characterized by a different set of developmental tasks,
activities, and relationships. a. Continuous learning b. Career development c. Hollands Work Growth cycle d. The protean career 3. Activities such as training, sponsoring and policy making
are characteristic of _______________ career stage. a. establishment b. disengagement c. maintenance d. exploration 4. Developmental tasks such as security, growth and
development of lifestyle are found in the _______________ career stage. a. exploration b. maintenance c. disengagement d. establishment 5. Sponsor is to ________________ as mentor is to
maintenance stage. a. establishment b. exploration c. disengagement d. protg 6. _______________ is changing ones major work activity
after having been established in a specific field. a. Rebooting b. Regenerating c. Repotting d. Recycling 7. The second step of the career management process is: a. reality check. b. self-assessment. c. action planning. d. goal setting. 8. The Strong Vocational Interest Blank is used in the
______________ part of career management. a. goal setting b. self-assessment c. reality check d. action planning 9. Shock is likely to occur at which
stage within the socialization process? a. Anticipatory b. Encounter c. Settling in d. Orientation 10. Plateauing may: a. result from making the organizational structure too flat
and hiring too many high achievers. b. indicate a need for training or retraining. c. result when a company is growing too fast for employees
to keep up. d. result when a company stagnates and cannot gain market
share. 11. Plateauing is most likely to occur at the _______________
career stage. a. establishment b. disengagement c. maintenance d. exploration 12. A reduction is an employees competence resulting from
lack of knowledge of new work processes, techniques, and technologies that have developed since the
employee completed his or her education is known as: a. flextime. b. job sharing. c. plateauing. d. obsolescence. 13. A leave of absence from the company to renew or develop
skills is known as: a. a sabbatical. b. plateauing. c. repotting. d. continuous learning. 14. According to research, which of the following
experiences the least work-family conflict? a. Families with children under five b. Same sex partners c. Dual-career couples d. Single parent families 15. _______________ is changing ones major work activity
after having been established in a specific field. a. Rebooting b. Regenerating c. Repotting d. Recycling 16. The Federal law that provides for up to 12 weeks of
unpaid leaves for parents with new infants or newly adopted children also covers employees who must take a
leave of absence from work to care for a family member who is ill or to deal with a personal
illness. This act is called the: a. National Labor Relations Act. b. Age Discrimination in Employment Act. c. Americans with Disabilities Act. d. Family and Medical Leave Act. 17. All of the following
are work-life conflicts except: a. strain-based. b. commuter-based. c. behavior-based. d. time-based. 18. Which of the following is not a reason why use of online
learning and other technologies will increase in the future? a. The cost of the technologies will decline. b. Desirable learning features can be built into the
technology. c. Employees prefer it to classroom instruction. d. Contingent and alternative-schedule workers can be
trained more easily. 19. All of the following are future trends that will affect
training except: a. a change model perspective to training and development. b. increased use of training partnerships and outsourcing
training. c. growth in international, joint-ventures. d. increased emphasis on capturing and sharing intellectual
capital. 20. Increased use of contingent workers and increased
flexibility to meet customer needs will lead training departments to have a greater focus on: a. case studies and team training. b. interactive video training. c. podcasts and Wikis. d. expert systems and electronic support systems. 21. As companies make greater use of high performance work
teams, training must provide workers with skills in all of the following areas except: a. cross-cultural skills. b. quality. c. customer service. d. interpersonal skills 22. ______________ tracks learning activity and costs and
can relate learning results to product revenues or sales goals. a. Strategic Training Goal Systems b. Learning Management Systems c. PeopleSoft d. PROMES 23. Which of the following is not a consequence of an
increased use of external training suppliers? a. Trainers will do more train-the-trainer programs. b. Trainers will do more contract negotiations. c. Trainers will be designing more online programs. d. Trainers will provide more support to managers conducting
training. 24. A company that rents out access to software for specific
applications is called: a. application process engineering. b. Internet service provider. c. outsource service provider. d. application service provider.25. The four change-related
problems that need to be addressed before implementation of any new training practice include all except: a. loss of status. b. power imbalance. c. task redefinition. d. loss of control.
